Home Town Customer Service Contacts
Outer Ring Road, Marathahalli Colony
India - 560037
Ref. S.O. No. [protected] dated 01-01-14. We placed an order for a Modular Kitchen on Home Town, New Town...
“A happy Customer might tell a friend but an unhappy one will tell the world” This completely depends on the...
We have purchased on 11/o5/2011 the tiles for our house, Home Town, Rajarhat Kolkata assured us that they will deliver the same within 4 working days as per their commitements we have removed all the marbles from the flooring but they did not turned up till 20th May 2011, we are suffering from lot dust and bust here and there.
we are very unhappy with Hometown services and support as well their delivery boy behaviour, they are very - 2 rude
Purchased a wash basin(DE-8049-Glass Basin, Code [protected]) on 02.11.2009.<br />
After ionstallation, the article was found damaged/deffective. The complaint was lodged over Telephone to Mr Bijay at Mble no.[protected]. Next a fitter was sent for inspection, He submitted his report confirming the deffect as conveyed by Mr. Bijay. He assured for replacement depending on the availability, but it was requested that the design feature of the Basin itself is considered to be faulty, the replacement with a same designed article will invite repeated complaints making unnecessary hassle and anoyance for both saler and consummer, hence to REPLACE with a basin of OTHER MODEL.<br />
It is requested for a satisfactory redressal.
I had purchased a cabinet from Home Town on 30/09/09 and was assured that it would be assembled within 48hr...
I have purchased a mattress through order no [protected] on 14th jan 2009 from bangalore Marathalli hometown showroom. Item was delivered at10 pm on 4th feb 09.
Next day I observed that mattress is having stitches broken at few places. I contacted marathalli office and requested to cancel the order. The manager told me that he will raise a request for the item to pickup. After 10 days i.e on 13th of feb 2009, item has been picked up from my house. After item pickup, I again contacted the manager and he told me that when he gets confirmation from ware-house he will issue me a credit note.
Today is 3rd march 09 and item confirmation from ware-house is not recieved by the manager. When ever I call the manager, he used to say that he has yet not recieved the confirmation from the ware-house, he will contact them and he will call me back in 15 mins. But he never come back to me.
Pls suggest what can I do to get my money back.