CB Airlines and Air Travel Frontier Airlines Complaints #162-181

Frontier Airlines Reviews and Complaints

Frontier Airlines review: Airline credit

Shakeeta Little of Garner, US

Oct 26, 2020 12:00 pm UTC

Verified customer

In March of 2020 I booked flights with frontier for myself and my 3 children due to corona virus the flights were cancelled. I was able to use a flight credit for June 4-6, 2020 flight confirmation R8RTTP. This flight was also cancelled so I rebook for August 14-16 flight confirmation Y9HC8M. This flight was also cancelled. I was informed by email in July that I would be able to get a refund. However when I called to question why my refund was not credit back to my account I was told my flight was not eligible for refund only flight credit. I tried booking a flight today and was told there was no credit available due to the flight credit expiring. I was never informed of expiration date. I am a single mom of 3 kids one who happens to be disable I cannot afford to just give Frontier Airlines $352.00. I need a refund or my credit. The supervisor I spoke to about this situation was very rude and did not provide me any help in this situation.

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Frontier Airlines Contacts

Frontier Airlines phone numbers

+1 (801) 401-9000

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Customer Service

+1 (720) 374-4200

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Head Office

+1 (866) 807-7258

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Travel Insurance

+1 (631) 681-1700

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+1 (720) 374-4560

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Media Contact

+1 (720) 798-5886

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Corporate Communications

+1 (720) 374-4505

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Aircraft Maintenance

More phone numbers

Frontier Airlines emails

corpcomm@flyfrontier.com

90%
Confidence score: 90%

Frontier Airlines address

PO Box 492085, Denver, Colorado, 80249, United States

Frontier Airlines social media
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