CB Car Dealers Ford Ford Kuga 2014 quatro car with automatic transmission is unfixable

Ford review: Ford Kuga 2014 quatro car with automatic transmission is unfixable

Rūta Lakiūnaitė of LT

Nov 05, 2023 4:25 am EST

Verified customer

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3 months ago, when the mileage of the Ford Kuga 2014 car reached 180,000 km, the automatic gearbox simply broke down (as all the domestic craftsmen we visited said afterwards - this is the main problem of this car, which no one undertakes to fix) . So when we were leaving the yard, the car just stalled and stopped moving - I pressed the gas and nothing. After turning off the car, it was no longer possible to start it - the car, even in the P position, went forward as if the gear was engaged. the car went to the service center with a trawl, where it was repaired a little and for the last three months we took it to different automechanics, they said that we can try to fix it, but it is not clear how long it will last , for others the handle broke after a thousand kilometers, for others everything is fine for longer, but they say that this is the worst gearbox it can be. So I wonder how such a defective model can be released on the market and not be held responsible for it. Automechanics don't fix the machine, we won't fix it ourselves, so what do we need to do? Many euros and tears from my eyes already spent...

Claimed loss: 3000€

Desired outcome: Please refund or give new automatic transmission box (please fix it ford centre). If not possible - give a new car, i need to drive every day and I can't.

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