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CB Vehicle Rental and Leasing Hertz
Hertz

Hertz review: Scam, double charges, and overcharges

D
Author of the review
9:01 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Uber Hertz is located here. You cannot get through by calling Pep Boys

Address is the same 4895 47th Ave, Uber hertz, 95824

Ubert Hertz is a Scam. Charged twice in one week, in person, text, and online. Went through BBB and corporate for months. No resolution. Also turned the car in early and still charged for turning it early and for a full week. No damage to the car, nothing. Beware they will double charge even if you go in person and you will not get your money back, even if you complaint at corporate. As a matter fact, they will back date it to a previous. Even with evidence of the double charge i.e. bank statements and your own banks corporate office. They will not correct their error. As such, your bank is in contract with Hertz and other rental companies, so they may or may not reimburse your money, your own bank. Complete nightmare! No matter how hard you try you will be screwed some way or another. And the maintenance needed is ridiculous, and constant harassment while you are there at the repair shop for needing something fixed, like, brakes or a leak, etc. Be ready to give all your hard earned money to Uber Hertz. Horrible experience it has been! Good luck!

Recommendation: Do not rent from any of them. There is no state or federal oversight or accountability. BBB does nothing.

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
    +61 180 055 0078
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    Australia
    +64 33 586 789
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    New Zealand
    +43 179 532
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    100%
    Confidence score
    Austria
    +32 27 173 207
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    Belgium
    +45 33 179 057
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    100%
    Confidence score
    Denmark
    +358 961 500 595
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    Finland
    +33 969 394 049
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    France
    +354 522 4400
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    Iceland
    +353 539 152 500
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    Ireland
    +39 269 430 019
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    Italy
    +31 202 013 519
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    100%
    Confidence score
    Netherlands
    +47 21 513 700
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    Norway
    +351 219 426 385
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    100%
    Confidence score
    Portugal
    +7 495 775 8333
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    Russia
    +34 917 497 778
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    Spain
    +46 96 047 330
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    Sweden
    +55 800 979 2020
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    100%
    Confidence score
    Brazil
    +52 18 006 543 030
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    Mexico
    +86 212 226 1700
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    100%
    Confidence score
    China
    +91 222 921 0300
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    India
    +27 112 898 001
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    South Africa
    +1 (205) 548-6082
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    +1 (201) 307-2233
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    Shared Services
    More phone numbers
  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 29, 2025
  7. View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 110 companies in the Vehicle Rental and Leasing category
#01 Grabcar Malaysia Grabcar Malaysia #02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com

Most discussed Hertz complaints

auto leaked oil all over my garage
1
(opinions to this review)
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