IHOP review: Received cold food and the manager unprofessional.

On Sunday, May 7, 2023, we decided to eat at IHOP for breakfast, after church. We order coffee, Pepsi and two Sample Platter. However, our breakfast meat was cold, pancakes was so cold that the butter did not melt, the meat was not cook done. The coffee that was left on the table was cold. The waitress was very professional and apologize for the food. The lady's bathroom was dirty and had a foul smell and not clean.

I ask to speak to the manager, and he came out. He claims that an adjustment will be on my bill. However, there were no changes on the bill. My bill was $29.81 with a ten-dollar ($10.00) tip.

When you are a manager working for a well-known establishment, you must be in correct uniform, speak professional to a client that is paying their money for food. I am asking for me $29.81.

I have my receipt and I was trying to upload on your system for your review and approval. My name is Lillian Johnson [protected] and BettyAnn Kenan [protected]. Thank you for your assistance with this matter.