Menu
GDex / GD Express
GDex / GD Express Customer Service Phone, Email, Contacts

GDex / GD Express
Customer Service: Phone, Email, Contacts

www.gdexpress.com
www.gdexpress.com

Learn how the rating is calculated

1.0 545 Reviews
Verified
The authenticity of the customer service contact information for GDex / GD Express has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

What are GDex / GD Express phone numbers?

  1. +60 377 872 222
    +60 377 872 222
    Click up if you have successfully reached GDex / GD Express by calling +60 377 872 222 phone number 83 83 users reported that they have successfully reached GDex / GD Express by calling +60 377 872 222 phone number Click up if you have UNsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number 216 216 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number
    Customer Service
  1. +60 364 195 003
    +60 364 195 003
    Click up if you have successfully reached GDex / GD Express by calling +60 364 195 003 phone number 5 5 users reported that they have successfully reached GDex / GD Express by calling +60 364 195 003 phone number Click up if you have UNsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number 38 38 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number
    CS Hotline

What is GDex / GD Express website?

www.gdexpress.com

What is GDex / GD Express's email address?

What are the social media accounts of GDex / GD Express Company?

What is GDex / GD Express address?

№ 19 Jalan Tandang, Selangor Darul Ehsan
Petaling Jaya, 46050, Malaysia

What category is GDex / GD Express related to?

GDex / GD Express is related to the Parcel Delivery Services category.
Frequently asked questions (FAQ) about GDex / GD Express
What is GDex / GD Express?

GD Express is a delivery company for domestic and international markets in Malaysia and Singapore.

How to contact GDex / GD Express?

You can contact the company at +60 377 872 222 or +60 364 195 003 or email them at contactus@gdexpress.com

GDex is located at № 19 Jalan Tandang, Selangor Darul Ehsan, Petaling Jaya, Malaysia.

Can I pick up my GDex shipments?

Yes, you can select the pick-up option when creating a shipment.

Why is "This area is not available for pick-up/delivery" when I’m creating a GDex shipment?

Some areas are out of GDex’s service which means GDex cannot pick up or deliver to these areas. You have an option to lodge in or to collect from a GDex office.

What if my GDex shipment is lost or damaged?

You should report the loss to GDex within 14 days of the shipment submission. You have to report to GDex within 24 hours of the delivery if there is any damage.

You can do so by contacting GDex at +60 364 195 003 or email them at mygdexadmin@gdexpress.com 

What does "an undelivered due to a sorry card" mean at GDex / GD Express?

If you receive a sorry card you should call GDex to schedule your next delivery attempt once. However, often customers receive the message but do not get a sorry card. You should still contact GDex to reschedule delivery.

Can I close my myGDEX account?

You should email GDEX at mygdexadmin@gdexpress.com for assistance. Any remaining myGDEX e-Wallet credits will be refunded to you.

Does GDEX deliver on the weekend?

GDEX delivers on Saturdays but not on public holidays and Sundays.

Is GDex / GD Express trustworthy?

GDex has a lot of negative reviews online and satisfactory to low ratings. Customers complain about the quality of delivery and delivery times. Furthermore, they haven’t addressed any complaints on our platform therefore, we suggest being careful when dealing with this company.

GDex / GD Express Customer Service

What are the phone numbers for GDex / GD Express?
The phone numbers for GDex / GD Express are +60 377 872 222 (Customer Service) and +60 364 195 003 (CS Hotline).
Where can I find GDex / GD Express on social media?
You can find GDex / GD Express on social media at their X (https://twitter.com/gdex_official), Facebook (https://www.facebook.com/GDEXOfficialPage/) and LinkedIn (https://www.linkedin.com/company/gd-express-sdn-bhd).
What is the address of GDex / GD Express's headquarters?
The address of GDex / GD Express's headquarters is № 19 Jalan Tandang, Selangor Darul Ehsan, Petaling Jaya, 46050, Malaysia.
What is GDex / GD Express's website?
GDex / GD Express's website is www.gdexpress.com

Overview of GDex / GD Express complaint handling

GDex / GD Express reviews first appeared on Complaints Board on Jul 20, 2015. The latest review 11 days I still can't get my parcel was posted on Jan 30, 2024. The latest complaint barang delivered tapi tak dapat pada saya was resolved on Jan 05, 2019. GDex / GD Express has an average consumer rating of 1 stars from 545 reviews. GDex / GD Express has resolved 1 complaints.

Is ComplaintsBoard.com associated with GDex / GD Express?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GDex / GD Express Customer Service. Initial GDex / GD Express complaints should be directed to their team directly. You can find contact details for GDex / GD Express above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about GDex / GD Express. Discuss the issues you have had with GDex / GD Express and work with their customer service team to find a resolution.