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CB Furniture Stores Gardner-White Furniture Complaints #62-81
Gardner-White Furniture

Gardner-White Furniture review: Bad customer service

D
Author of the review
9:11 pm UTC

Ordered couch, chair, end table, cocktail and love seat. When deliver came there was no love seat asked where it was, delivery people said to call store. Later when to store they told them it was on back order. When the furniture was bought in store they never told us. When calling corporate tried to get a full refund but was told had to pay 25% restock fee which is really horrible. My parents were lied to because they speak broken English and elderly. Also wanted to get floor sample was told no. That's bad customer service. I believe was lied to, and in the end they hung up on me. bought on 03/23/21. delivered on 03/26/21. through out the years always had some kind of problems with Gardner white.

Desired outcome: just want a full refund.

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  1. Gardner-White Furniture Contacts

  2. Gardner-White Furniture phone numbers
    +1 (810) 229-1754
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    Waterford, MI
    +1 (586) 774-8853
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    Main Line/Corporate Office
    +1 (248) 481-2200
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    Customer Care
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  4. Gardner-White Furniture address
    4445 N Atlantic Blvd, Auburn Hills, Michigan, 48326, United States
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Gardner-White Furniture Category
Gardner-White Furniture is ranked 97 among 291 companies in the Furniture Stores category
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