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Hyatt Corporation Customer Service

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Complaints59
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Resolved1

Hyatt Corporation

71 S Wacker Dr. № 1000
Chicago
Illinois
United States - 60606

Customer Support Phone Numbers

1800 481 034(Ireland) 1 0
1800 293 600(Australia) 1 1
8800 707 2988(Russia) 1 0
1800 818 188(Malaysia) 1 0
1800 8888 1234(Philippines) 1 0
1800 011 129(Thailand) 1 0
1800 005 0000(Mexico) 1 0
+1 800 233 1234(USA. Canada & Carribean) 1 0
+44 845 888 1234(United Kingdom) 1 0
+64 800 441 234(New Zealand) 1 0
+43 800 293 600(Austria) 1 0
+32 80 013 229(Belgium) 1 0
+45 80 010 229(Denmark) 1 0
+358 800 115 251(Finland) 1 0
+33 800 908 529(France) 1 0
+49 800 973 1234(Germany) 1 0
+39 800 872 021(Italy) 1 0
+31 800 022 2929(Netherlands) 1 0
+47 80 011 085(Norway) 1 0
+351 800 1234 1234(Portugal) 1 0
+34 900 811 234(Spain) 1 0
+46 20 795 129(Sweden) 1 0
+41 800 554 772(Switzerland) 1 0
+973 80 006 740(Bahrain) 1 0
+86 512 5500 1234(China) 1 0
+852 29 561 234(Hong Kong) 1 0
+91 227 101 1234(India) 1 0
+81 345 900 568(Japan) 1 0
+966 800 844 0067(Saudi Arabia) 1 0
+65 31 587 887(Singapore) 1 0
+27 800 991 029(South Africa) 1 0
+82 800 0200 1234(South Korea) 1 0
+866 801 853 888(Taiwan) 1 0
+971 8000 3570 4321(UAE) 1 0
+54 800 420 0972(Argentina) 1 0
+1 402 935 5315(Latin America) 1 0
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Hyatt Corporation Complaints & Reviews

Hyatt Corporation / billing

Jo
Jul 15, 2019

I recently helped organized a trip for 12 people to Denver, CO Having stayed at the Grand Hyatt Denver (1750 Welton St Denver CO 80202) once before and being a new world of hyatt member (march 2019, #544079775Q), I recommended that we reserve 6 rooms for 4 nights at this location given my...

Hyatt Corporation / stay at hyatt place, las colinas during 06/22/2019 to 06/24/2019- confirmation 3531263901

Ra
Jun 25, 2019

I am member under membership number 532067984K. I booked my room for stay and stayed at the said hotel for 2 days. At about 3PM on 06/22/1019 I found a charge of $ 214.00 on my card which was a surprise to me. At the time of check in I discussed the same with the reception and was informed...

Hyatt Corporation / expedia and hyatt place riverhead

Ca
Jun 24, 2019

I really am upset🛋I emailed expedia for a room in riverhead for sat June 15. First saw room Hyatt $490-00. So I booked Hilton in riverhead. But I love the Hyatt in riverhead. I looked again on Expedia price went down to $360.00. I cancelled Hilton and rebooked Hyatt for $360.00. But when I...

Hyatt Corporation / I was told that a reservation I paid for, but couldn't keep, would be honored after the peak season to no avail.

Si
Jun 18, 2019

Good afternoon, Just wanted to let you guys know that I am truly disappointed and dissatisfied with the way you all handled my situation. I was told by Ed that my reservation would be honored after the peak season. I don't know what circumstances changed that but this form of bad busine...

Hyatt Corporation / anaheim hyatt hotel regency

Da
Jun 14, 2019

To whom it may concern .i wanted to bring this to your attention me and my wife and my child stayed at your hotel this past week for the casas summer institute we stayed at your hotel for the week from Monday to Thursday on are stay before we left I got lot of bites on my arm and face .we...

Hyatt Corporation / canceling reservation

Da
Jun 08, 2019

Hello my name isDanielle Herrington, I made reservations at 2 of your hotels in Atlanta for May 18-20th. Hyatt Regency and Hyatt place when i found out what hotel was closest to the place I needed to be I canceled the room at the Hyatt place, I wasn't able to cancel online after several...

Hyatt Corporation / hotel stay double charge refund issue

Ma
May 28, 2019

Hellow I have stayed at your Dubai Riga Place hotel twice once in April and again in May they first charged me pre-authorisation on both occasions and then on check out charged me full charges again, saying the pre-authorisation will be refunded back to me i am since chasing the refund...

Hyatt Corporation / rude bartender

Fo
May 26, 2019

while visiting savannah, stopped into hyatt regency to look around for future stay, s decided to get drink at bar. folks at bar were drinking, bar tender must have walked around me and my wife 10 times, never offered to serve us, we Finley got up and left! will not consider ever staying...

[Resolved] Hyatt Corporation / over charged on our bill at the hyatt herald square new york

Ra
May 14, 2019

I have emailed Angelli Omana several times and rang her 4 times from the UK since our departure on the 21st April. She has not come back to me once. We have been over-charged for our bill for our stay 17th to 21st April 2019 in room 803 in the name of Batchelor. Firstly they charged us $250...

Hyatt Corporation / charges

Ro
May 05, 2019

Hyatt Regency New Orleans Confirmation No. 2939738601 Booking No. 255006854 Booked and paid for my package, a 2 night stay, in full prior to arriving. During check-in that was confirmed but a card was asked for in case of incidentals. $100 was placed against the card rendered, as per hotel...

Hyatt Corporation / the receptionist / room arrangement

Pa
May 03, 2019

We are traveling in a group of 19 person, 10Rooms in total. Just with a simple request which has been sent to hotel when we placed the reservation 1month before arrival: 2 Twin room to be arranged as next to each others as the guests are sharing bags. The rest we are fine with random. We...

Hyatt Corporation / check in

La
Apr 24, 2019

I am checking in with Viking and I was told our room wouldn't be ready until 3 pm Every other person checking in after including the flight crew from our plane received their rooms. Even people who were with Viking received their rooms This is the most ridiculous check in I have ever...

Hyatt Corporation / requesting credit card refund

Mo
Apr 22, 2019

Hello Dear I was charged for my stay for 1 night by error شراء SAR 762.53 من البطاقة الائتمانية المنتهية 7276 لدى Hyatt place hotel في 08-04-2019.الحد المتاح SAR 592.64 I was moved from Hayatt Regency Olaya due to unavailable rooms I was supposed to be fully covered and I unfortunately...

Hyatt Corporation / price change of 100 from advertisement to booking

Yv
Apr 15, 2019

Reservation #R1460856286 Booked a king size room on high floor for 4/25-26 at the price of 275. The confirmation received listed a total charge of 375. A 100 difference not including tax. I immediately, less than 5 minutes, contacted customer service to dispute the difference in charge...

The Hyatt, Yonkers, NY / embarrassing situation during check in the hyatt yonkers

Do
Apr 02, 2019

Dear Hyatt - rooms were reserved at The Hyatt, Yonkers for a large group of Ministers from Virginia to attend our Church Anniversary Service on March 31st. Reservations were made for March 29-31, 2019. A reservation was made for the Apostle of the visiting ministry which was to be paid...

Hyatt Corporation / customer service

Jy
Feb 12, 2019

I asked reception if I could wait in the lobby while I handle an elctronic money transation and they states it was ok, then shortly after they asked me to leave immediately. Went out in the cold in the streets to mcdonald's. Shorty went back and checked in. Ur employees very...

Hyatt Corporation / hyatt residence club

Je
Nov 15, 2018

Please please please please please don't ever fall for this scam! I don't care what they offer you in trips and points, it is a total scam. The "free" week vacation they offer upon signing (and they gave us 2!) ended up costing over $6000 per week. And when we tried to cancel it, they...

Hyatt Corporation / had a horrible experience at one of your hotels (orlando airport)

Sh
Nov 13, 2018

I arrived at the Orlando airport on September 7, 2018 after a delayed flight. Because I arrived after midnight, I ended up staying at the Hyatt Orlando Hotel. During my stay, I encountered a very rude front desk clerk who treated me with tremendous disrespect. Her manager then came to my...

Hyatt Corporation / tv, ac, tilted tv hang on stand & bell/luggage boy

La
Oct 03, 2018

By today in the evening @4pm approx I checked inn hotel I have already made the payment by Card Swipe as T&C KIND ATTENTION *The premises denied to keep my 14 carton box as discussed before making the payment they will keep after half & hour of it they accepted to keep. HOTEL SAY WE...

Hyatt Athens / no rooms for 31 person.

Ti
Sep 21, 2018

When we check in at Grand Hyatt at Athens the hotel in charge people just informed me and a group of me with 30 persons COs human Error n their mistake we don't have a room in their hotel n overbooked. Really terrible experience we had in this call international 5 star hotel. At the same...

Hyatt / unethical use of my credit card details.

Ri
Jul 07, 2018

Hotel- hyatt regency paris etoile guest name -sagar garg nationlty -indian date of stay- 1st july'2018 to 4th july'2018. This is very sad to know that such a big and reputable hotel chain like you can do such mistakes and land their customer in deep trouble. My stay was already paid for...

Hyatt Regency Atlanta / hotel stay/billing

Fr
Jun 26, 2018

My family and I made reservations at the Hyatt Regency Hotel at 265 Peachtree St NE, Atlanta, GA on June 15-18th. We decided to cancel our last night because we just weren't enjoying our stay. People were smoking marijuana on the balcony next to us and it was just a horrible experience. We...

Hyatt / unethical behavior and theft

Se
Jun 24, 2018

I stayed at Hyatt Place June 23rd-June 25th. It was unfortunately one of the worst experiences I ever had in a hotel. The first night my daughter and I were here we went to shower and the tub was full of black sludge. I called downstairs and a very nice lady came up. I later found out thi...

Hyatt / hyatt place dulles airport - south, chantilly

Fr
Jun 15, 2018

Hyatt Place Dulles Airport - South, Chantilly is the most ridiculous hotel I have stayed in. I was not well and wanted a place to sleep before the flight and stay close to airport and hence booked this hotel which was a mistake. Three times the housekeeping persons walked in after opening...

Hyatt / itasca hyatt/ sucker punched by the hyatt touch

Br
Jun 13, 2018

First here is a link to a blog I posted with (complete with bloody ambulance pictures!), i've been sent in circles for almost a month!: http://briannesloan.com/sucker-punched-by-the-hyatt-touch/ To whom it may concern: For the past three or four years, I have been staying at the hyatt...

Hyatt / changing terms on a hyatt stay certificate

Su
Jun 01, 2018

My company purchased a Hyatt Stay Certificate for me some years ago. I've kept hold of it for a special occasion. When I called up about availability last year I had the choice of two London hotels - the Andaz and The Regency Churchill. I've just spoken to a manager today who said their...

Hyatt Place North Raleigh-Midtown / customer service

Ni
May 16, 2018

I was recently supposed to stay at the Hyatt Place North Raleigh-Midtown in NC on 5/14/18 for a work conference. When I arrived at the hotel to check in at about 8:00 pm and gave the man at the front desk my name the man there stated he had no reservation under my name or under my...

Hyatt / complaint grand hyatt shenyang far lounge

Vi
May 15, 2018

Dear Sir / Madam, On the 14th May 2018 night time between 9pm to 11pm. Three of us been to Grand Hyatt Shenyang CHINA on the 29 floor FA'R bar lounge. The person who told us if we going to sit at the sofa area not stand table, the min charges will be RMB 1, 000, but around 10.30pm, we saw...

Hyatt / staff's behavior, non supportive

Vi
May 04, 2018

Hi.. I am Vinay sen, Marketing Head, Chhattisgarh region, we want to conduct an Annual R&R function of HDFC Bank's around 400 employees, we approach hyatt, i met one of your staff Ms Sanjana Jain, Event coordinator, she is assigned for this event, from the day 1 juat because of this employee i...

Hyatt / hyatt customer service 1-800 number

Rc
Mar 24, 2018

Hello, The service I received by calling the Hyatt 1-800 number this week was positively mediocre. Both times, the rep said that it was going to cost me extra me to amalgamate two reservations so I wouldn't have to change rooms halfway through the stay. Thankfully, the front-desk clerk...

Hyatt Hotel Monterey CA / hotel

Is
Oct 21, 2017

September 30, 2017 in celebration of our 40th wedding, my wife and I stayed at the Hyatt Hotel in Monterey, CA. What a disappointment! The accommodation extremely poor for the price $350/night per room. We were looking forward and we made reservations two months in advance. We filled out a...

Hyatt / reservations

Mi
Sep 26, 2017

I made a reservation that was confirmed to me by an e-mail from ChooseARoom.com. A day later, ChooseARoom CANCELED my reservation with no reason given! Fortunately when I arrived at my hotel (Hilton Garden Inn - New Braunfels, Texas) they caught the error and were able to get me a room. Hilton...

Hyatt / spa services at indian wells resort and spa 760-776-1234

Jr
Sep 08, 2017

Good Morning, My name is Jeri Regan recently Retired LTC from the United States Army. I scheduled 2 massages at the Indian Wells Resort and Spa 760-776-1234, and planned to spend the day there at the pool on Saturday 2 Sept 2017. I was in the shower when I noticed a spray of some sort of...

Hyatt / hyatt regency montreal

Ma
Aug 21, 2017

August 21, 2017 Hyatt Regency, Montreal 1255 Jeanne-Mane Montreal Quebec, Canada 45B IE5 Attn: Hotel Manager RE: James Bryan-Lewis Confirmation # 257-462494 Hotel Registration Staff Dear Mr. Manager I am writing today to tell you the events of yesterday regarding my employee, Jame...

Hyatt / I am writing to you to raise an issue about hyatt kuala lumpur

Mo
Aug 20, 2017

I have checked in on 17 aug. 2017 in grand hyatt Kuala Lumpur and i paid for 2 nights in (one condition) that i informed the recipients if i like the place i will extend my accommodation in same hotel and rooms since i booked rooms no. 3108 & 3109 and she said yes sir you can do that, but...

Hyatt / poor quality and overbooking

Ro
Jun 11, 2017

This is my 3rd attempt to complain to the Hyatt Corporation. Two weeks ago on May 27th, my wife and I had reservations at the Hyatt Regency Mission Bay Resort. We were celebrating our 31st. wedding anniversary at our favorite hotel with heightened expectations! In addition to our...

Hyatt / robbed at the hotel

Be
May 29, 2017

My name is Beverly Pierre, I was recently a guest at your hotel Hyatt Place Downtown in the city of Panama. Please accept this email as a formal compliant on how myself and family were treated by your hotel staff and management, after we were robbed in your facility. On the morning of 25th...

Real Club / Hyatt / Vacation club

Pf
Mar 27, 2017

My wife and I singed up for the Real Club and were promised everything under the sun. As soon as we attempted to book our first trip there were hidden fees and the accommodations for a family of four would cost us more. they failed to mention that. John, a gentleman there with a Scottish...

Hyatt / customer service

Ka
Aug 14, 2016

In January my husband and I arranged for a week at the Hyatt Zilara Cancun for my son and his fiancée for their August honeymoon. They were thrilled and excited to be going to that resort. Since we arranged this through Interval International, and we knew that they usually do not provide the...

Hyatt Regency / theft of credit card info, fraudulent charges and terrible service

Re
Jan 20, 2016

Last November I stayed at the Hyatt Regency in Mumbai. The staff must be on commission and enticed into theft. Not only was my credit card info stolen, then used 8, 000 miles away they also ran a charge for Approx 500USD at the bar that was not mine (Within the hotel). Several emails later...