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HH Gregg Appliances Complaints & Reviews

HH Gregg / led sharp 70" smart 3d tv

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Vanoie Ball on Sep 24, 2018

The TV don't work and I am under the 5 year warranty. And would just like to get it repaired or swapped out for one that does work. I keep getting surveys. Not interested. Does anyone have a phone number.?? I can't believe that a company can do this to it's customers. I spent a lot of...

HH Gregg / living room furniture

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irritatedextreme on Jul 6, 2018

i purchased a recliner living room set in sept 2016. also i was sold a warranty that stated that no matter what happens to the furniture they will fix it. i had an issue a few months after my purchase, they sent someone to fix it. the second time i had a problem, they wanted pictures which...

HHGregg.com / hh gregg’s stainless samsung refrigerator

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Jactell17 on Apr 23, 2018

I have a refrigerator that has a five year warranty and no one is responding to fixing my fridge. It is having a hard time keeping things cold in it. The repair number is not working and it should be a way to get a number for whoever took over repairs for HH Gregg. I am really upset and...

HHgregg / all household appliances (range/refrigerator/microwave/dishwasher/washer/dryer/deep freezer)

In
Ingrid Neal on Apr 4, 2018

4/42018 — I have been trying to contact the company who's taken over the HHGregg warranty program and keep getting put on hold for long periods of time!! I need resolution soon!!! Personally, from now one I plan to only stick with purchasing for reputable companies likes Home Depot or...

HH Gregg / gas range

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jbent on Oct 14, 2017

Purchased at: hh greg, 1321 hueuenot rd, richmond va. 23113. Order # j235-004804, invoice j236-014600, serial # 205mmhp00337. model # lrg3095st. lg gas range, stanless steel 5.4 convection oven stove. new. purchased 6-12-2016. Lg case #: cnn170417831679 4-24-17 faxed copy of receipt, serial...

HHgregg / installation of refrigerator water ice maker

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Sharon n Bob on Oct 10, 2017

On 1/8/15 they installed our refrigerator ice and water hook up. We discovered on 10/04/1/ that for over a year and a half it has been slowly leaking. This is because they never tightened the fitting. We are now facing a repair that will cost in excess of $6000. The entire sub floor has to...

HHgregg / samsung refrigerator

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margaretlaslavic on Aug 28, 2017

I bought this frig in 2015. it has been fixed 6 times for the same problem. my freezer and ice maker stop working. I was told after 4 times it would be replaced. it has not. I get up this morning and the freezer and icemaker have stopped working. I am in tears. please help me. my home...

HH Gregg / haier 40 inch 1080

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Virinia Rene Porter on Aug 23, 2017

I purchases the television on 07/19/2016 and purchased Amazon firestick as well with a two year replacement plan I called in on 6/23/2017 about the television picture going in and out but was told my two year replacement plan had not started to ge intouch with the company who makes the...

HH Gregg / samsung refrigerator

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Willine on Jul 6, 2017

I brought a Samson fridge at Gregg in October 20012 with extending warranty for 5 years now my ice maker is broking for 2 months for me to talk to a customer service persons take me 3 days keep listen to that machine for hours until I get disconnected finely they refer me to golden home...

Whirlpool/HHgregg / dishwasher missing handle

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CustomerPB on Apr 28, 2017

Order dishwasher, microwave and Oven from HHgregg and they were all Whirlpool brand. We purchased in Novermber on Black Friday for the deal while we remodel our home. 4 months later we opened the box to install the microwave and the handle is just missing. I called HHgregg corportate and...

HHgregg / power source for operating recliner sofa didn't come with sofa when delivered

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Tim Paxton on Apr 13, 2017

I purchased a Aurora Sofa Black Power Reclined Model # 0587628395 for $1465.87 with delivery, and 5 yr extended warranty to be delivered to my home on 04/13/2017. When the delivery drivers arrived the sofa would not recline due to the power cord for the recliners was missing, so the sofa...

HHgregg / washer

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billie combs on Mar 22, 2017

Had a washer and dryer delivered. There was a big gash on left side that wasn't there when we took out contract.there is flaky white paint peeling off that looks very fresh. The delivery drivers were in such a hurry you would think they were late to their own wedding. Did not ask if...

HH Gregg / vizio 48" uhdtv

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JamieRK on Feb 18, 2017

I ordered a vizio 48" uhdtv for a christmas gift and the television arrived broken. When I followed the protocol the company asked my to, sending pictures of the damaged product, box, etc, it took them two weeks to respond to tell me that there is nothing they can do about it because the...

HH Gregg / customer service handling of extended warranty for my lg flat screen 32" tv

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Rod Cook on Feb 2, 2017

On December 26, 2016, I first made a call to HHGregg because my parent's TV had gone out. Basically, it appeared the led light bulb may have blown because the sound and everything was still working, but there was no picture. I was walked through various troubleshooting methods on the phone...

HH Gregg / maytag dishwasher model # mdb4949sdm

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Nichole R on Jan 18, 2017

I purchased this dishwasher along with three other appliances at the HH Gregg Pensacola location from salesman Kevin Holly on June 2, 2016. on June 4 my brother died and in the midst of all of this I still took delivery on all four products on Monday, June 6, 2016. unbeknownst to me there...

HH Gregg / product over promised to be delivered by christmas and then not delivered and now out of stock

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poor service again on Dec 27, 2016

I ordered, online, a drone for my nephew as a Christmas present on 12/18/16. The order confirmation noted express delivery with estimated delivery between 12/21/16 - 12/23/16. Confirm noted I would receive and email normally within 2 days with tracking info. Email never received. Product...

HH Gregg / samsung refrigerator

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Triv1958 on Dec 26, 2016

Last year I purchased a Samsung refrigerator from the Tampa bay store I purchased the premium service plan on the refrigerator I call hhgregg to get service It took three days to get someone out the guy that they sent had no clue about the Samsung product and they told me that they needed...

HH Gregg / advertised discount

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Richard Wolfe on Dec 3, 2016

On 11/30/16 I was at the HHGregg in York, PA to look at TV's. After much conversation with the sales person I started the transaction to purchase the Samsung model UN70KU6300. The price listed was $1299.99 with 11% off beside the price. The sales person started the invoice and when he...

HH Gregg / 39' haier tv

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Lynn Leedy on Nov 27, 2016

I ordered this television online. I called the store prior to ordering. I was told they had several and was available to pick up at the store. When I called to tell them I was on my way, I was told they had sold all the one's in the store and I would have to wait a week to 10 days. The...

HH Gregg / black friday sale tv purchase

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Renee Hendricks on Nov 23, 2016

I ordered the TV on Wednesday and delivery was scheduled for Friday, 18th. THe TV arrived, my husband and I watched the delivery people gently take the TV out of the box, plug it in and take a picture of the screen. They asked us if we would like the TV put back into the box or left out...