The complaint has been investigated and
resolved to the customer's satisfactionResolved Huntington Bank — the worst huntingtom branch
resolved to the customer's satisfaction
I want to start by saying that over all I really like Huntington bank, but there is one branch on the East Beltline in Grand Rapids that wins the award for the worst bank branch in the world. I dont have a acct. there but my wife does so sometimes she writes me a check and i will cash it. All the other branches have given me perfect customer service. I have been in the east beltline branch 15 time and 15 times they gave me a hard time. the last time i was cashing a check there from my wife, they said i needed 2 id's, ok, today i took 2 id's and the spent 1/2 hour trying to figure out how to cash it. they verified my wifes signature, my passport and dl. then they wanted to call her. fine but she didnt answer. sorry we cant cash it. wtf! they see me making deposits there every week! I think it must go back to the branch manager! managers hire people like themselves. i predict this branch will close if they dont replace the managers and employees. i know if they gave me a hard time 15 times in a row, that is for sure happening to others.. i will not waste my time at that branch ever again.