Hyundai — service warranty
We had a fully covered warranted item go defective. When brought in to the service dept. it was apparent that there was an incentive to shift the defective item as owner fault. this did happen and we were forced to pay the service bill. There was absolutely no understanding on our behalf. As soon as this bill was paid our attempts to relook this infraction were handled as if we were second class citizens. I will never deal with Hyundai again. The 10 year 100, 00 mile warranty is just a sales gimmick . Hyundai has a long way to go with customer loyalty.