Menu
Write a review
File a complaint
CB Grocery Stores and Market Giant Eagle 6869 Southland Dr, Cleveland, OH, 44130, US
Giant Eagle company logo
Giant Eagle
reviews & complaints
Giant Eagle company logo

Giant Eagle

6869 Southland Dr, Cleveland, OH, 44130, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
A
2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Giant Eagle - Price of my prescription doubling without my knowledge.

On August 31st, I paid $3.71 for my Citalopram Hydrobromide 10 mg. prescription consisting of 14 pills. On September 26th, when I picked up the same refill, I was charged $6.52, I asked the tech how many pills were in there, since the price was double what I paid before. She said a 28 day supply and since I went through the drive through, I didn. t see the bottle until after I had paid for it and she gave it to me, sealed in a plastic bag. I assumed she was reading the number of pills from the bottle, but when I saw the amount of pills in the bottle, there were only 14. I immediately called about this issue and was told I couldn't get a credit of $3.01 and I couldn't return this refill, even though it was still sealed in a plastic bag. I have spent thousands of dollars, over the years, for mine and my husband's medications and I don't want to have to change suppliers because of the misinformation I was given. Walmart has 30 of these pills for $4.00, but I'd prefer to stay with you, where I do the bulk of my shopping.

I can't believe the price of this medication doubled in less than a month.

Desired outcome: $a $3.01 refind in the form of a Giant Eagle gift card

Read full complaint
Hide full review