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Hewlett-Packard / HP Development Company Logo

Hewlett-Packard / HP Development Company Customer Care Service

HP Development Company

1501 Page Mill Rd. MS 1247
Palo Alto
California
United States - 94301-1112

Customer Support Phone Numbers

Web: www.hp.com
 

Hewlett-Packard / HP Development Company Complaints & Reviews

Hewlett-Packard / HP Development Company / no response to complaints

Ar
ArnoTG on May 24, 2017
We bought a HP E3E02A 6830 0-in-1 MFP on 19/05/201616 15/06/2016 Yvette informed us that the printer does black streaks when she prints Problem was that printing was done on cardboard but setting was on normal paper 15/11/2016 Yvette ask for Black Cartridge 06/12/2016 Cartridge install...

Hewlett-Packard / HP Development Company / HP Employee

Ra
Ralph Ashiyanbola on May 9, 2017
I called in to get my RP9 POS fixed today Tuesday 9th 2017 and a guy called Mike with the email address mike.mo@hp attended to me. He was very sleepy over the phone and kept on saying he couldn't hear me while I was actually on top of my voice for him to hear properly. At a point he told me I...

HP / Poor quality printer and no action from HP!

Ex
Expo76623 on May 9, 2017
We bought HP printer and were very disappointed with its quality, we had to fix it several times and it did not work properly. First of all we contacted the store where we bought it and they said that to resolve the matter and get a refund we had to contact HP service. I want to mention...

HP / Hp designjet t795 / paper jam

Ga
Gaurish Naik on May 9, 2017
08/05/2017 0832-2319720 We have purchased the above plotter and got it installed in the month of April 2017. The plotter was working nicely but yester day the paper roll got finished and end portion got stucked/ jam, and the printer is showing Error code as Ox 10901003. We were trying to...

Hewlet Packard / Hp officejet 6700 premium

Oo
oohrah2001 on Apr 21, 2017
i have owned probably about 6-7 hp computers over the years. Had nothing but trouble with them. I have since went with something else but I still have a hp printer. I very seldom print in color but now it tells me the color cartridges i just replaced need replacing again. I spend more...

HP.com / Hp prodesk 600

Da
Daniel N. Delcollo on Apr 13, 2017
Who ever is reading this post I would not recommend any HP product to anyone. Bought a new computer from HP.Com and it didn't work properly right out of the box. The USB ports never worked properly. They did come out twice and tried to fix it but could not solve the problem and gave...

HP Smartfriend / Billing

By
byron b on Apr 7, 2017
I have had smartfriend service for several years-when they could not fix my computer which had a ''script error'' after 10 attempts I bought a new HP computer from HP with a extended smartfriend warranty. Now I called SF to cancelled old service they tell me I had to...

Hp Computers / Battery for desktop envy

Ka
Karen Price on Mar 14, 2017
I paid for a replacement battery for my computer. Order #BJPJ8184-01. Case #3036947986. I have paid $118.95 for the battery. Plus a tech service fee of 60.00 to determine that I needed a new battery Unfortunately, the incorrect battery was sent to me. I have a desktop HP Envy Rove 20 Mobile...

Hewlett-Packard / HP Development Company / Hp notebook

Fu
fustratedmom on Mar 8, 2017
Worst customer service via phone. Took several attempts to get to a person, then i could not understand him due to his accent and once the problem was fixed kept me on the phone for several minutes trying to sell me warranties. And don't get me started on all the bloatwear they install...

Hewlett-Packard / HP Development Company / Hp computer find warranty information

Yv
Yvonne Elsa Wright on Mar 2, 2017
I bought my daughter for Christmas a x360 ultrabook . My daughter Bianca Lambert filled in the online registration of her product. She has a mild intellectual disability, she is 22. On February 14th this year (2017), she stayed at a persons house, while she was asleep the people took her...

HP / Pavilion

Dj
djbigfun on Feb 20, 2017
HP has zero customer service! Top 2 worst experiences every! You are wasting your money purchasing any computer products from HP! My less then 5 month old computer has had several issues, todays issue was I TURNED IT ON! The sync up with Windows failed and I spent 4 hours to restore! 1st...

Hewlett-Packard / HP Development Company / Smartfriend service

Re
Reveal Lies on Feb 18, 2017
Originally in August, 2016, I was given a free one-time support to SMART FRIEND, which is owned by HP, but is a paid service. You get techs from India only. The tech did a screen share, took control of my computer, & ran freeware program after program, not asking or telling me what he wa...

Hewlett-Packard / HP Development Company / Technical support agent and part department

Pe
Peterlawrance on Feb 16, 2017
I have been trying to find the discrete graphic card (upgrade from my Probook 640 G2). I have spent hours and hours of time communicating with tech support and part department (Feb 14 to 16). They are pushing the problem to each other. The service was disappointing. There is an upgrade...

HP Website Phone Number / hp printer installation

Ca
Carol Shannon Jones on Jan 16, 2017
In December of 2016, I purchased a HP Laptop. This is for home use and has very little information in the hard drive. Today, January 16, I purchased an HP Printer. I was having difficulty with the install so I called the 800 number on the screen. A gentlemen tried to assist me but said that...

Hewlett-Packard / HP Development Company / Annoying updates

Fr
Fred on Dec 8, 2016
After I checked the online reviews I found out I was not the only one who had update issues. I'm so sick and tired of these updates and I have no idea why do I get them every day. It takes a lot of time to update and I can't do anything about that. I tried to contact HP regarding my...

Hewlett-Packard (HP) / hp officejet 5740

Ar
Armand Courchaine on Nov 21, 2016
On November 9, 2016 I purchased HP 62XL Tri color and HP 62XL Black ink. Here we are November 21, 2016. 13 days really 13 days and I need tri-color. I printer 5 - 8 x 10 photos, 8 - 6 x 4 Printer tells me I'm low on tri-color??? I checked black and tri-color. I like the printer but the ink...

Hewlett-Packard (HP) / hp officejet pro 8600

Ja
Janette Ledea on Nov 3, 2016
Highly disappointed with HP printer and customer service. I bought the printer about 2 years ago. From the beginning, the printer was just too slow and inefficient. It has been nothing but trouble the 2nd year, unfortunately the warranty expired so there is nothing that can be done. It i...

Hp Singapore / hp pavilion 14-al108tx

Mr
Mr. Ong on Oct 23, 2016
HP Singapore, I had a horrible experience with your delivery/after-sales service. I ordered a HP Pavilion 14-al108TX online and was met with multiple failed delivery attempts despite calling your customer service (Ryan/Jennifer) on at least 5 occasions. Each time I called, I was promised...

HP / Bad customer service

La
LadyG on Oct 18, 2016
I had HP printer and liked it a lot. But one day something happened to it and it stopped working, it also could not find the Wi-Fi connection. I called HP customer service, they asked me to explain in details what was wrong. So I told them everything and they said that was not a huge...

HP / Laptop service

Hp
Summary of issues: 1. Battery of HP laptop conked off (plugged in, not charging) around 2 months ago (a few weeks after warranty expired) 2. Used chat support 3 times which temporarily solved my problem 3. When problem kept repeating itself, visited service center in Gurgaon 4. Follow-up from that...

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