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CB Grocery Stores and Market Giant Eagle Complaints #22-41
Giant Eagle

Giant Eagle review: Medallia survey for free fuel perks

M
Author of the review
1:05 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Today I shopped at my local Giant Eagle #5831 & saw that my receipt had a Medallia Survey to earn free Fuel Perks. Was able to easily access the site but as I start to enter the code on my receipt I notice that the store printer has a defect and I can't read all the numbers in the code. There are spaces, but I can't tell if those are missing numbers. Did the best I could, but I had errors and wasn't able to access the survey. Very disappointing since I need the Fuel Perks. Why offer a program that isn't able to be used by all ?

Info on my receipt follows: 8/22/23 11:29am

[protected]

Enter code: Looks like -

[protected] [protected]

Desired outcome: I would like to be rewarded the Fuel Perks for attempting the survey and having this agrivation. I feel it is important to let a company know if they have a problem that needs to be addressed.

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    Aug 03, 2026
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Giant Eagle is ranked 17 among 43 companies in the Grocery Stores and Market category
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