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4.2 501 Complaints
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Acai Berry Complaints 501

2:19 pm EDT

Acai Berry no authorized

I ordered a sample which was one week of the acai berry i didnt even have time to take it to see if it worked and received a full bottle today.
I Cannot cancel membership as advertised!
I ordered a free trial of the acai berry capsule and was sent a trial bottle along with a bottle of 60 capsules. I did not order a bottle of 60 capsules
I going to refer this to any federal agency in charge.
Please cancel this unauthorized order

Read full review of Acai Berry and 47 comments
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sarita lal
Blacktown, AU
Mar 11, 2010 9:27 am EST

i orderd free 14 days trial, and received in 9 days, took pills for 7 days and saw no result, so by the time i try to contect them .they took money from my account A$243.00 .i couldnt do anything.i am very upset, cause iam not working at the momoment

Rosa C.
Miami, US
Dec 30, 2009 9:52 am EST

[[protected]] or [protected]


I ordered the "free trial" of the "Premium Acai Berry" from the above company back in May 2009, which by the way I cancelled right of way. However, this is the third time they processed an unauthorized charge of $85.31. Once again, Monday 12/28/2009 I noticed on my accounty that this company charged my account $85.31, UNAUTHORIZED CHARGE. I have called the [protected] and the [protected] I have to wait over an hour for a representative to answer the phone. They asked me to send them copy of my statement in where it shows the charge. As of today, I have not yet received a satisfactory answer from this company. THIS ACAI BERRY IT'S TRULY A SCAM!

Idaho Falls, US
Nov 28, 2009 2:26 pm EST

*** FRAUD ALERT ****
If you have had your credit card charged with the name
"Vibrant Beauty"
We regret to inform you that you have experienced fraud,
and you must report this to your banks fraud department. is NOT the company that charged your credit cards.
We use Paypal to accept payments for purchases on this website.
PayPal is the safest and most secure way to purchase online.

On the Bright Side :-)

We have found the real party responsible for your mess
at this address:

Nancy Lindquist
Wasilla, US
Nov 09, 2009 5:27 pm EST

The best you can do is notify your bank and do the stop payment. I tried to do it online as the bank suggested but since the check # is zero the computer wouldn't let me do it. The bank was very helpful and did the work for me without charging me a fee. They suggested keeping a close eye on my account to make sure it does not go through again. I'm planning on starting a new checking account just to be on the safe side.

Woodgate, US
Aug 21, 2009 4:56 pm EDT

I had the opportunity to have a nice long talk with my internist about the acai fraud.
First...ANYONE that is hawking a product and starts to talk about "toxins" or things in our body that are "TOXIC"...RUN, RUN, RUN! There is NOPTHING about our body that is TOXIC, except possibly an untreated appendix. THAT's TOXIC! But acai will not treat it. If you need help "staying regular", use Metamucil or some such.

I am REALLY disgusted with Oprah and her Dr. Oz. They are shoveling a bunch of crat!

Phoenix, US
Aug 14, 2009 10:50 pm EDT

There are to many to reply to you all. You can get your money back when you use a CC and I can explain how. Join my group, Scammed? Go Get Your Money, and I will help each of you as I can. There are certain guidelines every business on the internet has to follow and there are certain things to look for to know if it's a legitimate business you are dealing with.

I Believe In You,
PS: Doesn't matter how long ago the purchase was made, you can still get your money back.

clacton on sea, GB
Aug 13, 2009 1:53 pm EDT

o.k. maybe we are gullible and stupid but do we deserve to be ripped off! i sent for the free trial not to loose weight but as a detox suppliment i only weigh 8st 7lb i did not ask for them to take money out of my credit account! i have complained and i am now waiting to get an e-mail from them to see if they are going to re-emburse me . watch this space

augusta, US
Aug 09, 2009 12:25 pm EDT

Hey CommonSense, people sign up for this junk because it's linked to facebook and myspace apps. People get free stuff to play apps if they sign up for a trial.

The KEY is, use a prepaid gift card American Express. Get the $25 ones. Sign up for the trial ($4 or $5) then immediately go to the store and spend the other $21 on food or clothes or whatever, or more trials! For $25 you can sign up for 4 or 5 trials, get your freebies on your apps and still get the products. Sure acai berry is junk.. what the heck send it to a fat friend for their birthday!

So when those scam artists try to bill you, you have a 0 balance! Can't get money off an American Express gift card if there is no money on it. Scam the scammers!

augusta, US
Aug 09, 2009 12:10 pm EDT

That's why it's important and smart to ALWAYS use the american express gift card when doing trials. If it's only a $25 gift card those scam artists can't get their $79.99 Haha scam the scammers!

Parker, US
Jul 31, 2009 1:53 pm EDT

CYLAPRIL IS ANOTHER SCAM! Don't order it over the phone!

You won't be able to get thru to CANCEL.

I had to contact my credit card company and I'm still dealing with it!

PS: It doesn't work either!

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Overview of Acai Berry complaint handling

Acai Berry reviews first appeared on Complaints Board on Aug 11, 2008. The latest review Non-delivery was posted on Oct 29, 2012. The latest complaint Free bottles charged for was resolved on May 27, 2011. Acai Berry has an average consumer rating of 4 stars from 501 reviews. Acai Berry has resolved 408 complaints.
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  1. Acai Berry Contacts

  2. Acai Berry phone numbers
    +1 (347) 987-4198
    +1 (347) 987-4198
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    +1 (347) 987-3880
    +1 (347) 987-3880
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  3. Acai Berry emails
  4. Acai Berry address
    650 Manhattan Ave., Brooklyn, New York, 11222, United States
  5. Acai Berry social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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