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CB Vehicle Rental and Leasing Hertz
Hertz

Hertz review: Write-off of money

D
Author of the review
12:40 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in Malta and decided to rent a car from Hertz. I paid, but they asked me for my credit card. I gave it to them. After my vacation, they charged me 10 euros (apparently to check if I was using it). I didn't notice because I don't use it very often. Then 20 euros, then 50, then 100, then 200. After that, I noticed and blocked the card, but I had 500 euros charged on Google Ads.
Why? To advertise their scam? Or is there a loophole in Google? Like, "Oh, sorry, we don't need advertising anymore. Can you return the money, but we have a different credit card?"
Most likely, it's not the company's fault, but the employees', or someone hacked Hertz, which is unlikely. I hope this helped you.
If you've encountered this, let me know in the comments. Thank you.

Recommendation: Never visit Hertz in Malta

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
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    100%
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    Austria
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    Denmark
    +358 961 500 595
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    +354 522 4400
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    +31 202 013 519
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    100%
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    Netherlands
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    Brazil
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    China
    +91 222 921 0300
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    +27 112 898 001
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    Shared Services
    More phone numbers
  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 05, 2026
  7. View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 88 companies in the Vehicle Rental and Leasing category
#01 Grabcar Malaysia Grabcar Malaysia #02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com

Most discussed Hertz complaints

auto leaked oil all over my garage
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