Menu
Google Customer Service Phone, Email, Contacts

Google
reviews and complaints

www.google.com
www.google.com

Learn how the rating is calculated

4.4 8772 Reviews 1498 Complaints
Verified
The authenticity of the customer service contact information for Google has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Google complaints 1498

ComplaintsBoard
F
11:26 am EST

Google fraud

I have received this im my credit card acoount

01/03/2022 GOOGLE *Moon

F.BrouersActive g.co/helppay£ UNITED STATES XXXX XXXX XXXX 0080 - 5,54 EUR

Credit card [protected]

I hve nothing to do with that i wnt to be reemburse

F.Brouers

Read full review of Google
Hide full review
ComplaintsBoard
M
12:36 pm EST

Google Service review

From 2/27/2022, we have started receiving negative feedback review with lowest rating on Google My Business platform on our company Elitaz Private Limited. We are located in Chennai, India.

It's been observed that it seems to be a personal attack on our company and we have flagged all the negative reviews or potential spam reviews as inappropriate to get them removed from Google.

No response yet from Google review

Please assist.

Thank you

Elitaz

Desired outcome: I would like the recent spam reviews need to be removed from our Google My Business page

Read full review of Google
View 0 more photos
Hide full review
ComplaintsBoard
C
3:06 am EST

Google Dingtone Credit

I'm not even sure what it is. I was charged around $21 yesterday that's just now showing up in my account. I do not have an account with Dingtone I googled what it was and never heard of it til now. I'm hoping I get this fixed.

Read full review of Google
Hide full review
ComplaintsBoard
S
10:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Charge taken out of my account

A Google play charge of $29.99 was taken out of my bank account on 2/18/2022.

Transaction #380813.

I did not authorize this charge. I didn't make this charge and neither did anyone else in my family.

This is the second time Google has stolen money from me. The first time I filed a complaint and never heard back or got anything resolved.

Desired outcome: Please refund the $29.99 as soon as possible.

Read full review of Google
View 0 more photos
Hide full review
ComplaintsBoard
J
12:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Forex.com

On 2/8/22 I sent a series of $100 deposits to my existing account for deposit. I only meant to send $100. I called Forex and they said they would deposit the $100 and return the rest to my bank account. A week later I called and asked about why that did not happen and was told it takes a week to 10 days to complete. Today, 14 days later, I called to see why they hadn't deposited my money and returned my balance to my bank. I was told they would do it immediately. I am not happy with the customer service of the company. They have had my money since Feb 8. This is not how you run a business. I would not recommend anyone doing business with Forex.com. They are owned by Gain Capital LLC

Read full review of Google
Hide full review
ComplaintsBoard
V
9:17 am EST

Google Google play/ Google Thao Nguyen

I recently got charged a total of 22.78 from 3 separate transactions. Twice on the 11th and once on the 14th. The transactions said the charges was from Google Play and the other two from Google Thao Nguyen. I have no idea how nor did I give any authorization to approve these charges. I would like to know what's going on and how I am going to be able to get my money back asap. Especially when the charges are from a card that has been frozen for over 5 month now. And until I am able to get the assistance that I need on this matter. I will continuously ask and won't stop asking. Until I get can this settled. Thank you for your time and I hope you can help me out. With incidents like these that keep happening more and more often. I can no longer feel safe to use anything Google related anymore.

Read full review of Google
Hide full review
ComplaintsBoard
M
3:56 am EST

Google password problems

I'm trying to sign into YouTube but i go to pit in my password, but it just says "

Wrong password. Try again or click Forgot password to reset it." but it is not wrong! pls fix it

Read full review of Google
Hide full review
ComplaintsBoard
G
7:31 am EST

Google Google*Google Play App g.co/ heppay#

Dear Sir. I purchased some Samsung Galaxy ear buds last week. I had a great dealof difficulty trying to set them up. During this process a comminication popped up (see above) seeming to suggest that,in order to connect my ear buds I needed to purchase this App. I was given three days tgo decide. I couldn';t find a way of decliniun g this offer, that I certainly don;t want. Yesterday I find that the first years subscription in entirety has been deducted from my Barclaycard. Hoiw do I cancel this App, and possibly redeem my money. I have no idea how this App has been connected to my effort to install my Galaxy buds. It just popped up.

Desired outcome: Cancel this App. Return the years subscription.

Read full review of Google
Hide full review
ComplaintsBoard
U
7:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Photo book not received.

I recently placed an order for a photo book and my bank account has been debited on 7th February for £62 .26 showing as Google Photos

g.co/helppay# but I have never received the order yet the money has been debited from my bank account.

I'm really disgusted with this as I had ordered it for reminder of memories for my husband who has alzeimer's and we don't have lots of money to waste on things like this.

Desired outcome: If the item cannot be sent then refund the money immediately

Read full review of Google
Hide full review
ComplaintsBoard
G
8:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Someone using your LOGO

Please see attachment, using your logo. His name is James Delaney

He started work, I paid him £5,500 on account then he left never to be seen again

I won't be using this type platform again for finding trades men.

This guy needs to be stopped, not only has he robbed me, I believe he uses illegal migrant labour and doesn't pay tax or vat.

He is giving you and everyone else named on his flyer a bad name.

Regards

Desired outcome: To save other people from being conned

Read full review of Google
View 0 more photos
Hide full review
ComplaintsBoard
R
9:45 am EST

Google not able to sign in my account

my account id is - [protected]@gmail.com .

i am not able to sign into my account as google says that it does not recognise my account.

till feb -10- 2022 my account was working properly.

but at 6pm i got mail that i have been signed out of my account and a suspicious activity is detected in my account.

now google says that they dont recognise my account which is unfair.

please sign in me into my account

Read full review of Google and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
TheldrakisCS
TheldrakisCS
, US
Feb 18, 2022 8:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

its the new [and WARNED] 2 phase authentication. they do it now to prevent people from loosing their account to shady people. they sent out a email last year that it will be turned on automatically [it used to be optional but now it isn't due to the breaches recently as of 2019 increasing]. did you try to authenticate?

ComplaintsBoard
O
7:17 pm EST

Google My complain is because today I wake up and I look on my account and there is 121 dollars that google helppay charge me

Yesterday [protected]) google hellpay started charging me 1 dllr but instantly I got my refund it happened 3 times and now they charged me 121 dllrs. It appears like a product that I bough last month, but on the description appears like google hellpay.co

The name of the comercial is GOOGLE*YOUTUBE TV but on the bill it appear like something of COACH Ay New York it happens on 02-07-22

Read full review of Google
Hide full review
ComplaintsBoard
S
4:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorized debit card charges from google

Hi,

I have checked my debit card and saw that I have unauthorized purchases from GOOGLE which I am not even aware of since January 21. Worst is that deductions made are multiple times a day. I want to have a reimbursement of 15,000. 97 PHP (Philippine Currency) the said charges as soon as possible please.

These are the transactions made:

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 7, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA g.co/HelpPay# MC [protected] 50.61

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 260.34

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 07, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.65

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156

Feb 03, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.65

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Feb 02, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 156.61

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 51.85

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 31, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 157.22

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 24, 2022 POS W/D SV GOOGLE*TEM G.CO/HELPPAY# MC [protected] 52.58

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Jan 21, 2022 POS W/D SV GOOGLE *GA [protected] MC [protected] 52.06

Desired outcome: I would like a full amount refund please :(

Read full review of Google
Hide full review
ComplaintsBoard
J
3:07 pm EST

Google Google*Google Play Ap

On 4th January 2022 I had a payment of £52.99 took out from my Credit Card

Can you sort it out as soon as possible

Read full review of Google
Hide full review
ComplaintsBoard
R
11:25 am EST

Google Third party access

Why does Google make it so hard to delete the third-party account? I desire proper information on how to delete my third-party access app. I have been trying for the past few days to properly delete my third-party access to my Google account, with no success every time I follow proper steps it always reroutes my action sending me in circles. The reason for my deletion of the third-party access account, I have fingerprints Identification on all my Devices, but I still had to go to my phone to show I am the one that's trying to access my account. Which I filled as too much trouble to access my account that way. I would appreciate Google making it easier to delete some of their services.

Desired outcome: I desire proper information on how to delete my third-party access app

Read full review of Google
Hide full review
ComplaintsBoard
M
5:54 am EST

Google Annual fees for storage

Dears

I have paid few months ago 750 EGP annual fees for increase my storage and today you deducted again 750 EGP

I don’t understand what to do and how much I have to pay to keep my storage in good level , I feel it is too much and I will change my email to Microsoft

My email

Magdy.[protected]@gmail.com

Read full review of Google
Hide full review
ComplaintsBoard
B
10:02 am EST

Google Pixel 6

Case ID [protected]- Purchased a new Pixel 6 that was defective, paid full price. Returned product only to receive a refurbished product, with no discount. Requested full refund due because I am unsatisfied with the product and process. Dozens of emails to the store with no solution as of today. Total duration 3+weeks thus far. Getting the run-around as it seems each email back is from a different rep, same message ' they are researching'. Next steps is reporting to regulatory agency's .

Desired outcome: Full Refund

Read full review of Google
Hide full review
ComplaintsBoard
D
12:31 am EST

Google UtilityPay

I just found out from Mcafee that my credit credit number was stolen by a company called Utility Pay! I found out that google is responsible for this company having my credit card not to mention my email, personal history, and personal information! I never aloud this company to have my credit card and it has been breached! Do not tell me this isn't true because I made sure I found out information before contacting you! I am reporting you for my privacy and security rights violated! The Better Business and attorney's general will be contacted!

Desired outcome: that I stop you from giving my information to anyone without my consent!!!!

Read full review of Google
Hide full review
ComplaintsBoard
W
3:17 pm EST

Google Google-mobile 4

Winifred Miller [protected] I got a cc statement today that has a charge of 63.96. I have no idea what this is for. I opened a page at Google and found I have a subsprition that I did not authorize and it was a renewal. How long has this been going on... And during a google search iI found references that says that it should be free.
Why am I being charged. What generated this charge? Refund this years and any other year as this is a renewal. How long has this going on? Cancel
" Messenger Home - SMS Launcher - Apps on Google Play
https://play.google.com/store/apps/details?id=com.myhomescreen.sms
Messenger Home - SMS Launcher. Messenger Home is a free, all-in-one Android launcher and lightning-fast SMS messaging app that supercharges your phone's home screen. It keeps your … from Google

Desired outcome: refund all current and previous charges , cancel subscription

Read full review of Google
Hide full review
ComplaintsBoard
M
11:50 am EST

Google Games

My Verizon bill listed almost $300.00 of extra charges. I contacted Verizon and told me that charges were sent from goggle play and that they would remove the charges once goggle play corrected the error. These same charges were made to my credit cards, and I had already paid goggle play. On January 14 I got a message from goggle play support indicating that an investigation was under way. I have submitted a wealth of information. My case number is [protected]. This morning a received a message from goggle play support asking for the same information that I have already sent. This coming very annoying and I want it fixed. Goggle play took money from credit cards and submitted the same charges to Verizon. I never authorized anyone to bill my telephone number so this is a big problem. I am tired of messaging to a machine. I want this fixed and I need to talk to a person.

Desired outcome: Remove double payment from Verizon

Read full review of Google
Hide full review

About Google

Screenshot Google
Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.

Google Customer Reviews Overview

Google is a global technology leader focused on improving the ways people connect with information. Its primary service is its search engine, which is the most widely used across the world. Google also offers a diverse range of products and services, including the Android operating system, Google Maps, YouTube, and the Google Cloud platform. Additionally, it provides a suite of productivity tools like Gmail, Google Drive, and Google Docs. Businesses can utilize Google Ads for advertising and Google Analytics for web traffic insights. Google's offerings cater to individual users, enterprises, and developers alike.
How to file a complaint about Google?

Here is a guide on how to file a complaint against Google on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Google.

Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Taking money off my card. Without my permission was posted on Apr 10, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8772 reviews. Google has resolved 257 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.3
7598 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Google contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 330-0100 phone number Click up if you have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number
    +1 (650) 623-4000
    +1 (650) 623-4000
    Click up if you have successfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 623-4000 phone number Click up if you have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number
    +1 (650) 490-4916
    +1 (650) 490-4916
    Click up if you have successfully reached Google by calling +1 (650) 490-4916 phone number 1 1 users reported that they have successfully reached Google by calling +1 (650) 490-4916 phone number Click up if you have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number 2 2 users reported that they have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 253-0000 phone number Click up if you have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number
    +1 (941) 607-0688
    +1 (941) 607-0688
    Click up if you have successfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have successfully reached Google by calling +1 (941) 607-0688 phone number Click up if you have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number
    More phone numbers
  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
  4. Google social media
Google Category
Google is related to the Websites category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.