The complaint has been investigated and
resolved to the customer's satisfactionResolved GearXS.com — Bad service
resolved to the customer's satisfaction
Mouse was DOA and it took two calls and 5 different people to finally determine that it was dead. They would only refund the price of the mouse and not the shipping. The return price of the mouse was more than the refund...all I can say is byer beware!! Never again if I can help it.