Holiday Inn reviews and complaints 1
View all 280 complaintsHoliday Inn - Timeshare ownership
We have been trying to discuss our problems with this timeshare company, but every time we attempt to communicate with them, we are met with false accusations and dodged questions. This has been an extremely frustrating experience and has led us to believe that the company is fraudulent and has no intention of providing us with any assistance or support.
Let me give you a little background on our experience. We initially contacted Holiday Inn Orange Lake in hopes of being able to rent our timeshare and make some extra money. However, we were unable to do so and ended up reaching out to a third party for assistance, hoping that they would be able to help us rent out our timeshare. Unfortunately, this company only ripped us off and we were left without any assistance or resolution.
We then tried to reach out to Holiday Inn Orange Lake to discuss and resolve our issues, but instead of providing us with any assistance, we were met with hostility, disrespect, and false accusations of being combative and confrontational.
We are extremely disappointed with the way that this company has treated us, and we feel that they have been dishonest in their dealings with us. We have been trying to seek a resolution for a long time, but instead, have been met with roadblocks and seemingly insurmountable challenges at every turn.
We demand that Holiday Inn Orange Lake takes full responsibility for their wrongdoing and provides us with a clear path to resolve this situation. We refuse to continue our business with them and demand that they let us out of the timeshare contract immediately. We are frustrated and heartbroken by this awful experience, and we demand immediate action to put this matter to rest. The frustrating part about this is that they threatened to take it back because we would not pay and decided not to go through with it. We’re still trying to figure out why they didn’t just close the account the way they said they would.
Desired outcome: That we be released from our timeshare with this company
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