Goodwill Industries — charged a different price from marked price
My co-worker just told me that she went to the above-refenced Goodwill shop this past weekend, and found a lamp. It had two Goodwill price tags, both indicating the lamp was $3.99. As she walked to the register with this lamp and her other items (clothing), a female employee stopped her and said, "What a beautiful lamp! How much is it?" My colleague told her, and the employee gasped, "There must be a mistake; let me find the guy who priced it." Turns out this woman was a manager, and she returned with a man from the stockroom, asking if he remembers pricing it. He did not. But the manager would not allow the cashier to sell this lamp at the marked price; my colleague said, "Well, how much then?" to which the manager replied, "I can't let that go for less than $8.99."
The manager said that "someone must've changed the stickers."
Since my colleague had already set her mind on purchasing it, and could see this manager only increased the price because she wanted the lamp for herself (and most likely thought the customer would leave without it), she paid the $8.99.
This story infuriorates me. Is it not illegal to demand a different price for an item that is already marked? What government agency regulates this?
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