Follus’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with experience.
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Can someone please respond to my incorrect order I received received
In January, I ordered a iPhone 12 mini case. My order number is GEC 243-6237. YOU CAN CLEARLY SEE I ORDERED A 12 MINI AND I RECEIVED ONE THAT IS LARGER. I HAVE SENT SEVERAL EMAILS. I HAVE HEARD NOTHING. I NEED TO HEAR FROM SOMEONE AS SOON AS POSSIBLE. THIS IS RIDICULOUS.
You state that you want my complaint to be longer so I’ll just simply say I ordered the iPhone case in January and I didn’t even receive it until August. To wait that long and then get the wrong case isn’t cool. Then to not be able to get anyone to respond to me that’s just horrible customer service. I need someone to contact me ASAP so that I can understand why I have paid for an iPhone case that I haven’t received, the correct iPhone case.
Claimed loss: I want a 12 mini iPhone case with the jack Russell terriers. Just like my order states.
Desired outcome: I want someone to send me a label so I can return the iPhone that is incorrect and I want to receive the new one.
Confidential Information Hidden: This section contains confidential information visible to verified Follus representatives only. If you are affiliated with Follus, please claim your business to access these details.
Horse purse
I ordered a horse purse back in August for $49 they charged my debit card i still haven't received my horse purse they aren't answering any of my emails i want a full refund asap my name is Elizabeth Stryken p.o. box 1158 Arizona city Arizona 85123 liz.[protected]@gmail.com i dont even have a order number they never sent me a email with a order number please refund me asap please
Desired outcome: Full refund never received my purse
Is Follus Legit?
Follus earns a trustworthiness rating of 61%
Generally safe, but check closely before sharing details.
Follus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Follus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Follus.com you are considering visiting, which is associated with Follus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Follus.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The follus.com may offer a niche product or service that is only of interest to a smaller audience.
- Follus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Follus's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to Follus. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Follus complaint handling
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Follus Contacts
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Follus emailssupport@follus.com93%Confidence score: 93%Support
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Follus social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 26, 2025





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