GiftsnIdeas’s earns a 1.2-star rating from 0 reviews and 103 complaints, showing that the majority of gift-givers are dissatisfied with gifting experience.
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I will not pay for nothing but trouble for 3 weeks
This site is ridiculous! 3 weeks ago I placed an order, when UPS tried to deliver it I was told it was not the correct address so instead of contacting me to deal with it, they sent the shipment back. After it'd been sent back I gave them instructions to just send it to the local UPS office for pick up but no, they tried sending it to the 'wrong' address yet again, meaning it's getting bounced back to them again. I can't even count how many times I've called, e-mailed or been on the live chat to them and they never give me a straight answer. They always tell me they'll check with their 'local partner' and get back to me within the next 24 hours, ha! They don't! I even asked them to give me their local partners details and I'd contact them myself but no, they assured me they'd get back to me themsleves. Idiots! I've requested them to keep my order once it gets back to them and give me a full refund but the 'cannot guarantee' a full refund. Now unlike some of the other reviews here, my order isn't perishable, nor was it really expensive, either way, I should get my refund. I will not pay for nothing but trouble for 3 weeks. Stay away from this site, it's a scam!
customer 'service' agents barely speak english and telephone line keeps cutting out
Failure to deliver. Customer 'service' agents barely speak English and telephone line keeps cutting out. Same old lies about speaking with their 'local partner' to find out why they haven't delivered. By speaking with UPS it transpires the retailer (giftsnideas.com) voided the UPS order prior to collection.
Liars. Cheats. Scammers. Avoid at all costs.
Hi Gined,
I am sorry for not observing this website before. I am the Customer Service Manager for Giftsnideas.com. Firstly, we apologize for the inconvenience caused to you. We would like to resolve your problem.However we were not able to find your order number. We want to improve this and if your complaint still hasn't been answered to or looked at, kindly drop one more mail with your order number at our customer service id or call us at [protected], I will try my level best to fix these problems and try to ensure that the right action is taken.
We sincerely apologize once again for the troubles caused to you.
Thank you
Adam
Customer Service Manager
past mother's day my order to poland with giftsnideas.com was not delivered on time
Past Mother's Day my order to Poland with giftsnideas.com was not delivered on time. When it arrived contents were spoiled.
3 weeks ago I ordered from www.giftbasketsoverseas.com for Father's Day, a bit more expensive but the order arrived next day and worth the money paid.
Ordered a holiday gift. Was 3 weeks late and I told them dont bother. Then they delivered a package with the picture attached when I paid $100. I complained and they dodged me over and over saying they would respond but never did. After constant contacting they offered a 10% discount. Unacceptable.
Order a birthday cake for next day delivery. Cake never delivered. Don’t advertise next day delivery if you can not fulfill. Say they have 24/7 customer support. No one answer phone calls, no one responds to chat messages or emails. Do not use this services your order will never be delivered
Hi,
I have ordered choco truffles cake frok giftsnideas whose delivery date- 23rd july 2022. And the delivery location-Glasgow UK. This is to inform you all that it didnt get deliver.. Please file a complaint and refund my amount ASAP…
My order number:-[protected]
Regards,
Juhi Dubey
The gift that i sent was not delivered yet and they are not responding
You guys did the most pathetic thing...
same order spoiled twice in a year and bunch of lies
last year u guys could not deliver and even did not reimburse the money...
Are u not tired of fraud?
this year the same thing happened.
I have many friend using your website.. surely will advise them to refrain immediately
I shipped flowers for my friend's birthday which were due to arrive Friday 18th January 2019. Nothing was received and money £50 was taken.
The company is giftsnideas.com and I now wish I had read the reviews before using them. My contact email is jaygord@gmail.com. My name is Mr J Gordon.
my order number is [protected] i just want to track my order but you have such a worst customer service who isn't bothered of the customer satisfaction and they don't even provide a prompt reply . such a worst service u people have
Order for Valentine's day was delivered two days late. The website promises 'On time delivery' and 'Refund if not satisfied'.
Contacting Customer Service via Live Chat is an impossibility (scam service). Mail conversation is very slow, and no answer to the questions asked, only sweet words and apologies.
Name: Ellen Hoey
25 Hooker St
Central falls RI 02863
USA
Recipient:
Ayane Umosa
Ishikawa uruma city
Okinawa Japan
( not full address)
You should be able to locate order
It was a fruit basket to be delivered on 5/8/18
Thank you.
I ordered on your website and got confirmation with my order number [protected]. It was supposed to be delivered on June 30, 2018 but you failed to do so. And the support agents in your live chat are ignoring my messages now. I need the refund of $70 since you failed to comply.
Overview of GiftsnIdeas complaint handling
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GiftsnIdeas Contacts
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GiftsnIdeas phone numbers+1 (415) 315-9697+1 (415) 315-9697Click up if you have successfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone numberUSA+44 203 286 5896+44 203 286 5896Click up if you have successfully reached GiftsnIdeas by calling +44 203 286 5896 phone number 1 1 users reported that they have successfully reached GiftsnIdeas by calling +44 203 286 5896 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +44 203 286 5896 phone number 1 1 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +44 203 286 5896 phone numberUnited Kingdom+61 280 061 744+61 280 061 744Click up if you have successfully reached GiftsnIdeas by calling +61 280 061 744 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +61 280 061 744 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +61 280 061 744 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +61 280 061 744 phone numberAustralia+852 81 930 122+852 81 930 122Click up if you have successfully reached GiftsnIdeas by calling +852 81 930 122 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +852 81 930 122 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +852 81 930 122 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +852 81 930 122 phone numberHong Kong+91 402 373 9025+91 402 373 9025Click up if you have successfully reached GiftsnIdeas by calling +91 402 373 9025 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +91 402 373 9025 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +91 402 373 9025 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +91 402 373 9025 phone numberIndia
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GiftsnIdeas emailscustomerservice@giftsnideas.com100%Confidence score: 100%Support
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GiftsnIdeas addressPMB # 7044, 2711 Centerville Rd., Ste 112, Wilmington, Delaware, 19808, United States
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GiftsnIdeas social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all GiftsnIdeas contacts
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Stay away from this website. What i asked was not ordered like the image on the website. Also you will get some phone call from an indian which is suspicious and your order can be delayed and stay on a fraud checking state where you have to send some documents with your ID and your card
Stay away from this website. What i asked was not ordered like the image on the website. Also you will get some phone call from an indian which is suspicious and your order can be delayed and stay on a fraud checking state where you have to send some documents with your ID and your card
Order number [protected]. Attached are the images of what exactly was ordered and what was delivered.
Description says:
Gift your family and friends with one of the most premium goodies hamper. This hamper with savory gourmet popcorn, Ghirardelli Caramel Squares, seasoned almonds, toffee peanuts, Lindt truffles, chocolate covered pretzels, coconut jelly beans, and many more satisfying snacks come in this one-of-a-kind gift tower in a modern design.
Gift Includes:
Savory Gourmet Popcorn.
Ghirardelli Caramel Squares.
Seasoned Almonds.
Lindt Truffles.
Toffee Peanuts.
Marich Coconut Jelly Beans.
Chocolate Covered Pretzels.
Sour Blueberries, and more.
Features:
Six cascading tower boxes in an exclusive design.
A hand-tied satin ribbon.
Scissors included for easy opening.
Measures 14" H.
But a small basket was delivered with some items and which even does not include the following item
Ghiradelli caramel squares
Lindt truffles
Chocolate covered pretzels, has some other thing covered in chockolate but not pretzels
No sour blueberries
Now after multiple followup, I agreed for 50% refund (ideally I am entitled for 100% refund as per refund policy stating "Mismatch of the Delivered Product with description on the website."), to which 15% was already did and pending for remaining 35% refund. But I haven't received the refund yet and I am getting different responses everytime, delaying the refund.
Last Time I Order Customize Gift from www.alhafiz.com. It was a great Experience with them. I Order Customized Diary for SOmeone with Custom Pen. Quality is amazing.
This site is a joke
this site is a joke
Same trouble here! stay away!
Terrible! Gift was ordered 3 weeks ago with 1-3 days delivery confirmed. It still hasn't arrived. PLEASE avoid these guys. They crate nothing but headaches. And I agree - their customer service reps are TOTALLY incompetent! Avoid, avoid, avoid!
I placed two orders, wine and flowers. Neither of the items delivered are what was advertised on their website. They were much cheaper versions. Pictures on the left are what I ordered. Pictures on the right are what was delivered. Research shows they make a habit of "bait and switch" tactics. Cant something be done about sites like this.
I was double charged for an teddy bear order I'd placed. I contacted support immediately to be told that they only charged the card once. Very disappointing after reading all the negative reviews about this site. I will be contacting my bank to initiate a chargeback as soon as possible as I have no doubts in my mind that they will not deliver on the agreed time, if at all. Heck I'll even cancel my credit card just to be sure they don't try and re-charge it.