GDex / GD Express review: parcel delivery

I am disappointed with Gdex service especially Gdex Kuching branch. As per the system tracking, my parcel arrived on 19 July 2019 and delivery was not successful on the date and I am fine with it. On the 23 July 2019 still my delivery is not successfully delivery. Until now at 1526 hours yet my parcel not arrived.Kindly solve this matter efficiently.

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