Menu
Write a review
File a complaint
General Electric

General Electric review: GE front load washer model #GFWSSNWW

K
Author of the review
4:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I Purchased a GE Washer and Dryer less than 2 years ago. I did not buy an extended warranty because I believe that if a product needs a warranty the company is basically saying their product is junk and you need to expect it not to last very long. Well, the company is right, they produce junk. I called both the place I bought the washer from (Home Depot), and GE looking for a repairman, Home Depot had none, GE said they are working on getting servicemen in my rural area but do not have one as of yet. Uhm...why do these companies sell a product in my area that they admit will break and you need a warranty and they will not provide service? I found a repairman on my own, Sears Appliance Repair, they came out and told me that the control panels need replaced and would cost $1200 to get the parts! I only paid $800 brand new! I called GE back and told them I want some compensation for this. They offered a partial refund towards a new washer. I would have to be crazy to purchase another GE product. I turned down the small refund. I think this company needs to be more transparent in that they are NOT THE GE I GREW UP WITH. They were bought out by a different company who does not build it in the U.S. and have a horrible service department. Beware of buying anything from this company. Not the first GE appliance I had break in less than 2 years.

Claimed loss: $800 for the washer, $139 for the service call

Desired outcome: Refund, not based on buying another junk appliance from GE

Confidential Information Hidden: This section contains confidential information visible to verified General Electric representatives only. If you are affiliated with General Electric, please claim your business to access these details.

0 comments
Add a comment
  1. General Electric Contacts

  2. General Electric phone numbers
    Click up if you have successfully reached General Electric by calling +1 (800) 626-2005 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (800) 626-2005 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (800) 626-2005 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (800) 626-2005 phone number
    Appliance Shopping
    Click up if you have successfully reached General Electric by calling +1 (877) 959-8688 phone number 1 1 users reported that they have successfully reached General Electric by calling +1 (877) 959-8688 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (877) 959-8688 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (877) 959-8688 phone number
    100%
    Confidence score
    Parts & Filters
    Click up if you have successfully reached General Electric by calling +1 (800) 432-2737 phone number 2 2 users reported that they have successfully reached General Electric by calling +1 (800) 432-2737 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (800) 432-2737 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (800) 432-2737 phone number
    100%
    Confidence score
    Service & Repair
    Click up if you have successfully reached General Electric by calling +1 (800) 435-4448 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (800) 435-4448 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (800) 435-4448 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (800) 435-4448 phone number
    Lighting Customer Service
    Click up if you have successfully reached General Electric by calling +1 (518) 385-2211 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (518) 385-2211 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (518) 385-2211 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (518) 385-2211 phone number
    GE Power
    Click up if you have successfully reached General Electric by calling +1 (215) 355-3300 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (215) 355-3300 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (215) 355-3300 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (215) 355-3300 phone number
    Water
    Click up if you have successfully reached General Electric by calling +1 (281) 448-4410 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (281) 448-4410 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (281) 448-4410 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (281) 448-4410 phone number
    Oil and Gas
    Click up if you have successfully reached General Electric by calling +1 (678) 844-6000 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (678) 844-6000 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (678) 844-6000 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (678) 844-6000 phone number
    Energy Management
    Click up if you have successfully reached General Electric by calling +1 (860) 747-7111 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (860) 747-7111 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (860) 747-7111 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (860) 747-7111 phone number
    Industrial Solutions
    Click up if you have successfully reached General Electric by calling +1 (262) 544-3011 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (262) 544-3011 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (262) 544-3011 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (262) 544-3011 phone number
    GE Healthcare
    Click up if you have successfully reached General Electric by calling +1 (877) 207-0923 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (877) 207-0923 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (877) 207-0923 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (877) 207-0923 phone number
    Small Appliances/Housewares
    Click up if you have successfully reached General Electric by calling +1 (877) 394-9775 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (877) 394-9775 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (877) 394-9775 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (877) 394-9775 phone number
    Telephones
    Click up if you have successfully reached General Electric by calling +1 (800) 654-8483 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (800) 654-8483 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (800) 654-8483 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (800) 654-8483 phone number
    Consumer Electronic Accessories
    Click up if you have successfully reached General Electric by calling +1 (800) 730-6597 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (800) 730-6597 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (800) 730-6597 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (800) 730-6597 phone number
    Cameras
    Click up if you have successfully reached General Electric by calling +1 (888) 575-8226 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (888) 575-8226 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (888) 575-8226 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (888) 575-8226 phone number
    Home Generators
    Click up if you have successfully reached General Electric by calling +1 (617) 443-3000 phone number 0 0 users reported that they have successfully reached General Electric by calling +1 (617) 443-3000 phone number Click down if you have unsuccessfully reached General Electric by calling +1 (617) 443-3000 phone number 0 0 users reported that they have UNsuccessfully reached General Electric by calling +1 (617) 443-3000 phone number
    Headquarters
    More phone numbers
  3. General Electric emails
  4. General Electric address
    3135 Easton Turnpike, Fairfield, Connecticut, 06828, United States
  5. General Electric social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2025
  7. View all General Electric contacts
General Electric Category
General Electric is ranked 5 among 323 companies in the Appliances category