Our group of 9 rented (2) vehicles while in greece. The total charged for our rentals FAR exceeded what we were originally quoted by an additional 2000 euro! They tacked on way more insurance and a VAT tax that was not on our original quote. It was a nightmare trying to get in touch with a Hertz representative and finally had to log a dispute with the credit card company.
We will NEVER rent through hertz again!
From and extremely dissatisfied customer
Recommendation: Do not rent through Hetrz
We had a group of 9 that rented (2) vehicles while in Greece. Upon return of the vehicles we were charged approximately 2000 euro over the originally quoted prices! We did ask for damage waiver ins but additional insurance was added (that was not requested) plus a VAT tax that was not originally quoted.
We do not feel the additions quoted were explained properly prior to our signature. We will not be renting through Hertz again. If you do rent through Hertz, make sure they explain what all the costs are before you sign no matter how rushed and ask for a detailed invoice. Otherwise you will not receive a detailed invoice until after the car is returned. At least that was our experience.