Hero Honda Pleasurestarting problem

S
This review was posted by
a verified customer
Verified customer
Review updated:

I have purchased Hero Honda pleasure on 9th april. I am a new two wheeler user so I dont have any idea about asking certain essential questions at the time of purchase. Even the show room staffs did not explain me all the things.
On 11 th April at about 9 am in morning it was not taking salf start. I have to kick start it. Hero Honda dealers told me that their is inbuilt problem in the battery of "Pleasure" which I was not told at the time of purchase.
Now I have to kick start it even in these summer days.
Could you please suggest me what should I do.
I have immense faith in Hero Honda I surely I want to maintain my relationship. Please give response.

Responses

  • Re
    Rehana12345 Oct 13, 2016

    Pleasure has self start and kick start problem. If the scooty is left idle for more than 2 days, self start does not work. Also sometimes the choke gets stuck and you ve to take it to mechanic for repair. Pleasure is not a good model to be bought by girls. Sometimes while driving, the scooty stops by itself if you leave the accelerator. This is very dangerous.

    0 Votes
  • De
    dev_rajiv Aug 29, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Other than starting problems & high fuel consumption, it's suspension is very bad. During servicing also, they never check about suspension. It's worst compared to all other scooties.

    0 Votes
  • Ja
    jan brandon Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    my car is not 3 years old granted i do have alot of miles on car i love this car but i have had cars 10 years with alot more miles
    and no problem with ac. i am not sure what the problem is waiting to get some money to put in honda shop. they said because
    of mileage it is out of warranty.

    0 Votes
  • Me
    Mercury Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I am facing oil leakage problem from last eight month in above said honda activa. I am continously follwup with conpany but they are not taking seriously. Hopless service from company side. Still I am facing same problem.

    0 Votes
  • Sk
    S.K.Singhal Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I had made several requests/complaints/concerns regarding damage to car, defective battery and noise after change of part.
    The requests/complaints/concerns are not being addressed by HONDA/ its Dealer.
    The casual handling of matter and callous attitude is causing undue harassment and mental agony to the undersigned.
    At 13:35 hrs. again i had discussed the matter with HONDA 121.
    Concerned authorities at HONDA please ensure that requests/complaints/concerns are addressed immediately.
    REGARDS
    CA S.K.Singhal
    Mb. [protected]

    0 Votes
  • Ja
    jaiyesh vartak Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    i have a honda accord model 2005 v 6 in d month of march 2010 i noticed oil becoming less in my car so i went to soliter honda and told them about my problem they did a compression test for which they charged me they gave a green signal that my car was fine and had no problem so i drove my car for d next to months and when i brought it for serving 0n may 18 i was told that my engine is week so asked for a estimation i was given an estimation of one lack six hundred rs i confirmed that will it increase then d estimation given the service adviser said if d piston rings have to be changed at most fifty five thousand more it will cost me so i said go ahead with d work .On 27 may 2010 I GET A CALL FROM D SERVICE ADVISER SAING D ESTIMATION IS TWO ANS D HALF LACS AND ON 28 MAY 2010 HE TELLS ME ESTIMATIONS IS THREE LACS TWENTY THREE THOUSAND NOW i have to complains one that if they would have done d test in a proper manner then i would have got d work done two months ago then my car would have not have been in such a bad state and giving estimations over and over again is not d right thing so pls c that i get justice

    0 Votes
  • Ma
    manoj shah Aug 04, 2016

    i purchase a new city honda car from tectone motors pvt ltd baroda gujrat india. when i get delivery
    i ask to him how much petrol in car. they said to me 5 lit. in tank. after that i drive only 16 km and petrol is finished . so i think your car gives everage 3 km/l. after rto passing they tol me i give number plat after 2 days. but 6 days i cannot received it. today also they cannnot solve my problem.

    0 Votes
  • Ma
    mahesh pawar Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    hero honda
    sehgal autoridar
    chinchwad pune 19
    we are going to the work shop 3 times but there is no received my vehicle mh 14 cq 5911 and i request to mr. abhijit but he no replay and he faith to me.
    we are u r customer is last 6 years

    0 Votes
  • Sa
    sandeep23912 Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Pl update

    0 Votes
  • Sa
    Sanjeevts Aug 04, 2016

    To,
    The Manager,
    HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
    GURGAON DST,
    HARYANA.
    Sir,
    I am working in a private organization. From your ad and also from my friend's advice I purchased an
    ACTIVA scooter from one of your authorised dealers Fortune Motors 13 th of March 2009 under
    regn.no.AP10TR0954 . ( Eng no.JF08E5744964). There was a sound from the Engine and pickup came
    down.
    with in 4 Service they replaced Bearing it cost me Rs.150 buks and asked me to change Air
    Filter. Just 3 days back I have given for Servicing angain Same Noice is coming from Engine. I complaint
    about this to the dealer and nearly 5 times they tried to repair but all there efforts were in vain. I really
    regret to inform that if such a small defect is not repaired, what happen when some major trouble errupts?
    Since till date from date of purchase.the I personal request that wheater the parts are no working 3
    months. Hence I request u to see personally my problem.

    with regards
    Sanjeev
    [protected]

    0 Votes
  • De
    dev kishan sonie Aug 04, 2016

    I purchased. THe. ACtIva hOnda. FrOm tHe.laxmi honda bikaner with the name of dev kishan soni that's engine number is jc44e1321086 from 27/04/11 from that dat . Day poettroL. Metter was not. Working. PrOperly they assUred Me. TO get. It repaIr. But. Its. Still Not working.in the first service they said that they have repaired the meter but it was ll fault from that day I rounded them for 5 to 6 time on 21st wgen I visit again then the workshop manager mr jitendar misbehaved with me this time also he cheated me.still that merer is not workinf properly

    0 Votes
  • Sa
    sandeep23912 Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have purchased Honda Activa in this month from Mohali Honda dealer. I have given the Address proff of sangrur. when i went to go for applying RC they told me you have to submit the documents at sangrur within 3 Days.The Amount is 2900. I tried same for in sangrur city .there amount is for applying RC is 3800.i dont know why there is so much difference.

    0 Votes
  • Vi
    Vishal Jain Aug 04, 2016

    i purchased new honda ivteck DL 3C BE 3426 on 08/06/2009.now ignition lock is blocked and not working .i m facing problem.since its maintenance from curtsy honda shalimar bagh.can u solve .[protected]

    0 Votes
  • Si
    Sijualex Aug 04, 2016

    I was to service my HH xtreme bike at Rajwade Service centre, Kalyan. I came the first day and they said me we won't service it now at it was full... and also told me to come the other day morning at 10.
    when i went there at 10. the thing i saw was that there was no bike mechanics. no washer. nothig then i had to wait till 11:30 for them to come. After that also they said me there are many bikes pending to be serviced from two days. and so that i'll hav to wait.waited till 12 noon. I was frustrated, but thought i should wait to get it done. aftr sumtime they took my vehicle for servicing that time i found that the air filter cleaner was not working, there was no one to clean the vehicle, i was greatly annoyed by this and i asked them that please on the water pipe so that i could only wash it..
    That time the ma'am sitting there said me that " that was not possible". I lost my cool and asked why so. she said me i will write and give you to cum other day, for just water servicing..

    0 Votes
  • Is
    iskor92 Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Ordered a new lock set for my motorbike, chased 4 weeks later, when they still hadn't sent it to me or called me to pick up. They then said that they couldn't supply it and I'd have to bring my card back in for a refund.

    The dealership is 30+ miles away and I was unhappy about making an uneccessary trip. I asked them to send me a cheque instead. Two months on and 4 chase calls the cheque has not arrived. I am now working overseas and don't have the option to just drop by to get the matter sorted. This outfit are dreadful, take your business elsewhere.

    0 Votes
  • La
    lalit kumar chaturvedi Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    dear sir/medam
    I buy a bike from Hero Honda motercycle deler name" GUPTA AUTO DEALER FARRUKHABAD.( UP)

    hero honda cd delex without self about this moter cycle some unathorised charge as sadi guard/leg guard prise
    taken by dealer. while company give free with moter cycle.my molie no is-[protected] and my email addresh
    is [email protected] what can I do about cheating of dealer

    0 Votes
  • Al
    Alluk Aug 04, 2016

    Ordered a new lock set for my motorbike, chased 4 weeks later, when they still hadn't sent it to me or called me to pick up. They then said that they couldn't supply it and I'd have to bring my card back in for a refund.

    The dealership is 30+ miles away and I was unhappy about making an unnecessary trip. I asked them to send me a cheque instead. Two months on and 4 chase calls the cheque has not arrived. I am now working overseas and don't have the option to just drop by to get the matter sorted. This outfit are dreadful, take your business elsewhere.

    0 Votes
  • Lo
    louisvimal Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a Honda Pleasure from Reliance Motor Company Private Ltd(Mount road) Chennai.
    From the date of purchase itself it is not getting started using self starter.Badly it is very hard to start the vehicle by kick starter also.Many a time it needs more than 30 or 50(minimum) times continously have to kick.My sister can not start herself.

    dear readers...don't go for Honda pleasure model.It gives more trouble.It is a failure model.Dont waste your money by buying this cheap and waste two wheeler..

    0 Votes
  • Lo
    louisvimal Aug 04, 2016

    I purchased a Honda Pleasure from Reliance Motor Company Private Ltd(Mount road) Chennai.
    From the date of purchase itself it is not getting started using self starter.Badly it is very hard to start the vehicle by kick starter also.Many a time it needs more than 30 or 50(minimum) times continously have to kick.My sister can not start herself.

    dear readers...don't go for Honda pleasure model.It gives more trouble.It is a failure model.Dont waste your money by buying this cheap and waste two wheeler...

    0 Votes
  • De
    Deva Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    After serving my Honda Activa at JayBee Honda at Guwahati for Rs. 700/- the next day I got all the same problems for which I did the servicing. I found that one of a plastic part on front wheel is changed with a old one. Front bonnet was loose. It is making sound. It took me 7 hours for getting my scooter serviced. The mat was still dirty after servicing.

    Without any permission from me they pasted one of their sticker on the back of the scooter.

    0 Votes
  • Ha
    Hatesdealers Aug 04, 2016

    I took my 2006 Honda Civic to Vandergriff Service to have the AC looked at because it was blowing warm air. After two days I received an estimate for over $1400.00 in repairs. This included replacing every component in the AC (Condenser, Expansion valve, etc.) except the compressor. When I asked The service person what could cause all these components to go bad she said that the system probably has metal shavings that's causing a restriction. I am not an AC expert but the only thing I know that could cause metal shavings is a compressor that is going bad. I picked the car up after paying $134.79 for the bad news. I took my car to a local Auto AC mechanic and he recharged the system and re-calibrated the temperature control and the AC has been fine for over a month. The local AC mechanic charged me $88.00, that far less than the $1400.00 Vandergriff wanted to charge me. NEVER AGAIN VANDERGRIFF!!

    0 Votes
  • Ma
    Madhav Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I would like to bring to everybody's notice that i had a small accident when a auto rickshaw banged into my Honda CRV (suv) about a month ago, nothing happened to the auto but the whole front end of the CRV feel off, luckily my insurer Tata AIG went in for a cash-less transaction and approved the repairs with Linkway Honda based in Chandivali(after it was refused by Auto Hangar in Kurla). After that my nightmare began.

    First i was told the spare parts were not available at all and i had to wait indefinitely.Then after a few days when i finally got to speak to a senior person (they do not take calls, you call never get beyond the switch board usually) they informed me that the part was arriving one week later and that i should have my vehicle back by the 7th,July, 2006 one month after it was taken in on the 7th of June, 2006.
    When i inquired about my car on the said date i was rudely told that the part arrived incomplete from Noida, Uttar Pradesh and that it would take one week more.One week later i still do not have my car as they are still 'hoping' for the part to arrive.

    My grievances:-
    On an average it takes you about 20 phone calls to speak to the person concerned who immediately gives you a senior's number who then takes another week's grace period from you to ' surely see your car is completed'. This tactic is used about 3 to 4 times before you actually get to know the problem.

    A 'call back' from them takes on average a week or mostly you have to ' call back ' and remind them to ' call back.'

    I have owned many cars in my lifetime but this is the worst after sales service i have ever experienced.

    You cannot take their word to mean anything.

    They say the mechanic handling your car has gone for training ' please call back after two weeks'.

    The girls at the switch board tell you ashamedly " they are sorry, but nobody takes the call from the switch board, especially on the garage floor, we will have to go there physically and call the person concerned if you urgently need to speak to the person."

    Note:-
    I was even told once that "my situation was good and that some cars were still there fro last years deluge of 26/11/2005".

    My driver on occasion has seen other drivers carrying sleeping mats and pillows too to alleviate their suffering.

    The lesson:-
    Never buy a Honda again our loan gets paid in 2.6 years more and then i will never see the word Honda in my life again.

    Warm regards,
    Madhav


    PS- I hope this helps people thinking of buying expensive SUVs in India.

    0 Votes
  • Am
    Amanda T Cox Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a 2010 Honda Civic in 2011 from Asheboro Honda. During the purchase of my new car I also purchased a service contract and GAP insurance. September 2013 I traded my Honda and received a notice from Zurich Insurance Company that I needed to contact the dealership to cancel my policy. I went to the dealership and filled out all the necessary paperwork to cancel that policy. After 2 months I heard nothing and decided to call the dealership to check on the status of my refund. The gentleman that I spoke with explained to me that they had no record of such paperwork and that I needed to fill out the necessary paperwork to cancel.
    I was upset that the paperwork was lost, so I called Zurich directly to cancel. Their customer service person told me to fax them a request to cancel along with some other paperwork. I followed up with Zurich in December and they had processed my request and sent the refund to Asheboro Honda on Dec 12th. I called the dealership to inform them that the cancellation was received and processed by the insurance company. I was told by the dealership that I should have a check within 30 days.
    Since December I called back numerous times and no one can tell what is going on with the refund. I have even been told that the refund was sent back to Honda Finance because the dealership could not verify that my car was paid off. I am really unhappy with the way I have been treated. I will never ever do business with these people again. My friends and family will know exactly how they do business.

    0 Votes
  • Valerie Jul 20, 2016

    I purchased a 2008 Honda Silverwing in the later part of June 2008. This bike came with a blemish while rubbing against the crate during transport to the dealer. This was placed in a contract but nothing has been done to finish the agreement. I only get updates when I call the dealer myself but only to get stories of how the part is on its way. I should have realized and taken my business elsewhere when 35 N. Honda could not even find the correct key to start and show me the bike. The finance department could not even complete the correct paperwork so I had to make another trip to provide them with a check for the remaining balance. I was going to use Honda to finance half of the purchase. I guess they lost a bit on that part but are making up for it by not completing their part of the deal.

    Addition to this post before I leave some info out. The dealer contacted me the same day that I was writing this message to schedule my fix. Everything was fixed as promised just at an unreasonable amount of time. The quality of work at the service department is grade A+ but the rest the circus is a joke. I wish I would have taken my business elsewhere and only used this place for thier service department. Now that there is a trust and integrity issue, I will no longer use 35 North Honda for anything.

    Please feel free to contact me for any questions as I would love to deliever my story to anyone thinking about making a purchase from these folks.

    0 Votes
  • Am
    Amit k dubey May 20, 2016

    I alsi have hero honda pleasure bike, first the selfstart stopped working and we have to kick hell lot of times to start it. when i took it to service center, first they said that battery is not working, i purchesed the new battery, but still it does't work. now they are saying yhat there is a problem in motor.. I think it is just a way to fool customers and earn money. pathetic ...

    0 Votes
  • Pi
    pinki gajbhiye Sep 22, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I have owned hero pleasure in 2010, now its since it getting problem with self-start and kick, , now also, 2 times i change the battery also..plz improve the customer satisfaction.

    0 Votes
  • Ra
    rani sharma Feb 25, 2015

    I have purchased pleasure in 2011. From last one year the self start is not working and even kick start fails many time. Every time when I take it to agency they say one problem or the other and charge huge amount. I am fed up and do not know what to do? Kindly reply

    0 Votes
  • Ga
    Gaurav Go Aug 22, 2014

    I just bought Hero Pleasure two days back and it has started giving starting problem. Sometime engine stopped when i stop racing. I am very disappoint with Hero motor corp even after the price is higher then Activa I, the quality is very degraded. Wake up Hero Motor corp...Don't try to cheat Indian customer else they will leave you...

    0 Votes
  • Go
    Gowri1234 Feb 20, 2014

    Hello
    I have purchased hero pleasure 2012 June, since I brought the scooter everyday facing same starting problem every time I need to use choke or else it never start ..with choke on position it takes me 10 to15 kick.. After one year of purchase I changed the battery.. But problem remain the same ..many times I told the problem with hero service center..they are not able to rectify it and giving diff stories every time ..for ladies kick staring is very difficult I do t know why company is not working on it.. It's pathetic

    Gowri

    0 Votes
  • Sa
    Sarvesh Kotasthane Feb 18, 2014

    I bought Hero Honda Pleasure in 2010... Now it is showing same NAKHARA while starting. I wish I could reach out to the Company manufacturer.

    0 Votes
  • Rr
    R.Raju Jan 13, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    By mistaken I also bought Hero -pleasure on April, 2013,
    Rightly mentioned in all the above comments .. ...Pleasure has starting problem with both battery & Kick . It does not start even if you kick lot of times ...

    Raju

    0 Votes
  • Si
    singhshubhrasingh Dec 16, 2013

    I wish I had checked this site before buying Hero Pleasure. I bought my bike on 27th Oct 2013. It started giving me starting problem in 3 weeks time from purchase.. the mechanic changed the battery and said there was some issues with battery. The bike again stopped working on 12th December and the first servicing was done on 13th Dec. The bike stopped working on 15th Dec 2013.
    It is very unreliable.
    Is there any way I can get my money back so that I can buy a TVS or Honda bike..
    It is not even 2 months since i bought this bike.

    Regards,
    Shubhra

    0 Votes
  • Be
    BE VERY CAREFUL Nov 27, 2013
    This comment was posted by
    a verified customer
    Verified customer

    1. a rolled back odometer 2. purchase agreement failed to disclose 'tampered" odometer reading nor vehicle being previously "written off" 3. Mechanical Inspection Report fraudulently represented lack of front brakes and steering rack worn out, making vehicle unsafe to drive. 4. "Extended" Mechanical Warranty purchased for $1965.34 doesn't in fact exist. 5. Anti-Theft Installation and Anti-Theft Policy sold for $299.00 never installed/doesn't exist 6. Failed to make legally required B.C. ConsumerProtection legislated "declaration" of inaccurate mileage of vehicle, mechanical repair required to make vehicle roadworthy, and extent of previous accident history. 7. Refusal to provide incriminating purchase transaction documents 8."Forfeiture of personal belongings in trade-in vehicle, (leather jacket, brief case containing cell phone, digital camera, wallet with $400., ID, driver's licence, bank cards) Surrey Honda seemingly regarding them as part of vehicle 9) Immediate breach of "compensation agreement", extended only after threat of legal action, involvement by Crown Counsel/RCMP) Owned by a lawyer, kind of says it all.

    0 Votes
  • Su
    sujeet021 Nov 26, 2013

    hi
    i have buy a hero pleasure jan 2013. it has not completed 1yr it giving lots of problem. specially starting and stop in middle of road and dont get start after lots of slf or kick start.
    it giving very bad expericen to me and my mom and sis because it is for ladies and if it stop on road far away from home or garage it too diffficult for them very bad scoooter hero pleasure
    i m sad about this.

    0 Votes
  • Ar
    A.Rebello Nov 14, 2013

    Hero Honda Pleasure Cable Compete SPDMT Part No 44830KTP900S broken twice paid Rs 83/- this time for no fault of customer but poor quality product please resolve the problem and reverse the money paid to your service station Shree Samarth Auto Fatorda Madgaon Goa Mr.KAPIL . wide invoice 18014-03-RINV-[protected]/11/11/2013. VIN No MBLJF16EDCGA21121. Job Card No 18014-03-rjc-[protected]. Reg No. GAO8S6722. .KMS 2210. 9 Months used sparingly by A.Rebello ( Retired ) .
    Wear and tear should be defined to a limit not as excuse for inferior quality product. and blame customer or roads.
    Pl respond [protected]

    0 Votes
  • Ja
    jain kiara Aug 09, 2013

    I had purchased this bike on 25th february 2012, which is just in a worst condition.
    and moreover our great showroom people are so confident that their company bike cant be like this.there is hell lot off starting problem daily in this bike. where more than thinking about other problems in life, will have to think that "how will I start my bike " seriously how disgusting.
    paying so much of amount for a new bike. It just works like one 3rd graded bike.
    just fed up of this bike.
    my biggest mistake was to buy this bike.
    anyway friends pls dnt ever choose to buy this bike even if this is the last bike available in this world.
    and thanks to their great marketing and servicing of the bike.

    1 Votes
  • Ke
    Keith Urban Aug 06, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I loved my 2004 Honda Accord V6 until 2 weeks ago when the transmission went out. We have had our car serviced only at the dealership where it was purchased new. The dealer quote us over $5300 to replace the transmission. Honda has recalled this transmission in over 1 million vehicles but told us our vehicle is not included. The offered no assistance in repairing their faulty transmission, instead of charging a reasonable rate to repair the problem, they are charging an outrageous price for their mistake.
    Honda - you just lost a customer for life. If you would have charged $1500 for the repair, I would have bought a new Honda Accord.

    0 Votes
  • Gu
    Gurvinder singh sawhney Jul 22, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Respected Sir,
    This to inform you that I placed an order of honda activa on friday(19/07/2013) at Raj honda in patiala which was to be deliveried on monday(22/07/2013) without accessories but on monday when I reached there they refused to give activa without accessories. Although there were 5 to 6 activas without accessories. I request you to seen to matter.
    Thanking you,
    Yours faithfully
    Gurvinder singh
    [protected]

    0 Votes
  • Dh
    Dhanyaarun Jun 13, 2013

    My Hero Honda Pleasure which is purchased on 15 Nov.2011 got a severe starting problem and I am very sure that there will be a great difficulty for ladies to get it started.Due to this issue I was forced to buy a new battery for the vehicle.This is not at all expected from great Hero honda like company...Now Hero...

    0 Votes
  • Su
    Summii Apr 12, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I have bought my Pleasure on 17th Feb 2012. with all my wish I got this and love it also. for past one year it ran well and smooth. however it started showing problem with self start. being a girl is difficult to start with kick. I had last service, and they said they will change the battery in next service. don't know how much it is going to cost. after reading all comment above I feel company need to work on battery as every comment the common prob is self /kick start. if possible please give us alternative, as it competition era if this type of issue persist people will choose the better one. Pleasure is good looking and girlish. Hope some one can resolve the issue for all.
    Regards,
    Summii

    0 Votes

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