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Hewlett-Packard / HP Development Company Complaints & Reviews

Hewlett-Packard / HP Development Company / printer

Steve Reinertsen on Dec 4, 2018

The customer service rep was very nice but what a run around trying to get replacement for new printer never used and defective. Asking for my credit card info to get replacement crossed the line. Did it once for another issue not your company and cost me $5000 in fraud. Very disappointed...

Hewlett-Packard / HP Development Company / laptop

Bruce Hamlin on Dec 1, 2018

I took the HP laptop into Best Buy today since that is where we bought it. They wanted $149 shipping to their service center and then it would probably be shipped out to HP and be denied coverage. They stated that HP is the worst company they deal with on service. They stated that they...

Hewlett-Packard / HP Development Company / hp 3070a printer

Mkra on Nov 15, 2018

Error message 'Ink cartridge missing or damaged' prevents any further activity such as the printer's toolbox from being accessed. A search on the web suggests this a new lockout that has been installed remotely by HP to prevent using third party cartridges. I'm about to bin the printer...

Hewlett-Packard / HP Development Company / officejet pro 6968

kloberhead on Nov 9, 2018

I have purchased a printer in the last year when I did also signed up for the instant ink program recently my wife and myself have fallen on hard times e hardly use our printer so we stopped using the instant ink program we had bought extra ink when we got our printer you started sending...

Hewlett-Packard / HP Development Company / warranty repair & customer service

cvac on Oct 15, 2018

I have had HP laptops for 8 years, but I am done with the company. Every time I call customer service, they are rude; they hang up; they cannot provide basic information. DO NOT BUY HP PRODUCTS if you care about how you are treated. I have had to have three warranty repairs (I paid for the...

Hewlett-Packard / HP Development Company / tech support, cheaply built product, ripping me off, worst customer service ever

laurad731 on Oct 9, 2018

I have never experienced such horrific customer service for such an incredibly poorly built product. First off, I purchased a Pavilion x360 Convertible laptop and I loved it. A few months after I had it (less than 90 days) the letter "P" popped off the keyboard and I wasn't even touching the...

Hewlett-Packard / HP Development Company / hp service

veryangry666 on Oct 5, 2018

I sent in a brand new pc back to HP because it quit connecting to the internet 3 1/2 weeks after I bought it [couldn't return to original box store because I had it 3 weeks or more]. The received it from FedEx, acknowledged the delivery, sent me one or two emails stating it was taking...

Hewlett-Packard / HP Development Company / product out of specification

Muhammad Zaheer on Sep 28, 2018

I bought a laptop from, an Amazon company. The laptop received was 500GB only against the specified 1TB. As a consumer, I have to face the inconvenience of all the return process besides not getting right product on right time. Such experiences will never encourage consumers to...

Hewlett-Packard / HP Development Company / laptop hard drive

WillB1 on Sep 24, 2018

My wife bought a brand new !!! HP Laptop. Less than 30 days and the hard drive crashed! Brand New? My wife is in graduate school, so slightly important to have her laptop. Not only do we have to wait til wednesday to get laptop, but had to pay 100 dollars to the Geek Squad at Best Buy...

Hewlett Packard / the company, the customer service, and hp pavillion x360 convertible

Claudette Twerdocleb on Sep 21, 2018

It all started with needing to purchase a notebook. Chose HP for no specific reason. Should have figured it out from the frustration of trying to order one on line through the HP store. I had no success, so I gave them a chance and called the store. Got a sales clerk that just could not...

Hewlett-Packard / HP Development Company / printer office jet 6950

NotahappyaboutHP on Sep 6, 2018

On 06/09/18, I changed the cartridge on my printer HP Officejet 6950 - Cost of the new ink: £88.96 . The printer did not print in black. I contacted the customers care department who advised me to buy a new printer. My current printer is less than 24 months old! The only option I am given i...

Hewlett-Packard / HP Development Company / HP Laptop

David Waggoner on Aug 21, 2018

After purchasing an HP Stream I discovered that I was unable to download the updates necessary to continue using this laptop, because the RAM was used up upon first operation of the computer. now totally useless. This item failed to deliver as expected and disappointed that HSN would...

Hewlett-Packard / HP Development Company / officejet 5255

Crgtbb on Jul 14, 2018

The printer seems OK but had problems with faxing called no help they hang up on you. You call back and they again hang up on you. Customer support is the worst I have ever seen. I will never buy any Hp product because of the lack of support. All started because cant fax large files call...

Hewlett-Packard / HP Development Company / product

Sambhav2208 on Jul 12, 2018

Hello recently i had purcahsed two laptop's from HP(Hp omen ce070tx and hp gaming pavilion cx0140tx) and got both the product's defective.For hp omen i got my money back but till now haven't got the refund for the ipl offer which i paid to hp.It's been a month but hp always replies that...

Hewlett-Packard / HP Development Company / hewlett-packard / hp envy x360

GucciGirl on Jun 30, 2018

Hewlett-Packard/ HP Development Company, Usually I am extremely satisfied with the quality and precise eques performance of the HP development software. I am not putting this out there in the virtual world for all your competition to feed off of because I really have enjoyed my years of...

Hewlett-Packard / HP Development Company / unexpected charge for tech support

Virginia Stevens-Smith on Jun 24, 2018

I called HP tech support and was bounced around to 3 different people. The last was "Diego". I was charged $179.99 for a one-time fix and pitched a 3-time and a one-year "plan"! There was no expectation of a charge until they had control of the computer and had done some work (unrelated to the...

Hewlett Packard / tech support/possible scam

Ken Wood on May 31, 2018

My HP Office Pro 8600 printer quit working between printing things about 5 minutes apart. I went to the website and started chatting with someone. She explained that I needed to give her my phone number and someone would call me. I did, and a woman, who's first language was not English...

Hewlett-Packard / HP Development Company / customer/support service

Clint S on May 25, 2018

I purchased a HP laptop a few years ago and it developed a problem on running so I did a restore to restore point that was 2 years ago. I kept getting error that I needed to active my Windows 7 but had no Product Key to do it. I contacted HP who I purchased the computer from and there...

Hewlett-Packard / HP Development Company / ink cartridges, 902-xl, 902

carol sue tittman on May 18, 2018

Have noticed when using my HP OfficeJet Pro 6978 with the ink cartridges I am having many reactions when coming in contact with the ink from these cartriges. Dry mouth, difficulty swallowing, tingling in extremities, numbness in fingers, eyes burning and very dry. Have others complained??...

Hewlett-Packard / HP Development Company / envy 4520 printer and ink cartridges

Gloria Garber on May 16, 2018

Called HP Customer Support today, 5/16/2018, because one of my two printers is only printing out blank pages. I bought it a little over a year ago, have an extended service contract, and it still has the original ink cartridges in it. They are about 80% full and have expiration dates on...