Hit Web Design review: Failure to Refund 41

Listen up customers that are in the market for a web site. DON'T USE HIT WEB DESIGN! they are by far the worst company I have come across. They are the first site that will pop up in Google search for web design so don't be fooled. I handed over $300.00 dollars to have them create a website for me. One month later I still didn't have even a writer assigned to my account. After many calls to the company to have them put someone on my job, they hire a free lance writer that I don't hear from for 3 weeks only to receive a copy of text that that my 11 years daughter could have done a better job with and the writer tries to Re-name my Company because he doesn't like the name I have used for years... At this point I have been waiting almost 2 months for them to create my site, that they promised would only take 2 weeks. The best is yet to come. I call the customer service department and request a full refund on Oct.5th, only to get a e-mail that states that they are "very busy processing refunds." Nice, I guess I'm not the only that has had a problem with Hit web design. Almost daily I send emails to the customer service Manger and the higher up's with no response. If I do hear something it usually sounds like this. "We are working on it and it could take a few weeks." 90% of emails and phone calls are flatly ignored. Today is Dec.1st. and guess what? STILL DON"T HAVE MY REFUND. Do not hire this company. Learn from my miserable experience and run for the hills. I'm will be filling a complaint in the state that they do business in!