Holiday Inn reviews and complaints 1
View all 280 complaintsHoliday Inn - mr jade lopez
I am a Holiday Inn Platium card member [protected] Frank Frost. My Cell phone number is [protected]. I drove from Tampa to Cocoa and didn't arrive until 8:00pm. I stay at Holiday Inns many times per year on business trips by myself. I have stayed at this Holiday Inn several times in the past for a rate of $89.00 + tax. I gave Jade my priority club card and told him that I was given a special by the manager and Rosyln ( which she is very helpful.) He said $119.00 + tax was the lowest he could do. The Hotel was only 1/2 full at 8:00pm. I explained to him that my company would not allow me to spend over $100.00 per night. He didn't seem to care. I said that I would have to go across the street or elsewhere if he could not help me. He seems that it was no big deal.I was very dissappointed at his attitude and not even willing to ask someone else if he could help me. I saw another young lady in the back. I asked him for a card and left. After this, I will probably find me a backup Hotel willing to work with me. I plan on getting some rates at Best Western, Marriott, Hampton and see if I can get a Corp rate that they will honor. Thank you for listening to me.
The complaint has been investigated and resolved to the customer’s satisfaction.
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