Gns-online.com/acaiberry — Unauthorized charge to my account
I ordered a free trial of Acai Berry which said I would have a 30 day trial and that i could return the item if i did not want it. First of all, it took 14 days before i received the package. On the day i received the Acai Berry i called GNS because the invoice said i would be charged $79.90 (for the free Trial) and that i would be charged another $79.90 in 45 days. I immediately called GNS who had me on hold for nearly an hour. I told the rep that i thought his company was trying to pull a scam.
The rep told me that i should keep a bottle of the Acai Berry to see if i liked it and to send back the unopened bottle. I told him to make sure that my account was not charged because i only wanted to try the product. The rep assured me that my account would not be charged. This was on 1/28/09 14 days after i had placed the order on their website.
On 2/6/09 my bank account statement shows "GNS*SLIMBODY VITAM800-5954670 CO" with drew $79.90 from my account. I called and email them on 2/7/09 to find out what was going on with my money. I was told by the girl who answered the phone that payments are returned two days after they received the item in their warehouse. UPS shows that the item was delivered 02/05/2009. It is obvious that this company is running a scam. Does anyone know how to shut them down?
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