G2G

I have to say, I had a pretty bad experience with G2G. I had been selling on their platform for almost a year and had over 1000 satisfied customers. But then, out of nowhere, they suspended my account. Apparently, the game accounts I was selling were not allowed on their market. But here's the thing - it was never specified in their ToS or seller guidelines. I was pretty frustrated, to say the least.

So, I reached out to their support team to try and sort things out. But after a few hours of back and forth, they just stopped responding altogether. And to make matters worse, I had over $500 in my balance on G2G that I couldn't withdraw. It felt like they had just stolen my money and disappeared.

Now, I'm not saying that G2G is a terrible platform. I know that there are plenty of people who have had positive experiences with them. But for me, this whole ordeal left a bad taste in my mouth. It just didn't feel fair that they could suspend my account and take my money without any warning or explanation.

If you do decide to use G2G, my advice would be to read their ToS very carefully. It seems like they can suspend your seller's account for pretty much any reason, even if it's not specified in their guidelines. So, just be aware of that before you start selling on their platform.

Yes, this is the second review, back-to-back.

Received incorrect login info. I tried contacted seller but no response. Contacted Customer Service in order to get my money back, but they told me to contact the seller and no further investigation will be done...?

See screenshot for more details/proof

Escalated Purchase Order [protected]

Ticket ID: 2492852

Bought an account with Platinum ranked but I received a Silver ranked account. A silver account cost $5 while a Platinum account cost ~$10. I escalated to G2G Support and for some reason they told me to refer to their refund policy. https://support.g2g.com/support/solutions/articles/5000804285-refund-policy. Section #1.2 of Refund Policy said: 1.2 Product received by the buyer does not match product description. Product description obviously said

I submitted a follow-up asked G2G why Section #1.2 isn't applied to my case, and wasn't able to get a response.

I woke up on 5-10 to find that you have made over 20 transactions on my debit account without my knowledge and authorization totaling over $720.00. I am now getting my lawyer involved as well as the authorities. I have never purchased anything from you, nor have I heard of you until now. I have tried waiting for the card company to investigate, but I am being charged fees from my landlord of $10.00 per day until the rent is paid in full. I do not have the money until I get paid again. That was my disability check you took

Hello, I have been actively selling on g2g since 2021. But after this incident, I learned that I need to focus on different websites. I delivered a 2022 registered account to the buyer and it was banned 5 days after receiving the account. g2g held me responsible and refunded the money... However, I presented all the proofs that I delivered. Obviously not given enough attention to review. I'm at a loss of $365 and I don't plan on going back until this loss is covered.

I recently purchased something on G2G, and was made aware AFTER I was charged that I needed to upload a picture of my government ID. I am not comfortable doing so, so I wish to cancel the order. After issuing a refund, it still has not been accepted. This is also some "requirement" they have to do, but I have never needed to upload an ID when I bought something online. This does not make sense whatsoever.

Dear G2G Support Team,

I hope this email finds you well. I am writing to express my deep dissatisfaction with the recent purchase I made on your platform under Order ID [protected]. Unfortunately, the seller failed to deliver the account properly, and I am extremely disappointed with the outcome of my case, which was closed without a proper investigation.

To provide you with some context, I purchased an account through your platform from the seller associated with Order ID [protected]. The account was advertised as fully functional and meeting the specified requirements. However, upon receiving the account details and attempting to access it, I encountered numerous issues that rendered the account practically unusable.

Despite promptly reaching out to your support team to report the problem and requesting a resolution, the case was closed without a thorough investigation. This hasty closure without proper consideration of the evidence and the seller's failure to meet the agreed-upon conditions has left me feeling disregarded as a customer.

I would like to emphasize that I have been a loyal customer of G2G for a significant period and have had positive experiences in the past. However, this recent incident has left me with serious concerns about the level of service and support provided. I believe in your platform's commitment to customer satisfaction, and I kindly request that you rectify this situation by taking the following actions:

1. Reopen the case associated with Order ID [protected] and thoroughly investigate the issue I have raised regarding the incomplete and unusable account provided by the seller.

2. Engage in a fair and unbiased assessment of the evidence presented, including any relevant communication between me and the seller, to ensure a just resolution.

3. Refund the full amount I paid for the account as a gesture of goodwill and to compensate for the inconvenience, disappointment, and time wasted in this matter.

I trust that you will take my concerns seriously and act promptly to address this issue. I value the reputation and integrity of your platform and believe that by resolving this matter satisfactorily, you will demonstrate your commitment to customer satisfaction and uphold the high standards that have made G2G a trusted marketplace.

Please acknowledge the receipt of this email and provide me with an update on the progress of my request within 24 Hours. I look forward to your prompt attention to this matter and a swift resolution.

Thank you for your understanding and cooperation. I am hopeful that G2G will take the necessary steps to rectify this situation and restore my faith in your platform

Attaching all evidence below

Thank You

Pratik Bose

I'm solo seller, I got some problems with g2g when I sold an account in league of legends grandmaster 04/23

at first I gave all info to the costumer (login, password, full info account and email with all). I gave the email without recovery email and without phone number following the g2g rules.

So, the costumer playd a lot of games and didnt change the account to his email or some, he is off 7 days already.

G2g block my withdraw because costumer didnt change the email. So, resume:costumer got mine account and I lost both (money and the account).

I'm really sad cuz its my work, i'm from brazil and I sell account for living and i'm trying all. Tried to tall with the Arthur1999 and no support

I'm a new seller at website www.g2g.com, I did transaction with someone in the platform.. And was uploaded screenshot very clearly after the transaction. But, the buyer tried to foolish me.. He asked for video proof, even he did traded with me in the game directly use his character name based on his order in g2g website.. And the buyer said he just a reseller, who traded with me in game is not him but his friend.. And his buyer want a video proof from me that I was delivered the game currency. Ofc, I don't have because all this time I did traded with real buyer not reseller like him, they never asked me about video proof just screenshot is enough. I was reported about this scam buyer to g2g support.. But, seem g2g supported this scammer.. They cancelled my order easily.. Without any serious investigation about this scam buyer.

This website has disabled my sales account for no reason. First, saying that your account has been deactivated due to the delay in account delivery. In the event that my account was not sold at all and fake emails were sent to us for fraud. I emailed several times to be told that they are scammers. They do not follow up at all. After realizing that my account has not been sold at all, they give an incomplete answer without any reason or proof and say that we have given your answer. Are they really scammers? I wonder what kind of response and support this is. These completely destroy the rights of users . they was angry me really

my g2g email:

[protected]@gmail.com

So I bought an account on G2G that was sold with full email access but was reclaimed back as I mentioned in the title after one month so now I don't have access to the account anymore! The email still works but the account was reclaimed via epic games support I guess and the email is changed so there is no way of getting the account back and the support firstly said they can't do anything which is [censored] because this can't be more obvious that the seller or original owner reclaimed the account. Ticket ID: 2328566 marked as solved but it's not solved because I lost my money now and access to the account.

Hello! my Account ID is Chrom94.

I have sell a account, but I cannot withdraw my money. I sent documents, water and electricity bill. But each time I received an answer that the documents do not meet the requirements. When asked what exactly the problem is and how to solve it, unfortunately, each time I received template answers from the bot that do not help at all. Please review the documents. If something is wrong with them, tell me how to fix it.

It has been more than 2 months since I sold the account and the problem has not been resolved.

2 - March - 2023

I placed an order over which there was a mistake in terms of quantity value, which I addressed to the Seller, with screenshots proving that a mistake must have occurred, because at the list price, the qty did not match the amount I had paid. The Seller flat out demanded the transaction to go through anyway, which I denied and offered to cancel and resubmit so the correct amount would be delivered.

The Seller than jacked the prices, which I have screenshots to prove. When confronted with this the seller went offline and stopped responding.

I placed a ticket with support that completely ignored my screenshots and text and answered with a boiler plate regarding delivery delays, and that I could cancel the order and place with another. So, anyway, I did. Now it says the seller must accept the cancellation, which he/she is not going to do, or I must wait 48hours to get my money back. Worst part is that I contested this support and they simply doubled down, saying I must wait for the seller, and closed all my tickets.

Basically, this company is withholding my money, for no reason, refusing to communicate, and I even wanted the money back in store currency... Absolutely HORRIBLE service. NEVER. AGAIN.

My account on Lost ark got hard scammed. my gold (260k and all my level 7 gems) on my berserk got stolen. he exchange on the gamepal date all my gold to crystal. now he dont answer. Goldenhands said he cant help me so a friend is helping me (Cadisz) i buy brelshaza G1-G4 and after a while he wrote he did Gate 1-2. but cant find a group anymore. but i bought today a new gamepal and the new seller said on my account never brelshaza g1-g2 did. so i checked and saw all my stuff went away.

Cadisz and GoldenHands are big scammers

g2g . very dissapointed g2g service rn. bot support contact. every make a ticket they always response template useless information. and rn my biggest issues lot of cancelation and late payment time withdraw . especially when near weekend. they can cancel without any reason. u know "time is money"is? im so disaspointed ur web support so useless too noone response someone complaint. email support also useless too just sending useless information template. i aplready pay ur tax i just need my right as seller. hope G2G read this cuz i do some email they just received by their bots lol

Hello

On 30 January 2023 a person wants to buy 150k fifa 23 coins from me. We discussed everything than when i delivered the required amount of coins to him, i went to see the active orders and nothing was there,maybe he canceled the order or didn't even place an order. than, i told him to place an order so i can fill the required amount so he confirms it however he didn't reply to me.

İ have proof of our conversation and the delivered amount as planned.

Recently, i sold an account on g2g and got 22.50 euros, however i cannot withdraw them in any way possible, because apparently the address i have put does not match my ID one, i changed it and still this, they wanted a statement from a bank or a bill, which i provided, but still no, funny thing is all the support i get is just bots replying to me that the proof of address is fake and they keep resolving my tickets, i am deeply disappointed and annoyed by the g2g support when i literally want to use the balance in their site, i never thought it would be so difficult and annoying to withdraw 20 euros

After attempting to purchase currency via their site, I waited well over an hour only to realize there is a indepth verification process. I requested a refund, no biggie.

A week after, I decided to do the verification process and it went thru with no problems. Never tried to purchase currency that day tho.

Leading to today, I attempted to purchase currency on their site to only get hit with "verify now" when I tried to use multiple payment methods, each failed the verification process.

I recently bought an in game top-up and I didn't get past the verification process. I cancelled the order few days ago and I still didn't receive my refund. I mailed [protected]@g2g.com asking about the refund but they didn't provide any specific information. They say that the ticket has been resolved but I still didn't receive my money. Account id-[protected] purchase made on 21 dec 2022. Seller- Bless_Store offer id-#[protected] (I couldn't find the order Id since I cancelled the order almost 3 weeks ago)

Transaction info:

ORDER № [protected]

Nov 23, 2022, 12:02:07 AM

Seller/ Scammer:

https://www.g2g.com/Shiroe2k

The G2G seller reclaimed the account after 14 days of protection had passed. I complained, but g2g refused to entertain me, saying as the 14 days of protection were over they can't do anything.

The scammer came into my dm's and confessed to scamming, and said that g2g had the money frozen and I can it back from them. I sent them all the screenshots and messages but no response was given.

The only possibility is that they want the money for themselves. What is happening here?

I am attaching the evidence.