CB Restaurants and Dining IHOP Complaints #102-121

IHOP review: Customer service

Louise Provost of Brockton, US

Jul 15, 2021 5:03 pm UTC

Verified customer

I took my family to the IHOP on Riverdale Street in West Springfield, Massachusetts today. We were told 30 to 45 minute wait to be seated. We went to our car and saw Five employees in the back of the store smoking POT. Maybe if they had been working the wait wouldn't have been so long. One was a waitress and the other four kitchen help. Not a great way to represent your company.
Louise Provost [protected], 186 North Main Street, South Hadley, Ma. 01075
there was only 5 people waiting. Needless to say we left.

Thank you, Louise Provost
[protected]@aol.com

Desired outcome: Address the situation.

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IHOP Contacts

IHOP phone numbers

+1 (866) 444-5144

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+1 (818) 637-3079

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Vice President

+1 (818) 240-6055

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Senior Associate

+1 (561) 881-4683

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Media Contact

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IHOP emails

information@ihop.com

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Confidence score: 100%

Support

IHOP address

450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States

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