Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Furniture Stores Gardner-White Furniture Complaints #2-21
Gardner-White Furniture

Gardner-White Furniture review: Service

E
Author of the review
5:33 pm UTC

Absolutely horrible customer service from customer service. I have purchased an entire bedroom set without any issue but furniture is a different story. We purchased the Liam set over 6k first couch arrived broke now you wait for a tech to come look at it and go yup its broke wait a few for days for a new couch. 2nd couch arrives it's bowing out armrest are blown out because there is no hinge or anything for support material is stretched. Gardner White so kindly offered to swap it out for another set but let's charge a 25% restocking fee. I get this if we simply didn't like the furniture or it didn't fit or we broke it, but this is a quality and craftsmanship of a product they sell and will NOT BACK UP! So if you want furniture that won't hold up even as good as IKEA you are in the right place. They said there plan with returned furniture is to put it out on the floor as a sample and sell it as a floor model. Always comforting to know the floor pieces might have been sat in by who knows who and or what was done on these pieces before they sell them to you with no warranty. Good luck everyone who decides to use them.

Desired outcome: Replace with something else or money back with no restocking fee

Keywords:
armrest bedroom set couch customer service furniture material quality restocking fee support tech
More
Send message
Copy link
Report
0 comments
Add a comment

More Gardner-White Furniture reviews & complaints

Gardner-White Furniture - liars at gardner white! 23
Gardner-White Furniture - don't buy a tv package - scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gardner-White Furniture - denied sofa repair over hidden move clause 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gardner-White Furniture - don't buy from gardner white! 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gardner-White Furniture - extremely rude and unprofessional, definitely not worth the hassle! 12
Gardner-White Furniture - Mattress: company never disclosed reprocessing/ restock fees 1
Gardner-White Furniture - Furniture
Gardner-White Furniture - bedroom set
Gardner-White Furniture - Bad customer service
Gardner-White Furniture - comenity bank 1
View all Gardner-White Furniture reviews and complaints

  1. Gardner-White Furniture Contacts

  2. Gardner-White Furniture phone numbers
    +1 (810) 229-1754
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (810) 229-1754 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (810) 229-1754 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (810) 229-1754 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (810) 229-1754 phone number
    Brighton, MI
    +1 (734) 844-3190
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (734) 844-3190 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (734) 844-3190 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (734) 844-3190 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (734) 844-3190 phone number
    Canton, MI
    +1 (586) 566-2610
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (586) 566-2610 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (586) 566-2610 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (586) 566-2610 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (586) 566-2610 phone number
    Macomb Township, MI
    +1 (248) 481-2106
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (248) 481-2106 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (248) 481-2106 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2106 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2106 phone number
    Novi, MI
    +1 (248) 357-1380
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (248) 357-1380 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (248) 357-1380 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (248) 357-1380 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (248) 357-1380 phone number
    Southfield, MI
    +1 (313) 295-1820
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (313) 295-1820 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (313) 295-1820 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (313) 295-1820 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (313) 295-1820 phone number
    Taylor, MI
    +1 (586) 826-8300
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (586) 826-8300 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (586) 826-8300 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (586) 826-8300 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (586) 826-8300 phone number
    Warren, MI
    +1 (586) 776-8860
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (586) 776-8860 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (586) 776-8860 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (586) 776-8860 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (586) 776-8860 phone number
    Warren, MI
    +1 (248) 674-8990
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (248) 674-8990 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (248) 674-8990 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (248) 674-8990 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (248) 674-8990 phone number
    Waterford, MI
    +1 (586) 774-8853
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (586) 774-8853 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (586) 774-8853 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (586) 774-8853 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (586) 774-8853 phone number
    Main Line/Corporate Office
    +1 (248) 481-2200
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (248) 481-2200 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (248) 481-2200 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2200 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2200 phone number
    Customer Care
    +1 (248) 481-2108
    Click up if you have successfully reached Gardner-White Furniture by calling +1 (248) 481-2108 phone number 0 0 users reported that they have successfully reached Gardner-White Furniture by calling +1 (248) 481-2108 phone number Click down if you have unsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2108 phone number 0 0 users reported that they have UNsuccessfully reached Gardner-White Furniture by calling +1 (248) 481-2108 phone number
    Warehouse
    More phone numbers
  3. Gardner-White Furniture emails
  4. Gardner-White Furniture address
    4445 N Atlantic Blvd, Auburn Hills, Michigan, 48326, United States
  5. Gardner-White Furniture social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2026
  7. View all Gardner-White Furniture contacts
Gardner-White Furniture Category
Gardner-White Furniture is ranked 97 among 291 companies in the Furniture Stores category
#95 Furniture 123 Furniture 123 #96 Dufresne Furniture Co. Ottawa Dufresne Furniture Co. Ottawa #97 Gardner-White Furniture Gardner-White Furniture #98 Mathis Brothers Furniture Mathis Brothers Furniture #99 Home Town Home Town
Gardner-White Furniture Alternatives
Pruitt's Fine Furniture 5 reviews Dean Bosler's Furniture Showroom 1 review Bob's Discount Furniture 510 reviews Kittle's Home Furnishings Center 5 reviews Lane Home Furniture 144 reviews