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Hewlett-Packard / HP Development Company Customer Care Service

HP Development Company

1501 Page Mill Rd. MS 1247
Palo Alto
California
United States - 94301-1112

Customer Support Phone Numbers

Web: www.hp.com
 

Hewlett-Packard / HP Development Company Complaints & Reviews

Hewlett-Packard / HP Development Company / laptop needed help to repair item see case # 5002672452

Gi
Gino Roncone on Sep 6, 2017
Asked for local HP repair service location. was put on hold then informed I had to get a case number(1-800-334-5144) case # 5002672452. Asked what cost and fee would be. I was then told my unit was out of warranty and needed to transfer call to out of warranty service to get actual cost...

Hewlett-Packard / HP Development Company / hp spectre - global customer service

Mh
MHoll on Aug 21, 2017
I purchase a top of the range HP Spectre laptop about 6 months ago and their is a hardware issue where the USB drives have failed. I still have 6 months left on my warranty. I purchased the laptop in France (when I was living in the UK) but have since moved to Malaysia. I have spoken with...

Hewlett-Packard / HP Development Company / desktop pentium

Di
dirrob on Aug 17, 2017
I would like to speak to a real person. I cannot get on line. I need to explain what the computer is doing so the problem can br fixed. You can contact me by phone, 978-496-7593, or my lap top, dirkos@comcast.net. I really need to speak to a tech. I've always have bought HP products, but...

Hewlett-Packard / HP Development Company / worst support experience

Em
Emsd Ayad on Aug 17, 2017
I constantly get an error saying there's no admin on my laptop when trying to connect it to my HP printer. I contacted technical support and they gave me the run-around for almost three hours. Eventually told me that I should buy the warranty as mine has expired. But I wanted a...

HP / notebook computer

We
WendyJD on Aug 16, 2017
I just spent two hours on the phone with several representatives from HP. Several of the keys on the keyboard of my HP notebook computer are not working correctly. The first guy I talked with said that I needed to send my computer to the repair department to replace the keyboard – cost? Approximately...

Hewlett-Packard / HP Development Company / hp envy 360

Ch
Cheryl K. Hachman on Aug 16, 2017
I bought an HP Envy 360 three months ago, it was working fine until last week when suddenly it would not boot up and I got a screen that said my Boot Configuration Data doesn't contain valid information for an operating system and that if I did not have installation media, to contact the...

Hewlett-Packard / HP Development Company / Bad service

Da
Danny Wilson on Aug 16, 2017
I'd give them the worst rating if I could... I've never encountered support worse than theirs. Been on phone with them for three hours to get my laptop fixed and their recommendations about what I had to do didn't help. We couldn't understand each other, they advised me to do things I...

Hewlett-Packard / HP Development Company / hp envy 4520 printer

Je
Jessica Bishop Grace on Jul 29, 2017
I bought the printer in November 2016. Pretty much every other time I used it there was an issue with the ink carriage or cartridges, problems with the printer communicating with my computer. So finally after 4 or so calls we pinpointed that an ink cartridge was "bad". Then I started...

HP / hp m7-n109dx broken hinge issue

Te
teacher4life on Jul 25, 2017
I bought 3 of these laptops in 2016/2017 and two of these right after 12 month warranty expired one hinge has broken. The screen then begins to spilt, you can not open or close laptop. After googling, I found this is an ongoing issue with this laptop. No recall has taken place. The hinge is a...

Hewlett-Packard / HP Development Company / service

Uf
UFSU on Jun 23, 2017
After several months dealing with the support team, I now have been without my computer for 5 weeks, and nobody is able to give me any information or to provide any suitable solution to my problem. This started at the beginning of the year when I contacted support to get help with the...

Hewlett-Packard / HP Development Company / new printer instructions

Ed
Ed Brockmiller on May 31, 2017
Just bought a new HP printer, the booklet (E4W43-90021) stated "start here", step 2 "Connect" Download and install to connect and to go to 123.hp.com. I did that and a pop-up stated "call here", I provided my phone number and they called, they went to set-up my printer but said my internal...

HP / Very poor quality laptop

Si
Simehin on May 26, 2017
I am very unsatisfied with my new HP laptop. I must say that it is the worst laptop I have ever had. It was quite expensive but it works badly and has many bugs. It's almost brand new, I bought it only two months ago and already I have nothing but trouble. First of all I contacted the...

Hewlett-Packard / HP Development Company / no response to complaints

Ar
ArnoTG on May 24, 2017
We bought a HP E3E02A 6830 0-in-1 MFP on 19/05/201616 15/06/2016 Yvette informed us that the printer does black streaks when she prints Problem was that printing was done on cardboard but setting was on normal paper 15/11/2016 Yvette ask for Black Cartridge 06/12/2016 Cartridge install...

Hewlett-Packard / HP Development Company / HP Employee

Ra
Ralph Ashiyanbola on May 9, 2017
I called in to get my RP9 POS fixed today Tuesday 9th 2017 and a guy called Mike with the email address mike.mo@hp attended to me. He was very sleepy over the phone and kept on saying he couldn't hear me while I was actually on top of my voice for him to hear properly. At a point he told me I...

HP / Poor quality printer and no action from HP!

Ex
Expo76623 on May 9, 2017
We bought HP printer and were very disappointed with its quality, we had to fix it several times and it did not work properly. First of all we contacted the store where we bought it and they said that to resolve the matter and get a refund we had to contact HP service. I want to mention...

HP / Hp designjet t795 / paper jam

Ga
Gaurish Naik on May 9, 2017
08/05/2017 0832-2319720 We have purchased the above plotter and got it installed in the month of April 2017. The plotter was working nicely but yester day the paper roll got finished and end portion got stucked/ jam, and the printer is showing Error code as Ox 10901003. We were trying to...

Hewlet Packard / Hp officejet 6700 premium

Oo
oohrah2001 on Apr 21, 2017
i have owned probably about 6-7 hp computers over the years. Had nothing but trouble with them. I have since went with something else but I still have a hp printer. I very seldom print in color but now it tells me the color cartridges i just replaced need replacing again. I spend more...

HP.com / Hp prodesk 600

Da
Daniel N. Delcollo on Apr 13, 2017
Who ever is reading this post I would not recommend any HP product to anyone. Bought a new computer from HP.Com and it didn't work properly right out of the box. The USB ports never worked properly. They did come out twice and tried to fix it but could not solve the problem and gave...

HP Smartfriend / Billing

By
byron b on Apr 7, 2017
I have had smartfriend service for several years-when they could not fix my computer which had a ''script error'' after 10 attempts I bought a new HP computer from HP with a extended smartfriend warranty. Now I called SF to cancelled old service they tell me I had to...

Hp Computers / Battery for desktop envy

Ka
Karen Price on Mar 14, 2017
I paid for a replacement battery for my computer. Order #BJPJ8184-01. Case #3036947986. I have paid $118.95 for the battery. Plus a tech service fee of 60.00 to determine that I needed a new battery Unfortunately, the incorrect battery was sent to me. I have a desktop HP Envy Rove 20 Mobile...

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