Haverty's Deco Floor LampBogus Low Price Guarantee


Three weeks ago I bought an expensive ($400) floor lamp at Haverty's in Knoxville, Tennessee. When I asked if I was going to see the item on sale soon, I was assured that I would not. In any event, I was told, they have a "low price guarantee" that is in effect for 30 days. Sure enough, this weekend the lamp was on sale for half off. However, when I contacted the store, they refused to honor the so-called guarantee. The reason offered was: the sale excluded previous purchases! What good is a "guarantee" that excludes previous purchases?

Post your comment