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Hewlett-Packard / HP Development Company Customer Care Service

HP Development Company

1501 Page Mill Rd. MS 1247
Palo Alto
California
United States - 94301-1112

Customer Support Phone Numbers

Web: www.hp.com
 

Hewlett-Packard / HP Development Company Complaints & Reviews

Hewlett Packard / support for a printer installation hp officejet pro 8720

An
Angela M. Thomas on Jan 18, 2018
I contacted the HP web site as prompted by the printer and once arrived I started an online chat - the agent was unable to wirelessly connect my printer and he asked me to hold on while he sent the chat session to a more experienced agent - that 2nd agent proceeded to tell me that my brand...

Hewlett-Packard / HP Development Company / junk computers, filth customer service

Ed
Eduardo Casares on Jan 15, 2018
While I own 4 computers, I had decided to buy one as I own an 2004 hp that has never failed. The new laptops are trash/junk I bought a 4 cpu, touch screen that had disk failure in 4 months so I call their so call trch center and got the now known hindi, realize that these guys get : (training"8...

Hewlett-Packard / HP Development Company / hp laptop 15-bs0xx technical support/warranty request

Ja
Jason Kirkman on Dec 22, 2017
1:46 AM 12/22/2017 Technical Support Customer Service Compliant... Technical Support Request for a brand new HP Laptop 15-bs0xx, with 11 months remaining on warranty!! HP Laptop 15-bs0xx Serial# CND7425W3N Product# 2NV98UA#ABA Issue: I'm experiencing technical issues with Windows 10 ever...

Hewlett-Packard / HP Development Company / bad tech support

Sd
sdenrich on Dec 13, 2017
Today 12/13/2017, I found that my printer, HP Officejet Pro 8715, had no power. I immediately checked cables, power outlet and followed all direction on HP's web site. I then called Tech Support 1-855-785-2777. I was put on hold and told it would be at least 25 minutes. So, I logged on to...

Hewlett-Packard / HP Development Company / printers

No
NoLongerAnHPfan on Dec 8, 2017
I have used and recommended HP printers to owners and employees of the businesses we worked with for at least 25 years. Our previous HP printer lasted only a couple of years the latest, an Office Jet 7612 all-in-one, lasted only a year and a half. When I went to the HP website, I had to...

Hewlett-Packard / HP Development Company / laptop battery

Pu
purvesh shah on Dec 1, 2017
Complaint against fraudulent promises and representation by HP customer care. History: Bought laptop 15-ay009dx in Nov 2016. Opended the box for first time 11/27/17. yes after a year. Noticed the battery had died and the laptop out of warranty Called HP customer care on 11/29/17 to report...

Hewlett-Packard / HP Development Company / not satisfied with printer

Mo
Mohit chaudry on Nov 28, 2017
7-11-2017 client name - Rekha As HP printer 132 NW created a problem. I gave my printer to my dealer and they repaired it again and again and charged me Rs.850 (bill attached), dated 7-11-2017 it creates a lot inconvenience to me. Really very fed up with Ur service provider. Issue is it create...

Hewlett-Packard / HP Development Company / hp 15 laptop reference # 5006200959

Ma
MattieTen on Nov 22, 2017
After getting disconnected twice, I ended up with a rude person by the name of Hector, who was impatient and told me basically that my machine was out of warranty for tech support, but STILL in warranty for hardware. I asked him if we could make a determination as to why the computer kept...

Hewlett-Packard / HP Development Company / hp printer.

Lo
Lori McNeal on Nov 7, 2017
I called ab my printer not working and Kevin Taylor from HP customer service was the absolute most rude person I have ever encountered in a customer service situation. I informed him that I hadn't received a call back for my trouble shooting issue. He told me if I don't wanna renew the...

Hewlett-Packard / HP Development Company / printer setup support

El
Elaine Laughland on Nov 4, 2017
We purchased an inkjet printer today and tried to set it up. We had a problem trying to align the print cartridges so called the number that came with the printer for set up support. The support person accessed our computer to check what might be causing the problem. We have a MacBook and...

Hewlett-Packard / HP Development Company / ordered a desktop 8/25/17 and I still don't have it.

Co
Completely Done on Oct 5, 2017
I am extremely frustrated with HP. I have been buying all of my desktops from HP, but after my last order I will never shop at HP again. I placed an order on hp.com on 8/25/2017 for a desktop for $1, 287. The order information stated the ship date was 9/7/17 and the delivery date of 9/16...

Hewlett Packard / my "free" gift

Wa
Wayne F. Brault on Oct 4, 2017
Today my printer balked and wouldn't finish my printing job because it was too low on ink. After doctor appointment I went and purchased the entire set of the four colors, came home and installed them and a screen popped up telling me I was receiving a "FREE" gift because I had purchased...

Hewlett-Packard / HP Development Company / unethical behaviour — hp won't fix what it broke

Ne
NeedMorePatience on Sep 29, 2017
Last night, 9/28/2017, we accepted an "update" from HP--something about printing. This morning, 9/29/2017, I attempted to print. I received a message that my printer was not connected to the computer--tried to connect, kept getting a message that I needed a "passphrase" to connect. To my...

Hewlett-Packard / HP Development Company / laptop

Ro
Robinson Clitus on Sep 25, 2017
I have purchased a HP laptop from Relience outlet in the year of 2015. The lap has a inbuilt windows 10 operating software which has crashed. I tried to reboot the laptop and not successful. I tried with service people to rectify the problem and found that they can reload with pirated...

Hewlett-Packard / HP Development Company / laptop needed help to repair item see case # 5002672452

Gi
Gino Roncone on Sep 6, 2017
Asked for local HP repair service location. was put on hold then informed I had to get a case number(1-800-334-5144) case # 5002672452. Asked what cost and fee would be. I was then told my unit was out of warranty and needed to transfer call to out of warranty service to get actual cost...

Hewlett-Packard / HP Development Company / hp spectre - global customer service

Mh
MHoll on Aug 21, 2017
I purchase a top of the range HP Spectre laptop about 6 months ago and their is a hardware issue where the USB drives have failed. I still have 6 months left on my warranty. I purchased the laptop in France (when I was living in the UK) but have since moved to Malaysia. I have spoken with...

Hewlett-Packard / HP Development Company / desktop pentium

Di
dirrob on Aug 17, 2017
I would like to speak to a real person. I cannot get on line. I need to explain what the computer is doing so the problem can br fixed. You can contact me by phone, 978-496-7593, or my lap top, dirkos@comcast.net. I really need to speak to a tech. I've always have bought HP products, but...

Hewlett-Packard / HP Development Company / worst support experience

Em
Emsd Ayad on Aug 17, 2017
I constantly get an error saying there's no admin on my laptop when trying to connect it to my HP printer. I contacted technical support and they gave me the run-around for almost three hours. Eventually told me that I should buy the warranty as mine has expired. But I wanted a...

HP / notebook computer

We
WendyJD on Aug 16, 2017
I just spent two hours on the phone with several representatives from HP. Several of the keys on the keyboard of my HP notebook computer are not working correctly. The first guy I talked with said that I needed to send my computer to the repair department to replace the keyboard – cost? Approximately...

Hewlett-Packard / HP Development Company / hp envy 360

Ch
Cheryl K. Hachman on Aug 16, 2017
I bought an HP Envy 360 three months ago, it was working fine until last week when suddenly it would not boot up and I got a screen that said my Boot Configuration Data doesn't contain valid information for an operating system and that if I did not have installation media, to contact the...

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