The complaint has been investigated and
resolved to the customer's satisfactionResolved Forever Grand Vacations/Travel to Go — SCAM
resolved to the customer's satisfaction
If someone from this company approaches you run for dear life. They have totally misrepresented everything. We have gotten the run around for every person we have spoken to about non-performance. Now I know why they are not a member of the Better Business Bureau. They have been unable to book any flights or hotels for us. One of the last times we called we were informed to just go online and look up the info. for ourselves. When we called to get a refund we were told to speak to different people; they were never in or they were busy. They never returned our call. When we threatened to sue the "manager" Randy Parker apologizes and "bumped us up to platinum" and said from this point o he would personally handle our account. I gave him the information, called at least 5 times and in between he promised to call on Thursday, January, 26, 2012, with our bookings. I have called twice today, February 9, 2012 and so far everybody is very busy.
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