Google
Reviews and Complaints

I got an unauthorized charged of P1,407 on my BDO account. POS w/d sv google (sug.co/helppa) unauthorized charge in my account - Philippines.

I need my refund back as soon as possible, I did not make any purchase on anything. That money is for my electric bill. I have too much stress this entire month so please! Give me back my money.

I need to get it as soon as possible.

Why are you doing this.

One year ago I had to change my ISP, therefore my email address changed. At the time I tried - unsuccessfully - to update my email address with Google even though I rarely used Google for signins. Since then I have had numerous headaches with other sites that refuse to accept my new email address because they use Google for verification which continues to use my old email address. I have even tried to contact Google to rectify this problem and was told that I need to create a whole new account, which I don't want to do. Apparently I can update ALL other personal information but not my email address.

Dear team

I write to you from Ashford International Truckstop, Ashford Kent with regards to a few google reviews that have been intended to bring our ratings down. I have reported a few below is and example of one reviewer who has marked us as a 3 star , looking at the history , the same google ID had review in 38 locations across the UK in an hour.

please find below

Jason Pickston

Local Guide · Level 6

2,239 points

____________

Here is another that has reviewed us and our competition at the same time

giving us a 1 star and competition a 5 star.

mehmet şefik dağ

Local Guide · Level 3

81

Kind regards

Russel

I have been using Google Drive for years. Today, for the first time, I can't save files in my own folders because I don't have "permission." Really?

Has GD changed the way folders are shared? I am also having problems saving Excel documents in GD folders.

When i go to the web version of GD and right click on a folder to determine who it is shared with (trying to trouble shoot), it says sharing is not available and doesn't return a list of email addresses i have shared the file with.

I hope the problem is simply GD trying to fix a problem with their system.

Is anyone else having a problem with Folder / File sharing?

Dear Sir/Madam,

This is Wendy from AI DATA INNOVATION CORPORATION.

I found two uncertain charges from our company's credit card (ending in 9423),

1, Amount: $4.08, "GOOGLE GSUITE_aidatainno650-2530000 CA #24204297L03HPTNAS", on Sept.1.

2, Amount: $140.05, "GOOGLE GSUITE_aidatainno650-2530000 CA

#24204298J02RXSVQ5", paid on Oct.1.

Could you tell me what the two payments for? Which account is associated with the transaction?

Please contact me by [protected]@aidatainnovations.com.

Appreciate it,

Wendy

Good day!

I've recently checked my debit card, and saw this transactions;

* october 03, 2023 pos w/d sv google mob london mc (mastercard php 105.00)
* october 03, 2023 pos w/d sv google mob london mc (mastercard php 105.00)
* october 03, 2023 pos w/d sv google mob london mc (mastercard php 53.00)
* october 10, 2023 pos w/d sv google mob london mc (mastercard php 105.00)
* october 12, 2023 pos w/d sv google mob london mc (mastercard php 53.00)
* october 12, 2023 pos w/d sv google mob london mc (mastercard php 49.00)
* october 03, 2023 pos w/d sv google mob london mc (mastercard php 49.00)
* october 16, 2023 pos w/d sv google mob london mc (mastercard php 105.00)

A total of php 624.00

I didn't recall buying anything from google play, I also checked my order history on my google play but didn't saw anything that matches these transactions.
I would like to refund the money taken from my debit card with the total of 652.95 pesos, as soon as possible.
Thank you and hoping for your prompt action on this matter.

I clearly scheduled a meeting to speak with someone about getting my google ads account set up for October 11, 2023 , and well low and behold the meeting gets canceled for no reason by the google ads expert with a message stating that I would get a call instead. I never got a call so now I can not set up my account. I never knew that google would hire people to be so unprofessional, and negligent towards helping people do business with them. It's now going on 10/14,2023 and no one from the google ads expert team has reached out to me.

I bought a $25.00 google play card on oct 8 2023 12:36 pm at a local CVS pharmacy in lady lake Fl 32159. When I went to scratch the code off the back it got obliterated and i could not see any code. I scanned the card and receipt to send to you and also sent an email to you. I went on the chat line and your customer service rep referred it to a specialist and he denied it. [ ID [protected] and email o [protected]] I have the original receipt and play card i made copies of to send to you but so far I have not heard anything back from you. Please assist me on this so I dont have to further to get my code or dollar refund.

Thank you

[protected]@gmail.com

John Sullivan

[protected]

I just learned that this recurring charge that has been appearing in my First Bank of Colorado statements is actually fraudulent according to the results of a web search.

This has been going on for months although I could Google could not, or would not, provide any assistance in the matter.

GOOGLE GSUITE_braunsol [protected] CA

I have nothing in my Google Account like this.

Kind regards,

Alexander Henderson

[protected]

I am contacting you because I have had someone leave a review about my business that is fake. I have tried already to report it & have it removed but whoever is making these decisions is not doing their job and is ignoring a fair, reasonable, truthful request. It also doesnt help that Google has a poor limited choice of options for business owners to request for a review of false reviews.

I shouldnt have to justify myself in this way or give history of sexual harassment from 11 years ago, but I have no choice because Google is enabling violence and misogynistic behaviour towards women.

The problem with the person posting this rubbish is he was a student at a course I ran for disadvantaged adults living in rooming houses, many years ago. He is refering to a time in 2012 when I had some bathroom renovations done, and he has taken a conversation I had about a tradie and turned it into a personal crusade against me, because I rejected his multiple sexual advances at that time. Subsequently, he was removed from the group because of his predatory behaviour. He unfortunately is diagnosed with paranoid schizephrenia and has a history of harassing and assautling women that he fixates on. The online harrassment is just the beginning of his predatory behaviour and unfortunately for me, Google is willfully assisting him in this harrassment.

My business opened in 2017, five years after the conversation he has twisted and distorted to use against me for further harassment. Why is someone allowed to leave a harmful review based on a conversation held 11 years ago, and 5 years before my business opened?

So, I request again that his fake review be removed from my business reviews and he is blocked from leaving more harrassing lies and fake reviews in the future.

The review in question violates Google policy on many levels.

1. Fake Engagement - Content that is not based on real experience and does not accurately represent the location or product in question. This is a fake review because this person is not a customer of mine, he has never set foot in my studio and I have never sold him anything or any service from my business. His review is based on a conversation of 11 years ago.

2. Misinformation. False, inaccurate, or deceptive information can cause significant harm to individuals, businesses, and society. This review is completely false, deceptive, and misleading, deliberately designed to undermine my business which also causes significant harm to my reputation.

3. Misrepresentations - which includes

False or misleading accounts of the description or quality of a good or service.

Distorting or omitting facts to scam other users.

Distorting or omitting information that could have an undue impact on user decision-making. The review is completely false and has nothing to do with any of the services I provide and is designed to undermine and damage my personal character. The review distorts and omitts something that happened 11 years ago, and 5 years before my business opened.

4. Off Topic - Only post content that is based on your experience or questions about experiences at a specific location.

We don’t allow content which contains general, political or social commentary or personal rants. This review is not based on any of the services I offer because it is fake and not based on a real user experience. This person is not a customer of mine and never has been. Why is he allowed to post this rant and lies to try and undermine my business and personal character based on an 11 year old lie, five years before I opened my business.

5. Inappropriate content and behaviour- We don’t allow users to post content to harass other people or businesses, or encourage others to participate in harassment.

Why is Google allowing and assisting this person to harass me online when I have requested several times for its removal? This mans behaviour is harassing and will escalate because he feels encouraged he can get away with it. Why is Google promoting harassment by ignoring my requests for a fair review and removal of his fake review?

This is bringing back the stress and traumatic experiences I had 11 years ago with this person and its so disappointing that Google is enabling and promoting his predatory behaviour by allowing this fake review to remain. The review might seem banal to you but having been on the receiving end of his misogyny and mental illness years ago, I recognise the pattern of his obsessive threatening behaviour as he has changed the review three times already.

The rejected case case ID is [protected]

Once again, I request this fake review be removed and his account is blocked from leaving anymore harassing lies and reviews.

I receive notifications repeatedly that I have so many viruses on my computer. This is a false notification and I would like it to stop. This type of email is a scare tactic to purchase a product from google. This needs to stop!

I also attempted to contact your corporate headquarters and failed to make any contact. While I waited on the phone, the corporate end of the call hung up on me. This is unacceptable.

I would like to get a reply from someone who can actually accomplish in changing your tactics. This means someone who is at the vice president level.

My next complaint is to the better business office.

Tim coyle

[protected]

I get up to 5 or 7 google. trackers after me constantly while i am using Safari with Duck Duck Go, there is also AI or Alterations of my browsing sites. This has been going on for some time now. I remove the tracker and they just come back. I would like to know what i can do my privacy isn’t anymore.also adobe, double click.cloud front, bootstrap type kits etc. tired of it

Google, Inc

£1.99

Last payment on 11 Jun 2023

Status

ACTIVE

Cancel

Shared information with Google, Inc

Review

Merchant details

Description

Google

Contact information

noreply+[protected]@google.com

Past payments

JUN 11

2023

Google, Inc

- £1.99

This has nothing to do with me i never set this up and yet every time i go on Paypal and check activity there is google inc £1.99 all the time i have no account contract with google what so ever and never intend to this is FRAUD ! , So stop it now and give me refund of what has been taken without my consent .

I cancelled my Google domain subscription.i.e.: "mindrestgrp.com" but shockingly my account was still debited for the month of August on 1st of August despite I have cancelled the subscription 31st of July.

Hence kindly consider refunding the deducted amount into my account (Credit Card)

Mindrest

cancelled subscription email address: [protected]@mindrestgrp.com

Bought Pixel6 pro in october 2021 on google store, Took the insurance with my purchase. Few months ago my speaker start to not working properly but they refused my claim. Now my screen is broken after my phone fall 2 weeks ago and I'm bouncing between Google and the assurance, since they have issues with UbreakIfix store the only option they offer is to buy a refurbish phone for 220$. I paid more than 360$ for this useless insurance and even I took the insurance through google store they tell me it's the responsability of the insurance, Very disppointed with google ! I may switch back to Apple on y next phone

I am being charged a monthly $10 fee for services and merchandise that I did not order. this has been going on for 3 or so months. It shows up on my statement as: GOOGLE YOUTUBE GOOGLE.COM CA

I have been working with my credit card company, but they suggested I try and figure out what is going on first.

I'm wondering if this is some type of scam?

Thank you

Linda

Google blocked my account, and demands I submit verification information they have on file. I suspect they are using and selling customers' private information because my ID is the same only it may expire, but not until a few years, and my card is a new debit card. However, the only thing that has changed is my debit card. Google should be asking for an updated card not blocking an account for disputing charges. They get ridiculous every passing year. Instead, Google should focus on the bullying, cyber bullying, misusing a person's information, giving out private and confidential contact info, aexuL harassment, pornography, using children to entice the older generation, and abuse.

I have had a recurring charge of $12.71 from 11/22/2022 to the present date, each month since I signed up for Google YouTube TV. The charges are separate from the recurring charge I pay each month for You Tube TV.

What is Google YouTube Mountain TV?

I do not understand why my statement has to be more wordy than what I have expressed above. I am trying to resolve a situation that has cleary been raised by other individuals as well.

Issue is that web site addmefast.com is not opened at my Google browser because I have download addmefast.com app from play store and try to attached my face book,Instagram, tweeter and also YouTube accounts with addmefast.com mobile app. Now mobile app and google web site addmefast.com both are not working please help it out and resolve the problem. Google browser just trying to verifying that you are human or not so I am human definitely please opened my addmefast.com account through Google thanks a lot...

Google has been charging me since last month without my knowledge I want to know why? And I want a refund. Where did such a fraud came from? Care to explain what is the charges about?

I am just a low income individual. Every cents count.. it’s totally upsetting that my hard earned money is just going to someone’s pocket..pls do something about it..