CB Auto Parts and Repair Stores Goodyear Deceptive employee

Goodyear review: Deceptive employee

veniece dunn of Freeport, US

Jan 04, 2024 3:55 am EST

Verified customer

Featured review

I've been going to the Goodyear Auto Service in Hempstead, NY for at least 5 years, today I had an experience that will stop me from ever using any Goodyear store again. On my lunch break today the tire pressure went down to 23 and kept going down as I was driving. Took it to Goodyear to get the tire checked out, and was told my the person at the front desk that there was a nail in the tire and the tire had to be replaced. Since the tire no longer had hazard protection it would cost me $351 to replace my tire for my 2014 Grand Cherokee, I asked why so much he said I had a 20"tire. He also said the other tire in the back had to be replaced, but no worries since this would not be full price since it was under warranty. As I was walking back to work he called to say the 2nd tire was not under warranty, so that would be $752 for two tires. When I returned to work, I went on the Goodyear website and the 20" tire Goodyear Forterea HL was $228, I called him to ask why there was a difference. Of course, he was shocked and agreed to honor the website price, I don't know what he was trying to pull but business should not be run this way. Actually I was there last month for an oil change, and the mechanic told me I need a new battery when I had just gotten a new battery from Pep boys the month before. So I guess I'm saying don't go the Goodyear in Hempstead, NY because they will try to steal your hard earned money. Buyer beware, and verify what they say. I saved myself over $200, but who knows since he could have lied about the tires having to be replaced

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Goodyear Contacts

Goodyear phone numbers

1800 809 625

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Australia

1300 888 973

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Malaysia

800 333 4663 9327

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Argentina

+1 (800) 112-4663

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Mexico

+1 (800) 321-2136

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United States

+1 (330) 796-2121

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Head Office

+1 (800) 387-3288

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Canada

+44 121 378 7000

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United Kingdom

+43 161 404

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Austria

+32 38 203 211

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Belgium

+33 147 165 959

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France

+353 16 238 500

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Ireland

+39 257 521

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Italy

+31 800 429 9000

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Netherlands

+48 146 801 888

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Poland

+351 210 349 000

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Portugal

+40 212 091 700

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Romania

+7 495 720 6655

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Russia

+34 917 461 840

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Spain

+46 84 662 000

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Sweden & Nordic Countries

+41 449 478 600

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+90 212 329 5000

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Turkey

+86 800 890 9456

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China

+63 28 884 737

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Philippines

+65 68 384 795

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Singapore

+27 419 946 911

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South Africa

+82 27 937 500

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South Korea

+66 23 058 585

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Thailand

+971 43 724 800

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UAE

More phone numbers

Goodyear emails

support@goodyear.com

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Support

Goodyear address

200 Innovation Way, Akron, Ohio, 44316-0001, United States

Goodyear social media
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Sep 28, 2025
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