[Resolved] Getaroom — rejection of confirmrd online booking
I have a confirmed booking online via getaroom.com at radisson blu fujairah, UAE. From 19 August 2015 for 3 nights. the full amount deducted from my bank account but the reservation personal in the hotel deny my booking and forced me to pay deposit according to hotel rate till they contact the travel agency.
I spoke to travel agency, they resent confirmation email to hotel but the reservation personal still say he has to speak to them.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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