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3:49 pm EDT
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Bright Health MedIMpact - Prior authorization department

I work in a physician's office and a patient of ours, who is being treated for an inflammatory condition, is being denied the medication she has been on for the last few years. MedImpact will not review additional information showing what medication the patient has been on and instead told us they will not review again and that we have to file an appeal to...

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D
12:56 pm EDT
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Metabolic Renewal/Natural Health Spherpa - Over charged

10/24/[protected]@10:00AM: I submitted an order for a set of Body Type 7 DVD’s but before my order went through, I had to watch 3 additional videos which were Sales tactics for additional offers. 10/24/[protected]@10:28AM: I decided to send them an email immediately to CANCEL my order! By this time instead of one charge, they had double charged my credit card! Now they emailed me to delay the refund process.

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J
8:28 am EDT
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Better Help - Therapy

I purchased four sections Of therapy with better help, on 91922. I paid 180$ dollars from my chase checking account. After my month of sections was over I spoke to my therapist and told him that I would return to our meetings after three weeks or so. Then on 10/17/22 I received a charge to my Chase checking account for the amount of 180$ dollars from better...

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S
9:32 pm EDT
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Optum Health Care - Terrible voice mail system, no communication with pcp possible

For the last two weeks I have tried with no success to speak with the doctor that ordered my sleep study. He calls at inopportune time, leaves a message to “call him back.” No matter what time of the day that I call (the doctor said to try his office during lunch time), it is impossible to reach his office. I have pictures of my phone with call time...

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D
1:37 am EDT
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Discovery LA Health - They refused to pay the hospital bill

I was admitted and I was not responding to pain killers and it was an emergency, and Dr prescribed pain injection that I responded to, but they refuse to pay saying the Dr should have not prescribed it,, so my question is that what was the Dr supposed to do? Was she supposed to just watch me dire, while I pay medical aid well and they said they pay 100% when admitted, please help me to get to the bottom of this, thank you

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D
2:59 pm EDT
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ListenLively - Ostensively hearing aids

My mother Liszt her hearing aids she is 88 and lived in Fallbrook California, we were visiting and I helped her order Lively hearing aids on line it said they could be refunded within 100 days if not satisfied. We did the on line hearing test as instructed on line I paid with my credit card because hers was also lost. She received the hearing aids and tried...

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K
10:13 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Adventist Health Care White Oak - 08/22/2022

My insurance company UMR was to pay this balance. I contacted them before Hurricane IAN and told them that that it was to be covered as this was my 2nd knee surgery and I had preapproval to see my original doctor. Account number [protected] $2017.57 cheryl wallech 23195 Peachland Blvd Port Charlotte FL 33954 [protected]@comcast.net I still do not have...

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R
10:11 am EDT
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Empire United Health Care - Claims

4 months I have been dealing with a bill that should've been paid by the insurance company but instead they need documentation from the OB/GYN Drs office because they didn't like the diagnosis? The documentation was sent over May 26th while I was on a 3-way call with Dr office and Empire. Now to be told today after 5 months and now the bill is in...

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S
8:25 pm EDT
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telemed.advancedmd.com - Online counseling / therapy via telehealth

Originally, I thought my account was paid in full when I finished therapy in the beginning of August. They had billed me for an additional $39 on August 16th and when I brought it to their attention that I was no longer a patient, they refunded my money to my credit card. Then I got an email from [protected]@advancedmd.com on Mon 9/12/2022 at 10:28 AM saying...

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A
6:27 pm EDT
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Valleywise Health - Lack of medical

I'm trying to get valleywise to look into the excessive tearing of my eyes, but these doctors in this state make poor folks beg for medical care, and that's not Okay! They could do something to make it stop, but they won't. Now if I were some rich white woman, they'd do everything to help me. I had shingles, which caused the tearing, but now it's gone, and...

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G
3:54 pm EDT
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Paramedics Shop - Scam. Fraud

This medical shop claims to sell medical devices. What they do is, after they send you an invoice and you pay, they will send you a message claiming that you paid into the wrong account. And when you call to query they start arguing with you making it seem as though someone hacked into your emails and sent an invoice under their company name with wrong...

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O
8:15 am EDT
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Andor Health - Job scams

This is the second job scam I've had to deal with in the past month! I don't know how they get my info, especially my phone number, as I don't ever post my phone number online or on any job site. I keep my information as generic as possible... just for this reason! I got a text (at 4:30 AM) on 9/3/22, supposedly from Andor Health, offering me a Data Entry...

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C
1:05 pm EDT
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JSI International - Kitchen cabinets

This is absolutely the WORST company I have ever dealt with. First off, if you go through a kitchen company, they do not consider you a “customer”. It’s interesting how they can take your money and then claim they can’t give you information on your order. I ordered cabinets on 5/23/22. I was told they are 2-3 weeks out. Well June comes and goes and no...

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V
3:26 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Prescription Assistance 123 LLC - The product is prescription medication.

On 8/23/22 contacted per CVS Prescription Assistance 123 LLC for discount prescription drugs. The agent asked few questions including monthly income and after qualifying stated, I would need to have credit card on file for monthly cost on prescription of $ 59.00 per month plus $50.00 application fee. I was to fill out paperwork that would be email to me. I...

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E
9:55 am EDT
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Tree Life Services - Finish project or give me most of my money back!

On or about 8/11 I searched Angi/HomeAdvisor for a landscaper to remove old concrete border and install a new stack wall around house. Although I was given a different Company (Quality Tree Service) by HomeAdvisor, Rob Williams showed up on 8/12 representing Tree Life Services. I assumed he was connected to QTS. How else would he know to stop by? Rob...

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E
4:46 pm EDT
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Baltimore Washington Medical Center - Negligent services

Beginning Date: 09.26.2021 Description: On said date, my mother, age 78 at time, was admitted to Baltimore Washington Medical Center for dehydration and released from hospital with a bed wound the size of a tennis ball and 4 or more inches in depth. Problem/issue: - The wound from the hospital has left her bedridden to present day without the ability to...

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L
11:33 am EDT
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Active Green + Ross - Extreme over torquing of lug nut twice.

I had every intention of allowing our agreement to be the end of this matter, unfortunately Marvin had other plans. He was extremely unprofessional, insulting, degrading, and just an all around [censored]. I spoke to you because you own the shop. As far as I am/was concern you were the only one I needed to deal with, but for some reason Marvin had different idea...

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M
11:07 am EDT
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Biomat Plasma Center - Plasma donation

They are rude half of them knows what they be doing to our veins they stick it in how they want to at times and that's not ok with me at all. Some of us has Short term and long term disabilities and they should be more respectful of all human kind. The people that are giving good report are just lying about that. You actually get and investigator to sit in...

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M
5:35 pm EDT
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EviCore - Requested visits by physical therapist approved.

I have Regence MedAdvantage. They use EviCore to approve or deny preauthorizations. I was denied care after my physical therapist gave them all of the required documentation. I called Regence and they said that EviCore dealt with preauthorizations. I called Evicore and they said it was denied because it wasn't necessary, the case is closed and they will not...

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K
8:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Doctor on Demand / Included Health - Not all customer support agents are cooperative, patients blamed for their technical issues.

I am having a trouble of communicating one of their support agents, Jennifer. She sent me an official letter that stated about the coupon usage, and multiple accounts. However, I have never used any coupons on their site and the accounts created when they had a technical issue have already been deactivated. For some reason, she is attacking or lynching...

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