GDex / GD Express
Customer Service: Phone, Email, Contacts

GD Express is a delivery company for domestic and international markets in Malaysia and Singapore.

You can contact the company at +60 377 872 222 or +60 364 195 003 or email them at contactus@gdexpress.com

GDex is located at № 19 Jalan Tandang, Selangor Darul Ehsan, Petaling Jaya, Malaysia.

Yes, you can select the pick-up option when creating a shipment.

Some areas are out of GDex’s service which means GDex cannot pick up or deliver to these areas. You have an option to lodge in or to collect from a GDex office.

You should report the loss to GDex within 14 days of the shipment submission. You have to report to GDex within 24 hours of the delivery if there is any damage.

You can do so by contacting GDex at +60 364 195 003 or email them at mygdexadmin@gdexpress.com 

If you receive a sorry card you should call GDex to schedule your next delivery attempt once. However, often customers receive the message but do not get a sorry card. You should still contact GDex to reschedule delivery.

You should email GDEX at mygdexadmin@gdexpress.com for assistance. Any remaining myGDEX e-Wallet credits will be refunded to you.

GDEX delivers on Saturdays but not on public holidays and Sundays.

GDex has a lot of negative reviews online and satisfactory to low ratings. Customers complain about the quality of delivery and delivery times. Furthermore, they haven’t addressed any complaints on our platform therefore, we suggest being careful when dealing with this company.