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GDex / GD Express

GDex / GD Express review: my parcel doesn't arrive after 1 week of waiting.

6 comments
T
Author of the review
2:55 pm UTC
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Consignment no.[protected]
16/12/2016 19:37:44 pickup by courier
16/12/2016 04:00:42 outbound from hub to butterworth branch
16/12/2016 19:37:44 collection
19/12/2016 15:10:20 out for delivery from butterworth branch
21/12/2016 12:29:17 out for delivery from butterworth branch
22/12/2016 12:56:41 out for delivery from butterworth branch
17/12/2016 15:02 hold for reattempt date
19/12/2016 20:46 unable to locate
21/12/2016 20:07 unable to locate
22/12/2016 19:58 held back in office

Everyday out for delivery, everyday I do not receive my parcel. Called the hotline, complaint on fb, everyday reply that will liaise will butterworth branch to send my parcel but everyday I do not receive my parcel.

My desirable resolution is to get my parcel by today! 2016-12-23! Asap! If not please buy up my parcel it cost rm400. Can bank in to [protected].

6 comments

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Sanikgp
MY
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Jul 23, 2018 3:31 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My parcel still not arrived.. and Gdex stop updated about parcel since 17.7.208 and my parcel was stuck parit buntar station.. very disappointed.. I want my parcel resend to me as soon as possible..

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Yarshu
MY
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Oct 01, 2018 9:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My parcel still not delivered... and GDEX stop updating my parcel since 26.09.2018 and my parcel was outbound from PJY station.. Today itself they updated that my parcel inbound to OCU station.. very disappointed.. We sent parcel through GDEX due to fast delivery but normal pos also should have been delivered in this much time.. And yet still your staffs can blame us..

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lim24
MY
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Oct 25, 2018 8:45 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Yarshu

Hi, im having this issues as well, stuck at OCU petalling jaya. May i know you get your parcel already ?

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Yarshu
MY
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Oct 25, 2018 7:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Yes.. After a big conversation.. Do u get yours?

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daisytoast
Kota Kinabalu, MY
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Nov 09, 2018 8:01 am UTC
Replying to comment of Yarshu

hi! the tracking status of something i ordered suddenly go to “held back in offic” ... should i do something or it will come? :(

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Mary Chambers
Brooklyn, US
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Jun 04, 2019 2:00 am UTC

Im not really understand this i just want what's owned to me this it get to be a little to much for me im sorry but i can't do this omg