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GDex / GD Express Complaints & Reviews

GDex / GD Express / service

Zu
Jul 16, 2019

I received a call from GDex Puchong telling me that they couldn't locate my address. The person on the other end decided to pass the phone to the driver so that i could provide more info but he was talking to me rudely on how he couldn't find the house and said that he called me many time...

GDex / GD Express / non delivery after receiving sms

Jo
Jul 13, 2019

I received an SMS from GDEX on Saturday 13th.July 10.15am stating that they will deliver my parcel TODAY. I changed plans to stay home so that we can collect the parcel. BUT the parcel did not arrive. If GDEX can send an SMS to inform us of delivery DAY, they should have the courtesy to...

GDex / GD Express / suspended account without any notice

As
Jul 11, 2019

I do not owe you any outstanding amount and you suspended the account without any notice. There are no reason given, and the service provided by your credit department is ridiculous unacceptable. They are very arrogant to deal with. Seems like they do not care about this case. On the other...

GDex / GD Express / poor service

Ga
Jul 03, 2019

I've placed an order in lazada. The parcel was sent by the seller, but it was wrongly delivered to collection centre by Gdex despite the address and pin code was clearly stated. upon contacting, i was told, they will arrange to re-deliver the parcel. But end up, the parcel wa...

GDex / GD Express / rider gdex langgar lari

Sh
Jul 03, 2019

Salam sejahtera, Pada 2 July 2019, di Jalan Palas 1, Taman Sri Pulai, Johor Bahru. sebuah motorsikal berwarna hitam, yg juga rider dari Gdex seperti tertera di baju dan beg rider tersebut telah melanggar motor saya di hadapan rumah saya, lalu pergi. Saya disini tidak membuat tuntutan, tetapi...

GDex / GD Express / driver sangat kurang ajar

Af
Jul 02, 2019

Driver call tanya samaada saya ada dirumah atau tidak, dan sy jawab sy keluar, boleh tinggal di dlm pagar atau jumpa sy berdekatan dgn rumah.Driver cakap nanti dia bagitahu balik..Tiba2 dia call saya semula, tinggi suara dan menengking saya dengan perkataan "lu jgn main2, sy sudah sampai...

GDex / GD Express / my package has not arrived

Ni
Jul 01, 2019

its been out for delivery since thursday 27/6 and has not arrived until now.i hope you can please check it out where the package is right now so i can wait in calm or pick it up as soon as i can before the item sent back to zalora.as i know i did not send the item to the post office and i...

GDex / GD Express / delivery

Xx
Jun 28, 2019

The staff called me saying I need to take the parcel at the center here in Kluang saying that they don't know my address and they couldn't find it. This is ridiculous because I received parcels from gdex here quite multiple times. It's your job to find the address so you have no excuse...

GDex / GD Express / poor service

Si
Jun 26, 2019

Poor service ! I very disappointed on your company services, before send out my goods, your customer service will keep update information for me, but after I make payment and sent out my goods, service is totally different, now my goods on hold by Guang Zhou custom, I email your customer...

GDex / GD Express / poor service

Al
Jun 26, 2019

I received sms that my parcel will arrive on 25/6, so I called GDex and the driver told me will arrive around 4pm-5pm but I waited till almost 5pm and GDex still not arrive yet. Finally I managed to call the driver and we make a deal to wait at somewhere so that I can pick up my parcel...

GDex / GD Express / postage

Mr
Jun 22, 2019

So barang yang saya order dari Lazada tak sampai lagi.Barang tu stuck 2 hari dekat pejabat pos entah kenapa maybe sebab busy barag banyak lagi ok.But bila hari sabtu 22/06/2019...barang tu out for delivery waktu pagi but bila petang barang tu FAILED untuk hantar attempt failed katanya.BUT...

GDex / GD Express / kiriman buah kepada pembeli dari perlis ke kajang lewat sampai

Nu
Jun 18, 2019

Saya menggunakan service gdex Perlis (tracking number MY66001066031) untuk menghantar buah harum manis kepada pembeli di Taman Sutera, Kajang Selangor pada 17/6/19 ...Dari Gdex tracking buah yang saya hantar itu keluar dari Gdex Perlis pada 17/6/19 jam 19:16:48 petang... Transit ke Gdex...

GDex / GD Express / did not receive parcel

Al
Jun 18, 2019

worse experience. 12th June, delivery person drop the collect parcel card in my mailbox because I were working not at home to collect it. so next day (13th June), I rush to GDEX subang jaya to collect my parcel before I outstation, GDEX office person told me my parcel is out for delivery =...

GDex / GD Express / delivery

W2
Jun 13, 2019

Dear Sir/Madam, Reference to tracking number GAM004590544. I wish to file a complain against your delivery guy of mobile number 017 320 6239. Yesterday (13.6.19) at around 2.55pm I received a call in my sleep (after suffering from jet lag on returning from Europe). The caller, of...

GDex / GD Express / pemandu penghantar barang kurang sopan

Sp
Jun 12, 2019

Saya sebagai pelanggan yang menerima barangan dari perkhidmatan syarikat ini berasa amat kecewa dengan sikap pemandu yang menghantar barangan ke pejabat saya.Perkhidmatan ini saya bayar dan bukan nya percuma.Jadi tugas penghantar barang adalah menghantar barang dan bukan nya sebagai tukang...

GDex / GD Express / gam004499395

La
Jun 12, 2019

saya ada order barang kenapa belum sampai lagi ni...apa lah service gdex ni x follow up dgn customer nie...saya order barang utk anak buah saya nie nak bagi suspend ttpi pasal gdex x follow up saya xtahu nak cakap apa ni...please anta secepat mungkin gdex kalau saya tahu memang saya yang...

GDex / GD Express / parcel not delivered gam004397732

Yu
Jun 03, 2019

This item was posted by seller on the 27th /5 but god knows whatever the reason, the item still hasn't delivered until today 3/6. I've called the customer service few times and the answers are very upsetting. I even received a call from klang utama gdex, and the staff was very rude and...

GDex / GD Express / gdex delivery

Sy
Jun 02, 2019

This is my second time Gdex Merlimau Melaka unable to deliver my items as they cant locate the location. Got msg on wednesday mention will deliver my item, but waiting for the whole day.. Nothing.. Then i got call from gdex on thursday ask me to pickup at their office, i ask them to...

GDex / GD Express / parcel didn’t arrive

Sy
May 31, 2019

tracking my parcel and it stated ‘inbound to rompin station' and haven't move at all for 2 days. I wonder for how long it should take to arrive to rompin and eventually arrive in endau. This is not a good delivery service provider and this business should be more efficient. The company can...

Gdex Skudai / late of delivery

As
May 28, 2019

Dear Gdex, I check e tracking "Undelivered due to Sorry Card", i dont received any card. What happening here? No one from skudai office or delivery guy call me. I been waiting the parts i order from lazada since yesterday and it cost me lost a repair job. Any problem finding my...

GDex / GD Express / barang tak sampai sampai

Ha
May 28, 2019

Ini aduan tentang penghantaran barang gdex di teluk intan ke kawasan bagan datuk. 1. janji tinggal janji 2. beri alasan yg tak boleh diterima 3. bertangguh sehingga perlu didesak Gdex teluk intan buat temu janjimelalui fon untuk pick up barang yg ingin dipulangkan semula ke cj wowshop. tapi...

GDex / GD Express / delivery man blocked me!

Jo
May 23, 2019

Hi, my tracking number: MY30074269031. delivery man's phone: 0122004213 I missed the call from delivery man, but I called back within 3 minutes because I urgently need this parcel, and wonder if he can turn back or where is his location so I can drive to meet him. After attempting for...

GDex / GD Express / kurier anda penipu

Sh
May 23, 2019

No tracking #GAM004301907 No telefon kurier anda 0123393475 Call tak sempat jawab, tapi mesej dapat nak hantar hari ni, saya call balik dia cakap tadi mandi tak sempat angkat call, terus dia cakap dah luar kawasan, saya kata hantar juga lah hari ni, mana boleh nak sahkan orang tu ada kat...

GDex / GD Express / gdex service in melaka

Je
May 22, 2019

The parcel was sent out on 21 May morning and should be arriving on the same day, however it was sent back to the office in the evening and showed the status of "undelivered due to held back in office". The next morning the parcel was out for delivery again but it didn't reach the...

GDex / GD Express / gdex service

Mz
May 22, 2019

GDEX Tracking no: MY70003796184 Aramex Tracking No 32257816441 My complaint is my parcel delivered late. I bought from Sephora Online they are using Aramex delivery service. Ive tracked my parcel from aramex tracking apps showed the delivery attempted on May 15th 2019 (with driver ->...

GDex / GD Express / service

Hf
May 22, 2019

Tracking no : GAC510074042. I didnt received my parcel since gdex jerteh call me and ask to self pick up at other place. If you re not going to deliver at my house, why do this service! Stated there attempt delivery failed but didnt even call or come to my house. I doubt gdex here didnt...

GDex / GD Express / parcel delivery

Sh
May 18, 2019

I bought something on Lazada. And it's not the first time. And I doubt it will be the last. I stay at the apartment, the delivery guy refused send the parcel to the door. I applied and the guard permit him and even asked him to deliver to the door. And still refuses, while my mum with...

GDex / GD Express / unethical behaviour

An
May 17, 2019

17 may 2019 1557lt dear gdex, i would like to complaint about you delivery staff behaviour. I do not get his name but his phone number is 0192687395. Hopefully you could trace with that number if not then take my shipment number:my40165450088 delivery is in nilai. He ask me to go down and...

GDEX / fail to deliver package / parcel.

No
May 17, 2019

I bought health on line through Lazada. The parcel was shipped by the vendor from Ipoh on 10/5/19 n received by Gdex Melaka on 11/5.The parcel alleged to be out for delivery on 13 & 14/5/19 but the Gdex deliveryman fail to deliver the parcel to my address. For ur info. my house is about 8...

GDex / GD Express / services

So
May 14, 2019

Status update stated "Undelivered due to Refuse to Accept - Consignee Not In, " but I haven't see any delivery personnel. I'm waiting all day. No one is calling me to pick up my parcel. I'm almost sure their guys simply update the status for their own reason. I am very unsatisfied with the...

GDex / GD Express / delivery

Na
May 13, 2019

I'm so unsatisfied on your delivery service handle by pasir gudang branch. Stated in tracking, "out for delivery" since 1100hrs. After waited until 1730hrs, I called +6072668006 and there is an indian guys answered, he told me delivery until 1800hrs. Then I told my wife to wait until...

GDex / GD Express / product from china

Gi
May 07, 2019

Please GDEX, how many times clients had complaint to you regarding the Lordy driver behavior. How gdex handle the situation and how gdex update the client. Please take it seriously on the potty driver problem. They don't do calling to customer but they claim they did it. This seriously...

GDex / GD Express / gdex delivery_belian barang dari lazada (gdex cawangan paka, dungun, terengganu)

Ed
May 05, 2019

Berkenaan penghantaran barang dari GDEX CAWANGAN PAKA ke tempat saya di KETENGAH JAYA, PAKA. Pada 05.05.2019 lori GDEX hanya datang 1 kali seminggu ke kampung saya untuk penghantaran barang. masalahnya... lori berkenaan hanya tunggu di perhentian bas dan akan telefon pelanggan untuk...

GDex / GD Express / unethical behaviour

Mi
May 04, 2019

Pls I learnt this company behaviour is bad, parcel was sent to them since 30th of April nd it's to be delivered may 2nd, buh is it dat they can't deliver nd collect their money at doorstep, must the charges complete before they move...d person bringing the percel yesterday turned back coz...

GDex / GD Express / purchase item from lazada

Ma
May 04, 2019

Saya Noor wan massuti nak buat aduan berkenaan pemandu lori GDEX EXPRESS. Barang pesanan dari LAZADA sepatutnya sampai kepada saya hari ni 04 MAY 2019...Tapi malangnya barang tak sampai dan penghantar barang iaitu GDEX EXPRESS telah memberitahu LAZADA yang mereka telah datang ke rumah saya...

GDex / GD Express / delivery service

Hi
May 04, 2019

CN: GAM004031981 I received SMS about delivery for today. Since I'm not at home, so I called Gdex for reschedule and confirmed with Gdex to send on next Tuesday. But I still received call saying that delivery is at my doorstep now. I told them I'm not at home and asked them to send again on...

GDex / GD Express / the courier man

So
May 03, 2019

The courier is so rude. When i was going to took the parcel at his hand, he just throwed it at me. Luckily i manage to catch my parcel. I was shook. He should learn some manners. Then, he should learn how to speak nicely. I even said thank you despite his rude attitude but he said "I've...

GDex / GD Express / aduan berkenaan pemandu lori gdex

Di
May 02, 2019

Hi, Saya Noor Diha Nordin nak buat aduan berkenaan pemandu lori GDEX EXPRESS. Pemandu tersebut memandu dalam keadaan yang sangat laju dan bahaya hampir melanggar kereta saya yang berada di hadapan. Kejadian berlaku sebelum tol juru dalam jarak 50 meter ke tol. Sekitar jam 6.30 am...

GDex / GD Express / delivery man/rider

Pu
May 01, 2019

You have the worst delivery guy ever. On 30/04/2019, your delivery guy simply put my parcel gam003967328 into the company mailbox without even bother to inform me that he left my purchased items there. This is not normal stamp post, this is my belonging. My address clearly showed level 2...

GDex / GD Express / service of tracking number my30087840267

Ju
Apr 29, 2019

I would like to launch a complain for 1 of your employer from Hq side PIC name Miss Mira for in charge tracking number: MY30087840267 This shipment had been redirect 2 times due to unable call receiver while in consignment note there stated 2 number for they reach receiver. The last...