DormCo’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of college students are dissatisfied with dorm essentials.
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slow expedited shipping...
I ordered a Mega Spin Dryer, product code (if it's so important): LAU-ALT-127V60HZ and paid for an expedited delivery as I wanted to get the dryer as fast as possible.
It arrived. Three weeks after I placed my order. Can't say anything about its quality because I haven't used it yet.
But... Is it called an expedited shipping? I thought it had to be here within 3-4 days. I called them for explanations. They apologized and said that it was a mistake and asked me how they can help me.
Oh god, I don't need your help anymore and anything from you at all. Just do your job according to your promises, rules and policies nd everything will be ok and there will be no negative reviews. That's all.
I would never shop here again
It's a very unprofessional company and I highly recommend avoiding them like the plague.
I don't trust them anymore. A company that respects customers will never do the same. I paid for an express shipping, but my order didn't arrive on time. Moreover, it's not even shipped. Why? I have no idea. It's in stock, and it was initially in stock, I checked it carefully. I am very disappointed. I am out of money because of their stupid actions. I hope they will refund everything.
Negative experience
I do not recommend DormCo to anyone.
It's all depends on how lucky you are, if you are lucky enough maybe you'll be satisfied with your product. I have purchased several items from DormCo and some of them were ok, but some items were very poor quality, damaged and smelly. When I contacted customer service and asked for a partial refund they refused and claimed there was nothing wrong with my items. No matter how hard I've tried to explain they did not believe me. They said that it was their final decision. Very bad experience I had with these people from DormCo and I will never buy anything from them again.
I purchased a dorm chair lounger for my son. It was possibly USED (not new merchandise because it had dents and scratches all over). It also heavily reeked of MOLD - we had to throw it away as soon as we received it because it smelled so bad and couldn't keep it in our apt. The item also came in a (carelessly packaged) crushed box with no protection for the product.
I too would never order from dormco again. I need to email pictures of the item tag description tag which is different than advertised to get a return postage label. Back to buying through Amazon Prime!
Is DormCo Legit?
DormCo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for DormCo. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for dormco.com can be seen as a positive aspect for DormCo as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of DormCo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Dormco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Dormco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
DormCo as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for DormCo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Dormco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Overview of DormCo complaint handling
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DormCo Contacts
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DormCo phone numbers+1 (888) 925-2899+1 (888) 925-2899Click up if you have successfully reached DormCo by calling +1 (888) 925-2899 phone number 0 0 users reported that they have successfully reached DormCo by calling +1 (888) 925-2899 phone number Click down if you have unsuccessfully reached DormCo by calling +1 (888) 925-2899 phone number 0 0 users reported that they have UNsuccessfully reached DormCo by calling +1 (888) 925-2899 phone number+1 (716) 335-9660+1 (716) 335-9660Click up if you have successfully reached DormCo by calling +1 (716) 335-9660 phone number 0 0 users reported that they have successfully reached DormCo by calling +1 (716) 335-9660 phone number Click down if you have unsuccessfully reached DormCo by calling +1 (716) 335-9660 phone number 0 0 users reported that they have UNsuccessfully reached DormCo by calling +1 (716) 335-9660 phone number
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DormCo emailshelp@dormco.com100%Confidence score: 100%Supportbulk@dormco.com79%Confidence score: 79%sample@dormco.com78%Confidence score: 78%partner@dormco.com78%Confidence score: 78%blogger@dormco.com77%Confidence score: 77%product@dormco.com76%Confidence score: 76%communicationbookstore@dormco.com76%Confidence score: 76%
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DormCo address575 Kennedy Rd., Cheektowaga, New York, 14227, United States
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DormCo social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all DormCo contacts
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