Hyatt review: wrong booking done by reception

Dear sir,

I am yugandhara world business account holder with booking.com I have done a booking booking number: 3637484518 booked by yugandhara world
Booking date: jul 10, 2019 and even I inform the property about the client is coming early I was there but they just cancel all the booking and made it fresh. Which is wrong we as an agent is working hard to give a client to the hotels and when client reach a hotel they are just cancelling a booking and making a new booking on their agent name, which is a fraud. I am the wetness of the full scenario. Kindly take action on property people. If you give them client and they do such activity then there is no sense of working with such a big brand for wrong marketing.

Regards
Mamta