I ordered a new mattress and box spring which came with a free 32-inch TV. I also ordered a new rocker recliner chair. They said they would pay the sales tax, they didn't. The mattress was back ordered. It wasn't until I called to see about switching to a different mattress that was in stock that I learned it was in the warehouse. It was delivered on Dec. 18th. I didn't get the code for the free TV. The recliner chair has been pushed back every month now until end of February. Meantime I keep getting text messages and emails about buying a product and receiving a free recliner. Also emails that my gardner white card is ready for payment! Nothing like paying for something I haven't received yet. Really disappointed in the service! Because of Covid and health issues I do not want to go into the store. All this was done online.
Desired outcome: I want another chair or cancel the chair and take it off my bill. I want the Tax taken off my bill, and I want my Free TV.