Heritage Web Solutions — a complete disaster!
Back in february I decided to start my own business and got everything in order from february through march. April came around and I said okay, well I got everything except my website. I knew I couldn't do it myself no had the time so I researched the web and up came this advertisement for heritage web solutions with an eye-catching offer of $199 and up.
I contacted them, and locked into a packed of two payments of $279 with $60 a month hosting fees. I felt that the hosting fees compare to other companies were expensive but the package deal seem good and after one year you have the option to choose another hosting company.
Well people, it is now may 7th, and to date I have $1000 + taken out of my account with absolutely nothing to show for it. Nothing!! No web design, no logo, no responses when you leave messages for these in charge account managers for like a week or more. It's frightening to know people who claim to be professional designers can do this. If I had diligently research this company like I do everything else, I would have never went with these people.
As I wait on the phone and listen to the prompts and I know there may be new customers calling in on other lines I wish I had the power to reach out and save them the difficult frustration!! Please people, if you are serious about your business and customers do not use heritage web solutions. Your time as a business owner is precious and vital. Your monies would be put to better use with a company that puts you and your priorities first.
This company never fails to take monies from you account but can't seem to produce the works. I really, really don't know who gave these people licenses to work with consumers and why the hell are they still in business!