Home Depot Canada — customer service
I have been dealing with home depot for meny years. I am a carpenter. I spend in the 10s of thounds of others ppl money in that store every year for a least ten years. But the last few years i seen the products they sell are getting worse. Cheaper. And the ppl selling them know less and less. Some things like lumber, concreat, and calckings i wont even think in getting there anymore. Yesterday i was home watching you tube and saw a project i wanted to try, out of p. V. C tubing. The you tuber i watched lives in b. C. Canada. I live in quebec. And the project was made with p. V. C. Pipeing and conectores of 1 inch and 1 1 / 4 inch as soon i i started looking i was asked if i need help by 4 sales reps. I said nope im just picking up some pvc pipinng. He then stated that p. V. C was not sold just 1 inch pipe. And conectores were no longer made. I look at him in shock. So started looking at abs. With the 4 reps right over me. I took a quick look around and the row was shut down and a fork lift was thereand i asked if i was in there way. They all replyed yes. And was let out from the cage they put me in. Lol i went down to the contreactor desk to see if i could order some pcv as the abs is too bulky for what i wanted. At first she was sure but when she found out i was wanting 1 leanth of 1 inch and 1 of 1 1 / 4 with olny a hand full of fitting i was told no. And to go look somewere else like reno depot or rona. Why have a home reno store if you dont sell the products found in almost all homes. And have staff say that they stop making products thats a flat out lie. I feel i was dressed not in my work clothes so they took me as a stupid and not a contrector that knows more about what they sell than there sales reps. (I do know 2 ppl in that store that knows what there doing but not on that day) telling me to go the there main competor more and more makes me think why even shop at home depot. I sent a letter to then via there web page but have not heard back. Thiss year ill shop reno and or rona (Its all the same) and see if they ever tell me to go to home depot.