Gumtree review: Poor reviews a certainty in today's market of insincerity and impatience

I had one lady not willing to wait two minutes past 5 o'clock for her chickens (live animals/ one had gone under my deck and she drove off (had told her in a message I would be a few mins late)- I was down there at 5.03 messaging her) and one who spent days asking questions, I had agreed to drive the chickens an hour each way for her at no additional charge, she and I have a firm agreement. She then leaves me on read for hours and my friend says - when I tell her I think I have been mucked around - she also sells chickens - oh that lady contacted me this afternoon and shows me the message and my lady was clearly still shopping around. So I say no I am not selling you chooks -
Upshot is you get bad reviews for 'failed' transactions/ none of these people take any responsibility for theirown behaviours (of course it is 2026 mind you - land of the entitled) and then - these are paid ads - no one wants to do business with you. Gumtree get your s* together or you won't have any more customers - certainly not ones willing to pay for ads. I have always had very good reviews on other platforms aka fb marketplace