The complaint has been investigated and
resolved to the customer's satisfactionResolved Ford Premium ESP Extended Warranty — deceiving
resolved to the customer's satisfaction
Ford should be jailed for this scam esp extended warranty. I bought a brand new 2008 f - 150 during that year. At the time, I told the salesmen I intended to keep this truck a long time. He talked me into the esp and maintenance package and rust proofing and all along assured me that for 5 years, the only thing out of my pocket would be the monthly payment and gas. I have gotten my truck serviced every 8000 at the dealer. My truck now has 67000km on it and last week, the steering shaft broke on it. Apparently a full sized pickup designed for offroad capabilities can't handle round town regular driving. To my surprise, the dealer told me I would have to pay $600 to get my truck back and that my part wasnt covered under esp. I looked at my brochure which clearly states steering linkages are covered, but still they wouldnt cover it. This is fraudulent. I gave them $2000 for a useless extended warranty and am still paying for repairs. How can they get away with this. Since last week, I have heard so many similar stories from others. It's all bad enough that these trucks are having such major issues with so few kms. One guy sitting next to me at work had his tranny go at 64000 and another had his engine go at 67000. Those guys were lucky to be covered under drivetrain, but still had a runaround to get repairs. Fords are literally disposable trucks sold cheap with the intent that the buyer will always buy a new one every 3 years. Dont even get me started on the resale value on the [censor] thing, after last week, I put it up for sale for less than book value and I have not so much as had a nudge. I will never buy a pos ford again. And I will be sure to tell all friends, coworkers and family to never buy one.