The complaint has been investigated and
resolved to the customer's satisfactionResolved Hydro One — Charged outrageous amount and not using hydro
resolved to the customer's satisfaction
I have not been at my house since November of 2010, nor has anyone else. My hydro bills living there with 4 people used to range from 20.00 - 50.00 (as it is a small house). I received a bill for $270.00 and they can not determine why, nor tell me why. I have not had heat in the house, so that is not a source of energy as well. I have called to speak with people on this and everyone is rude, can not answer your questions and there is never anything they can do to help you. Very unprofessional, unorganized and unfair for something that you pay so much for.
My bill is higher then my mortgage payment, I could understand if I was actually using hydro, but everything is turned off and unpplugged. They are literally rapping us of everything.