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Food Lion
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Food Lion
reviews & complaints

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137 complaints
15 resolved 122 unresolved
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K
12:46 pm
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Food Lion - stay away from this one

I had purchased a box of wine from Food Lion in Ashland, Virginia. I had picked up a wrong flavor so, I gone back to the store. I wanted to change it, get the same kind but different flavor. Unfortunately, the store didn’t have the flavor I wanted, so the customer service informed me that I can change the box wine in Raleigh, NC – Food Lion since I reside...

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B
1:52 pm
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Food Lion - poor management

A lousy Grocery Store, incompetent store manager & poorly treated/trained employees, definitely not a good place to work for..

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Food Lion - racism

The complaints that I have read about Food Lion are all viable. Just another example of how large stores and Corporate America view customers. There has been talk of a Piggly Wiggly. Not sure of when or if that may come to pass. That is what we need. Then we could boycott Food Lion by taking are business elsewhere. Food Lion has a monopoly. They know it and...

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Food Lion - racsim in aiken

Definately THE WORST GROCERY STORE, in The C.S.R.A., The manager is a racist, evil woman, and she keeps hiring & employed -degenerate, ghetto-fied employees, who are lousy at customer service and keeping the store organized or clean, and the food at their grocery store is overpriced, & you never save any money shopping there! Plus they treat loyal black customers badly, even pulling some of the racist business policies as WAL-MART, framing, setting up & harassing black men who shop or try to get a job working there.

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Food Lion - racism

THE TRUTH ABOUT- FOOD LION STORES in Aiken, SC : Definately THE WORST DEPARTMENT STORE, in The C.S.R.A., The manager is a racist, evil woman, and she keeps hiring & employed -degenerate, ghetto-fied employees, who are lousy at customer service and keeping the store organized or clean, and the food at their grocery store is overpriced, & you never save any money shopping there! Plus they treat loyal black customers badly, even pulling some of the racist business policies as WAL-MART, framing, setting up & harassing black men who shop or try to get a job working there.

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T
12:24 pm
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Food Lion - will not wait on consumers

I was in Food Lion and purchased my groceries and got a call from my wife to pick up Tahini Sauce. I asked the clerk and was told he wasn't from here. The clerk in the check out lane next to him the told him to ask the manager and with a cringe he did. The lady behind me stated (people just don't serve the public like they use too). He came back and said...

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H
1:24 pm

Food Lion - stay away

I am tired of my bags bursting before I can get them into the house from my car. I have lost 2 bottles of apple juice in the last 2 weeks. I am part of the unemployed due to lay offs, so every penny I spend with you counts. When I pick up a bag by the handle, I expect it to be strong enough to hold what the bagger has put into it.

Walmart double bags bottles of liquid. Follow their lead or lose customers. Why are your bags so week? Cutting cost?

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Food Lion - store manager steve whitley

tonight i went into the foodlion close to me to purchase some toilet paper soap and i was also looking for a cheap hair brush so i pick up and a brush and realize that the brush was to much and sat the brush back down. after paying for my toilet paper the manager steve Whitley came behind questioning me about a brush that i had pick up. so i asked him do...

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M
12:27 am
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Food Lion - worthless customer service

I have called there customer no service twice concerning isles being so crowded with product that it is very hard to operate electric cart. I have made it clear there is no desire to be compensated in any way the only fix I seek is to have isles clearly passable there are areas of the store a person with mobility issues can not even thinking about going. On my last visit there was a large display blocking entry to one side of store I was told GM ordered blocking area due to shoplifting. It is great having lots of product yet can not spend money if you can not get to products,

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11:06 pm
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Food Lion - totaly not senetary in the meat department

i shopped at food lion today and never seen a mess like this. i bought several items including meats and upon my arival home found that the chickenbrust had water in the package, the porkloin was slimy. i tried to call the store with no avail. called the coorp. office and then the health department. well, i will see what comes out of this. but this is a...

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A
2:07 pm
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Food Lion - customer service

The customer service is so poor I went to get a money order and it took over five minutes for someone to help me. The worker by the name Amiee walked pass me like she did not see me and went in the office and closed the door I have never in my life been so upset with a store in my life and the lines for the shoppers where very long with only two cashier...

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N
8:11 am
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Food Lion - old food

Food Lion is not a great grocery store. They sell old food and old tobacco. Once my dad bought a box of sausage biscuits there and they had mold on them.

Yesterday I bought a can of Copenhagen snuff there. I didn't pay attention to the date on the bottom. It was made seven months ago in May. When I opened it, it was ruined.

Food Lion used to be cheap but now their prices are higher. We go to Wal-mart now to get groceries. Wal-mart doesn't sell old food. If you shop at Food Lion, you may want to consider shopping somewhere else.

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V
Jan 15, 2010 8:21 pm

Pkease advise what action can I take if any

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V
Jan 15, 2010 8:21 pm

Sir/Madam
in the last two occasions that we purchased Lion TEA the ones that contain 250 bags in both occasions we found in one Packet there were 19 bags that were empty and in the other one there were 22 bags that were empty. The bags as such were in the packet but they were empty as they were not sealed properly so the tea was loose in the main packet.
We find this to be veru unusual as we have been purchasing Lion tea for many many years. Can you please advise.
Yours
Vincent Borg

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N
2:40 pm
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Food Lion - very trashy place

I have lived on Deal Island Road in Princess Anne, MD since May of 2009, and I have just gotta make a comment about the Food Lion Grocery store that is in this town. This Food Lion has to be the WORST Food Lion I have ever shopped in... It's not the store or the products on the shelves... it's the employees(besides the mice running behind the stuff on the shelves) The employees are just simply rude and have no customer service skills. OK, don't get me wrong, I'm in a grocery store, I don't expect much when I cash out, but at least the cashier could speak or make eye contact.. say "hello" or something.. I swear I was in the store today, I went in to get a money order. I walked in and went straight to the Customer Service counter. There was a guy on the outside of the counter looking at some paper work laid out on the counter, and a girl behind the counter looking at the paper work as well. It was obvious to me that the two of them were working on some type of inventory/numbers..etc. So, being the polite person that I try to be.. I step up to the counter and the guy turns and looks at me and gives me this "look" you know "that" look that says "who the *** are you" well, I shrug it off, and I stand there and look twords the girl behind the counter... I know she sees me there as she communicates back and forth with the dude on my side of the counter... they continue to call off numbers or what-have-you to one another as she enters information into the computer. She looks up and down, back up and back down.. by now it's way more than obvious that she knows I am there... but I still stand there. I step to the right of the dude on my side of the counter, then I step back and step to the left... finally the girl says..."Are you waiting for something... a money order or something?" I'm gonna stop there on this story, let me just say I ended up walking out.. I mean I know that by this visit, they only lost a few cents for the purchase of the money order, but this last visit was my very last. The time I was in there before this time was a few weeks ago (since I avoid shopping in there at all costs) I was buying items to make Chili. OMGosh the cashier was a real winner... She does not look at me once as she scans the items I'm about to purchase. I said "how are you doing" from the get-go and I swear she grunted something... scanned my items with this attitude.. kinda snatching my items as she scanned them, and as she finished scanning them, she reached down under the register or in her pocket and put something in her mouth and mumble the words "MVP?" had I not made out the words MVP, I would have never known what she muttered.. and of course as I grab my bags to leave I say "thank you" and she does not even acknowledge me, just looks down and scans the next customers items... I won't bother mentioning the other rude ignorant experiences I've had in this Food Lion, but after today..I've had enough. I know that this is Princess Anne and well... need I say more? I live way down on Deal Island road, way back in the woods, for now on I will drive that extra 10 miles to Salisbury, even if it is for can of tomatoes or a head of lettuce. Princess Anne Food Lion, Your employees are bad for business! not kind not friendly, not plesent and have made me and my roomate very uncomfortable and we advise all of our family members not to shop there. Very trashy place

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Food Lion - shoplifters welcome

All shoplifters in Durham know it is alright to shoplift at Foodlion on Sherron rd.Theft has become a big problem in the Oak Grove neighborhood because Foodlion is allowing shoplifters to leave the store with carts full of meat, beer, wine and groceries Manager Scotty was heard telling his associate that she would be fired if she approached another...

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Food Lion - do I really even work there

I am 16 years old and was eager to get my first job. I applied to ffodlion and that same day i got called to come in for an interview. The next day i went in for the interview and was hired on the spot, I was told i woould be called in to get my paper work filled out and my training hours worked out. So a whole week passed vy and a haddent gotten a call and...

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M
1:02 am
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Food Lion - improper handling of suspected shoplifting

My friend and I use power chairs and frequently go grocery shopping together. Oftentimes my friend does so by himself, while I often send my nurses to do so for me. On April 22, 2009, my friend was shopping at Food Lion. According to reports from employees at the store and from my friend, employees did not follow standard procedures when they suspected him...

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L
4:12 pm
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Food Lion - do I have a job

I was hired at Food Lion 3 months ago I still haven't went to work yet, I went to a interview I was told I had the job that she would call me I waited, a week later I called she said she got business I went in done some paper work on the computer got my employee number, she said she will call me, a week went by I called again, another asst. manager I could...

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1800 210 9569
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