Green Dot review: Transactions

To whom this may concern, You guys will disregard my concerns and that’s fine as I will be talking to my lawyer today. 11/7 I did a cash advance at my credit union and it denied twice on their end however the first transaction in the amount of $2,201.92 is pending even the bank declined it. I have chatted over 10 times and keep receiving different answers which is ridiculous to say the least. Your customer service reps don’t know what they are doing and it’s sad I need my money to pay bills and you guys are causing hardship to me I have read different lawsuits and I see you guys have done other customers the same way. You can’t legally hold my money for 10 days after the merchant had denied the transaction and they didn’t collect the funds from the transaction I have already filed a FDIC and BBB complaint as well. I need my money released by the end of today or I will be reaching out to my lawyer as well as news stations I will also put my experience on all social media and news platforms I know the transaction can be released, I know that you guys have also already received notification from the bank that it declined so you are illegally holding my funds